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Service Evaluator Jobs (NOW HIRING)

Brightli

Evaluator

Indianapolis, IN · On-site

Evaluator Location: Greenwood, IN Department ... Connection Services Employment Type: Full Time Job Summary: Are you a compassionate and clinically ...

Brightli

Evaluator

Indianapolis, IN

Evaluator Location: Greenwood, IN Department ... Connection Services Employment Type: Full Time Job Summary: Are you a compassionate and clinically ...

United Safety Council Inc

DUI Evaluator

Orlando, FL · On-site

$18/hr

DUI Evaluator Position Type: Full-time, Non-Exempt Hours: 37.5 per week Pay Rate: $18.00 per hour ... Complete all in-service training as required to maintain certification. * Ensure that the DUI ...

United Safety Council Inc

DUI Evaluator

Orlando, FL · On-site

$18/hr

DUI Evaluator Position Type: Full-time, Non-Exempt Hours: 37.5 per week Pay Rate: $18.00 per hour ... Complete all in-service training as required to maintain certification. * Ensure that the DUI ...

Brightli

Evaluator

Indianapolis, IN · On-site

This position involves conducting detailed assessments, establishing provisional diagnoses, recommending services within our continuum of care, and developing safety plans when necessary. Evaluators ...

Hall County

PT SUBST ABUSE EVALUATOR

Gainesville, GA · On-site

$21.63/hr

This position primarily performs drug and alcohol assessments for the Substance Abuse Services ... reports statistics to the Evaluations Supervisor. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Brightli

Evaluator

Columbia, MO

Evaluator Location: Connection Center - Columbia, Missouri Department ... Connection Services Employment Type: Full-time Job Summary: Are you a caring and skilled mental ...

Surge Staffing

Evaluator

Mansfield, OH · On-site

$14/hr

We are currently seeking a dependable Evaluator to join a fast-paced manufacturing team. If you ... services, programs, and activities. IND2

New

Tri-County Human Services

DUI Evaluator

Lakeland, FL · On-site

... to the evaluation/supervision of DUI/SSS/IID persons served with an emphasis on subsequent ... Position Expectation In keeping with the mission and core values of Tri-County Human Services, all ...

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Service Evaluator information

See salary details

$29.5K

$65.5K

$106.5K

How much do service evaluator jobs pay per year?

As of Jul 2, 2026, the average yearly pay for service evaluator in the United States is $65,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What is the difference between Service Evaluator vs Customer Service Representative?

AspectService EvaluatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in evaluation methodsHigh school diploma or equivalent; customer service skills training
Work EnvironmentRemote or on-site; focus on assessing servicesCall centers, retail, or office settings; direct customer interaction
Employer & Industry UsageMarket research firms, quality assurance companiesRetail, telecommunications, hospitality industries
Common Search & Comparison IntentUnderstanding evaluation roles in service qualityCustomer interaction and support roles

Service Evaluators focus on assessing and analyzing service quality, often working remotely or in specialized environments. Customer Service Representatives handle direct customer interactions, providing support and resolving issues. While both roles involve customer interaction, Service Evaluators primarily evaluate services, whereas Customer Service Reps assist customers directly.

What are Service Evaluators?

Service Evaluators, also known as mystery shoppers or secret shoppers, are individuals hired by companies to assess and report on the quality of service provided by employees. They typically visit stores, restaurants, or other businesses anonymously to observe customer service, cleanliness, and adherence to company standards. Their feedback helps businesses identify strengths and areas for improvement to enhance customer satisfaction. Service Evaluators usually complete detailed reports after each assignment and may be compensated per evaluation or receive reimbursements for purchases.

What are some common challenges faced by Service Evaluators, and how can they be addressed?

Service Evaluators often encounter challenges such as maintaining objectivity during assessments, adapting to varying service environments, and meeting tight reporting deadlines. Successfully navigating these challenges involves thorough preparation, clear communication with team members, and consistently following established evaluation guidelines. Building strong observation and note-taking skills also helps ensure accurate and actionable feedback, contributing to overall service improvement.

What are the key skills and qualifications needed to thrive as a Service Evaluator, and why are they important?

To thrive as a Service Evaluator, you need strong observational abilities, attention to detail, and basic report-writing skills, often supported by a high school diploma or equivalent. Familiarity with digital survey tools, mobile apps, and online feedback systems is typically required. Excellent communication, objectivity, and time management are standout soft skills for this position. These competencies ensure accurate, unbiased evaluations that help businesses improve customer service and operational standards.
More about Service Evaluator jobs
What states have the most Service Evaluator jobs? States with the most job openings for Service Evaluator jobs include:
What job categories do people searching Service Evaluator jobs look for? The top searched job categories for Service Evaluator jobs are:
Service Evaluator jobs near you
Infographic showing various Service Evaluator job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $65,471 per year, or $31.5 per hour.
Customer Service Evaluator

Customer Service Evaluator

DATA QUEST INVESTIGATIONS LTD

Springdale, OH • On-site

$15 - $50/hr

Other

Posted 26 days ago

Job description

Data Quest LTD is seeking independent contractors to patronize businesses as a third-party, unbiased evaluator and report on the Customer Experience (CX). Your feedback enables companies to implement appropriate actions to correct poor customer service before customers become dissatisfied and take their business elsewhere. Join our database to have access to monthly auditing opportunities at restaurants, bars, hotels, movie theaters, museums, malls, retail stores, and parking facilities in your area and throughout the country. Audits pay a flat fee between $15- $50 depending on the type of evaluation. Create a shopper profile here: https://www.sassieshop.com/2dq/shoppers/Signup.php?EmsID=Sj7QE2rEx+k= and submit your resume if interested in these independent contractor opportunities.

Desired skills: Reliable transportation, good communication and writing skills, observant and detailed.

Thank you.

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About Data Quest

Sourced by ZipRecruiter

Data Quest, Ltd. is a licensed, bonded & insured, corporate private investigations agency. It provides elite intelligence gathering, loss prevention & loss detection expertise to companies, attorneys and individuals throughout the United States.

Industry

Investigation and physical security services

Company size

11 - 50 Employees

Headquarters location

New Bedford, MA, US

Year founded

1981

Social media

Facebook

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