ZipRecruiter

Log In

1

Customer Service Evaluator Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsCustomer Service Evaluator Jobs

Customer Service Evaluator information

See salary details

$29.5K

$65.5K

$106.5K

How much do customer service evaluator jobs pay per year?

As of Aug 25, 2026, the average yearly pay for customer service evaluator in the United States is $65,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What is a customer service evaluator?

A Customer Service Evaluator assesses the quality of customer service provided by a company. They may act as a mystery shopper, review customer interactions, or provide feedback on service standards. Their goal is to ensure that employees follow company guidelines and deliver a positive experience. Companies use their insights to improve service quality, train staff, and enhance customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service evaluator?

To thrive as a Customer Service Evaluator, you need strong analytical skills, attention to detail, and an understanding of customer service standards, often supported by relevant experience in customer-facing roles or quality assurance. Familiarity with customer feedback software, CRM systems, and evaluation reporting tools is typically required. Exceptional communication, objectivity, and the ability to deliver constructive feedback are valuable soft skills in this position. These skills ensure unbiased, actionable evaluations that help organizations enhance customer service quality and optimize team performance.

What are some typical challenges faced by customer service evaluators, and how can they overcome them?

Customer Service Evaluators often face challenges such as maintaining objectivity, managing high volumes of evaluations, and ensuring feedback is both thorough and actionable. To overcome these challenges, successful evaluators use clear evaluation criteria, stay organized with digital tools, and focus on open, constructive communication when sharing results with teams. Adapting to varying customer service protocols across different businesses is also key, so continuous learning and flexibility are important. By proactively addressing these areas, Customer Service Evaluators can provide impactful insights that drive improvements and make a positive contribution to their organization's service standards.

More about Customer Service Evaluator jobs

What cities are hiring for Customer Service Evaluator jobs?

Cities with the most Customer Service Evaluator job openings:

What are the most commonly searched types of Customer Service Evaluator jobs?

The most popular types of Customer Service Evaluator jobs are:

What states have the most Customer Service Evaluator jobs?

States with the most job openings for Customer Service Evaluator jobs include:

What job categories do people searching Customer Service Evaluator jobs look for?

The top searched job categories for Customer Service Evaluator jobs are:

Customer Service Evaluator jobs near you
Infographic showing various Customer Service Evaluator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $65,471 per year, or $31.5 per hour.

Customer Service Evaluator

Springdale, OH • On-site

DATA QUEST INVESTIGATIONS LTD
Investigation and Physical Security Services • 11 - 50 employees
Learn more about DATA QUEST INVESTIGATIONS LTDexternal

Other

Re-posted 20 days ago

Job description

Seeking independent contractor to patronize businesses as a third-party, unbiased evaluator and report on the Customer Experience (CX). Your feedback enables companies to implement appropriate actions to correct poor customer service before customers become dissatisfied and take their business elsewhere. Join our database to have access to monthly auditing opportunities at restaurants, bars, hotels, movie theaters, retail stores, and parking facilities in the Boston metropolitan area.

Data Quest logo

About Data Quest

Sourced by ZipRecruiter

Data Quest, Ltd. is a licensed, bonded & insured, corporate private investigations agency. It provides elite intelligence gathering, loss prevention & loss detection expertise to companies, attorneys and individuals throughout the United States.

Industry

Investigation and physical security services

Company size

11 - 50 Employees

Headquarters location

New Bedford, MA, US

Year founded

1981

Social media

Facebook

View All Data Quest Jobs

Apply