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Service Evaluator Jobs (NOW HIRING)

Evaluator Location: Greenwood, IN Department ... Connection Services Employment Type: Full Time Job Summary: Are you a compassionate and clinically ...

This position primarily performs drug and alcohol assessments for the Substance Abuse Services ... reports statistics to the Evaluations Supervisor. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Evaluator

Indianapolis, IN ยท On-site

$60 - $80/hr

This position involves conducting detailed assessments, establishing provisional diagnoses, recommending services within our continuum of care, and developing safety plans when necessary. Evaluators ...

Evaluator

Indianapolis, IN ยท On-site

$60 - $80/hr

This position involves conducting detailed assessments, establishing provisional diagnoses, recommending services within our continuum of care, and developing safety plans when necessary. Evaluators ...

Evaluator

Columbia, MO ยท On-site

Evaluator Location: Connection Center - Columbia, Missouri Department ... Connection Services Employment Type: Full-time Job Summary: Are you a caring and skilled mental ...

As an Evaluator, you will conduct comprehensive initial assessments and evaluations for individuals of all ages seeking services. You will establish treatment plans, provide provisional diagnoses ...

EVALUATOR

Bristow, OK ยท On-site

... Service Bulletins, Airworthiness Directives and customer supplied technical data. Makes an ... evaluator, or equivalent combination of education and experience. Skills: Demonstrate competency in ...

Evaluator

Columbia, MO ยท On-site

$60 - $80/hr

Connection Services**Employment Type:** Full-time **Job Summary:** As an Evaluator, you will excel in a fast-paced environment, maintaining accuracy and attention to detail throughout the assessment ...

$60 - $80/hr

Connection Services**Employment Type:** Full-time **Job Summary:** As an Evaluator, you will excel in a fast-paced environment, maintaining accuracy and attention to detail throughout the assessment ...

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Showing results 1-20

Service Evaluator information

See salary details

$29.5K

$65.5K

$106.5K

How much do service evaluator jobs pay per year?

As of Sep 8, 2026, the average yearly pay for service evaluator in the United States is $65,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What is a service evaluator?

Service Evaluators, also known as mystery shoppers or secret shoppers, are individuals hired by companies to assess and report on the quality of service provided by employees. They typically visit stores, restaurants, or other businesses anonymously to observe customer service, cleanliness, and adherence to company standards. Their feedback helps businesses identify strengths and areas for improvement to enhance customer satisfaction. Service Evaluators usually complete detailed reports after each assignment and may be compensated per evaluation or receive reimbursements for purchases.

What are the key skills and qualifications needed to thrive as a service evaluator, and why are they important?

To thrive as a Service Evaluator, you need strong observational abilities, attention to detail, and basic report-writing skills, often supported by a high school diploma or equivalent. Familiarity with digital survey tools, mobile apps, and online feedback systems is typically required. Excellent communication, objectivity, and time management are standout soft skills for this position. These competencies ensure accurate, unbiased evaluations that help businesses improve customer service and operational standards.

What are some common challenges faced by service evaluators, and how can they be addressed?

Service Evaluators often encounter challenges such as maintaining objectivity during assessments, adapting to varying service environments, and meeting tight reporting deadlines. Successfully navigating these challenges involves thorough preparation, clear communication with team members, and consistently following established evaluation guidelines. Building strong observation and note-taking skills also helps ensure accurate and actionable feedback, contributing to overall service improvement.

What is the difference between Service Evaluator vs Customer Service Representative?

AspectService EvaluatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in evaluation methodsHigh school diploma or equivalent; customer service skills training
Work EnvironmentRemote or on-site; focus on assessing servicesCall centers, retail, or office settings; direct customer interaction
Employer & Industry UsageMarket research firms, quality assurance companiesRetail, telecommunications, hospitality industries
Common Search & Comparison IntentUnderstanding evaluation roles in service qualityCustomer interaction and support roles

Service Evaluators focus on assessing and analyzing service quality, often working remotely or in specialized environments. Customer Service Representatives handle direct customer interactions, providing support and resolving issues. While both roles involve customer interaction, Service Evaluators primarily evaluate services, whereas Customer Service Reps assist customers directly.

Do service evaluators work from home?

Service evaluators often work remotely, especially if their role involves reviewing service quality, customer interactions, or conducting surveys online. However, some positions may require on-site visits or in-person assessments depending on the employer and specific responsibilities.
More about Service Evaluator jobs

What states have the most Service Evaluator jobs?

States with the most job openings for Service Evaluator jobs include:

What are popular job titles related to Service Evaluator jobs?

For Service Evaluator jobs, the most frequently searched job titles are:

Infographic showing various Service Evaluator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $65,471 per year, or $31.5 per hour.

Customer Service Evaluator

Springdale, OH โ€ข On-site

DATA QUEST INVESTIGATIONS LTD
Investigation and Physical Security Servicesย โ€ขย 11 - 50 employees

$15 - $50/hr

Other

Re-posted 5 days ago


Job description

Data Quest LTD is seeking independent contractors to patronize businesses as a third-party, unbiased evaluator and report on the Customer Experience (CX). Your feedback enables companies to implement appropriate actions to correct poor customer service before customers become dissatisfied and take their business elsewhere. Join our database to have access to monthly auditing opportunities at restaurants, bars, hotels, movie theaters, museums, malls, retail stores, and parking facilities in your area and throughout the country. Audits pay a flat fee between $15- $50 depending on the type of evaluation. Create a shopper profile here: https://www.sassieshop.com/2dq/shoppers/Signup.php?EmsID=Sj7QE2rEx+k= and submit your resume if interested in these independent contractor opportunities.

Desired skills: Reliable transportation, good communication and writing skills, observant and detailed.

Thank you.


Data Quest logo

About Data Quest

Sourced by ZipRecruiter

Data Quest, Ltd. is a licensed, bonded & insured, corporate private investigations agency. It provides elite intelligence gathering, loss prevention & loss detection expertise to companies, attorneys and individuals throughout the United States.

Industry

Investigation and physical security services

Company size

11 - 50 Employees

Headquarters location

New Bedford, MA, US

Year founded

1981

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