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Service Evaluator Jobs (NOW HIRING)

BCforward

Test Evaluator

Indianapolis, IN · On-site

$12/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel ... Hand Scoring Evaluator Location: 6901 N. Michigan Road, Indianapolis IN (On-Site Job) Duration: 5- ...

ALTA Language Services, Inc.

FANTE TESTING EVALUATOR

$9 - $30/hr

FANTE TESTING EVALUATOR ABOUT THE ORGANIZATION About the Organization ALTA Language Services is the only 100% employee-owned company in our field. As employee owners, we work hard and go beyond words ...

ALTA Language Services, Inc.

KAZAKH TESTING EVALUATOR

$9 - $30/hr

KAZAKH TESTING EVALUATOR ABOUT THE ORGANIZATION ALTA Language Services is the only 100% employee-owned company in our field. As employee owners, we work hard and go beyond words to perform each and ...

Pediatrics Plus Website

ASD Evaluator

Conway, AR · On-site

We are currently seeking an ASD Evaluator to join our team of highly qualified professionals that ... Make written diagnoses and consult with individuals and families on services offered. * Participate ...

ALTA Language Services, Inc.

LAO TESTING EVALUATOR

$9 - $30/hr

LAO TESTING EVALUATOR ABOUT THE ORGANIZATION About the Organization ALTA Language Services is the only 100% employee-owned company in our field. As employee owners, we work hard and go beyond words ...

Pediatrics Plus Website

ASD Evaluator

Conway, AR · On-site

We are currently seeking an ASD Evaluator to join our team of highly qualified professionals that ... Make written diagnoses and consult with individuals and families on services offered. * Participate ...

ALTA Language Services, Inc.

YORUBA TESTING EVALUATOR

$9 - $30/hr

YORUBA TESTING EVALUATOR ABOUT THE ORGANIZATION ALTA Language Services is the only 100% employee-owned company in our field. As employee owners, we work hard and go beyond words to perform each and ...

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Service Evaluator information

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$29.5K

$65.5K

$106.5K

How much do service evaluator jobs pay per year?

As of Sep 8, 2026, the average yearly pay for service evaluator in the United States is $65,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What is a service evaluator?

Service Evaluators, also known as mystery shoppers or secret shoppers, are individuals hired by companies to assess and report on the quality of service provided by employees. They typically visit stores, restaurants, or other businesses anonymously to observe customer service, cleanliness, and adherence to company standards. Their feedback helps businesses identify strengths and areas for improvement to enhance customer satisfaction. Service Evaluators usually complete detailed reports after each assignment and may be compensated per evaluation or receive reimbursements for purchases.

What are the key skills and qualifications needed to thrive as a service evaluator, and why are they important?

To thrive as a Service Evaluator, you need strong observational abilities, attention to detail, and basic report-writing skills, often supported by a high school diploma or equivalent. Familiarity with digital survey tools, mobile apps, and online feedback systems is typically required. Excellent communication, objectivity, and time management are standout soft skills for this position. These competencies ensure accurate, unbiased evaluations that help businesses improve customer service and operational standards.

What are some common challenges faced by service evaluators, and how can they be addressed?

Service Evaluators often encounter challenges such as maintaining objectivity during assessments, adapting to varying service environments, and meeting tight reporting deadlines. Successfully navigating these challenges involves thorough preparation, clear communication with team members, and consistently following established evaluation guidelines. Building strong observation and note-taking skills also helps ensure accurate and actionable feedback, contributing to overall service improvement.

What is the difference between Service Evaluator vs Customer Service Representative?

AspectService EvaluatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in evaluation methodsHigh school diploma or equivalent; customer service skills training
Work EnvironmentRemote or on-site; focus on assessing servicesCall centers, retail, or office settings; direct customer interaction
Employer & Industry UsageMarket research firms, quality assurance companiesRetail, telecommunications, hospitality industries
Common Search & Comparison IntentUnderstanding evaluation roles in service qualityCustomer interaction and support roles

Service Evaluators focus on assessing and analyzing service quality, often working remotely or in specialized environments. Customer Service Representatives handle direct customer interactions, providing support and resolving issues. While both roles involve customer interaction, Service Evaluators primarily evaluate services, whereas Customer Service Reps assist customers directly.

Do service evaluators work from home?

Service evaluators often work remotely, especially if their role involves reviewing service quality, customer interactions, or conducting surveys online. However, some positions may require on-site visits or in-person assessments depending on the employer and specific responsibilities.
More about Service Evaluator jobs

What states have the most Service Evaluator jobs?

States with the most job openings for Service Evaluator jobs include:

What are popular job titles related to Service Evaluator jobs?

For Service Evaluator jobs, the most frequently searched job titles are:

Service Evaluator jobs near you
Infographic showing various Service Evaluator job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $65,471 per year, or $31.5 per hour.

Test Evaluator

Indianapolis, IN • On-site

BCforward
IT Services • 5 - 10K employees
Learn more about BCforwardexternal

$12/hr

Part-time

Re-posted 21 days ago

Job description

Company Description

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward's team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

Job Description

BCforward is seeking a highly motivated and experienced Hand Scoring Evaluator


Title: Hand Scoring Evaluator

Location: 6901 N. Michigan Road, Indianapolis IN (On-Site Job) 

Duration: 5- 6 Weeks Contract

Pay Rate: $12/hour.

Shift: Monday-Friday, 8:00am-4:30pm

Client: McGraw Hill


JOB TITLE: Hand Scoring Evaluator


Job Details:

The position is a 5-6 week project starting in 28th April working On-site in Indianapolis for the standardized test, ISTEP that pays $12/hr.   

Grading standardized tests with the help of rubrics and scoring guides.


Common Questions:

Must have a completed 4 year degree

Must pass a 7 year criminal background check

200 spots to fill


Thank you! 


Syed Hussain

IT Recruiter

317-210-8529 Direct


About BCforward

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward's team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.


Qualifications

Must have a completed 4 year degree

BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

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