ZipRecruiter

Log In

1

Service Evaluator Jobs (NOW HIRING)

Brightli

Evaluator

Indianapolis, IN · On-site

Evaluator Location: Greenwood, IN Department ... Connection Services Employment Type: Full Time Job Summary: Are you a compassionate and clinically ...

Realtor Amp

Customer Service Evaluation

Tampa, FL · Remote

$15 - $20.50/hr

Customer Service Evaluation Hiring a licensed Realtor at REALTOR AMP (Sunny Isles Beach, FL) -- Remote, Part-Time -- to help clients buy, sell, and lease property in South Florida. Must have an ...

Brightli

Evaluator

Indianapolis, IN · On-site

This position involves conducting detailed assessments, establishing provisional diagnoses, recommending services within our continuum of care, and developing safety plans when necessary. Evaluators ...

Brightli

Evaluator

Indianapolis, IN · On-site

This position involves conducting detailed assessments, establishing provisional diagnoses, recommending services within our continuum of care, and developing safety plans when necessary. Evaluators ...

Brightli

Evaluator

Columbia, MO

Evaluator Location: Connection Center - Columbia, Missouri Department ... Connection Services Employment Type: Full-time Job Summary: Are you a caring and skilled mental ...

next page

Showing results 1-20

All JobsService Evaluator Jobs

Service Evaluator information

See salary details

$29.5K

$65.5K

$106.5K

How much do service evaluator jobs pay per year?

As of Jul 25, 2026, the average yearly pay for service evaluator in the United States is $65,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What is the difference between Service Evaluator vs Customer Service Representative?

AspectService EvaluatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in evaluation methodsHigh school diploma or equivalent; customer service skills training
Work EnvironmentRemote or on-site; focus on assessing servicesCall centers, retail, or office settings; direct customer interaction
Employer & Industry UsageMarket research firms, quality assurance companiesRetail, telecommunications, hospitality industries
Common Search & Comparison IntentUnderstanding evaluation roles in service qualityCustomer interaction and support roles

Service Evaluators focus on assessing and analyzing service quality, often working remotely or in specialized environments. Customer Service Representatives handle direct customer interactions, providing support and resolving issues. While both roles involve customer interaction, Service Evaluators primarily evaluate services, whereas Customer Service Reps assist customers directly.

What are Service Evaluators?

Service Evaluators, also known as mystery shoppers or secret shoppers, are individuals hired by companies to assess and report on the quality of service provided by employees. They typically visit stores, restaurants, or other businesses anonymously to observe customer service, cleanliness, and adherence to company standards. Their feedback helps businesses identify strengths and areas for improvement to enhance customer satisfaction. Service Evaluators usually complete detailed reports after each assignment and may be compensated per evaluation or receive reimbursements for purchases.

What are some common challenges faced by Service Evaluators, and how can they be addressed?

Service Evaluators often encounter challenges such as maintaining objectivity during assessments, adapting to varying service environments, and meeting tight reporting deadlines. Successfully navigating these challenges involves thorough preparation, clear communication with team members, and consistently following established evaluation guidelines. Building strong observation and note-taking skills also helps ensure accurate and actionable feedback, contributing to overall service improvement.

What are the key skills and qualifications needed to thrive as a Service Evaluator, and why are they important?

To thrive as a Service Evaluator, you need strong observational abilities, attention to detail, and basic report-writing skills, often supported by a high school diploma or equivalent. Familiarity with digital survey tools, mobile apps, and online feedback systems is typically required. Excellent communication, objectivity, and time management are standout soft skills for this position. These competencies ensure accurate, unbiased evaluations that help businesses improve customer service and operational standards.
More about Service Evaluator jobs
What states have the most Service Evaluator jobs? States with the most job openings for Service Evaluator jobs include:
What job categories do people searching Service Evaluator jobs look for? The top searched job categories for Service Evaluator jobs are:
Service Evaluator jobs near you
Infographic showing various Service Evaluator job openings in the United States as of July 2026, with employment types broken down into 51% Locum Tenens, 25% Internship, 15% Full Time, 4% Part Time, 1% Contract, and 4% Summer. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $65,471 per year, or $31.5 per hour.
SOCIAL WORK EVALUATOR, Waltham, MA

SOCIAL WORK EVALUATOR, Waltham, MA

Key Program, Inc.

Waltham, MA • On-site

$55/hr

Part-time

Posted 2 days ago

Job description

Job Type

Part-Time | Fee-for Service

Description

The Forensic Services Program at Children’s Charter Trauma Clinic, a division of The Key Program, Inc., is seeking to hire a part-time (15 - 20 hrs. per week), fee-for-service evaluator. Founded in 1985, the Forensic Services Team has a long-standing reputation as the leading provider of Child Trauma and Parental Capacity Evaluations for the Massachusetts Department of Children and Families. The team primarily performs independent evaluations of parents and children involved with Child Protective Services (DCF) and/or the court system, concerning issues such as trauma, abuse, neglect, attachment, and parental capacity. Forensic Services Program clinicians work together as a skilled and supportive multi-disciplinary team. All Forensic evaluators participate in a weekly clinical seminar to discuss and further learn and develop their expertise and training related to this challenging work. Weekly individual supervision is also provided.


Hourly rate: $55.00


Job Requirements/Description

Evaluators carry at least two evaluation cases at a time with the goal of completing a minimum of twelve evaluations over a 12-month period. Evaluation staff can either specialize in Child Trauma Evaluations or Parental Capacity Evaluations or be comfortable providing both services. Training is provided relative to our evaluation protocol which includes individual interviews with the client, collateral contact, and record review. In-person participation at weekly team meetings is required and client appointments typically take place at the clinic. Hours are flexible and other than attendance at team meetings and client interviews, the work can be done off site. Travel is required for visit observations related to Parental Capacity Evaluations. Reimbursement is given for mileage and compensation is paid for direct work with clients, record review, collateral contact, report preparation, and Court testimony or consultation related to the report when needed.


We are seeking a motivated clinician who is:

  • LICSW or LMHC Licensed
  • Experienced in working with children, adolescents, and/or parents
  • Familiar with the Child Welfare System
  • Knowledgeable about issues related to child adversity and maltreatment
  • Able to collaborate effectively with co-workers, clients, and outside agencies
  • Organized and possesses strong writing skills
  • Committed to Diversity, Equity, and Inclusion
  • Bilingual language skills desirable


Key/Children's Charter is committed to diversity, equity, and inclusion and committed to hiring employees that reflect the diverse communities that we serve. All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.