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Customer Service Evaluator Jobs (NOW HIRING)

Bare International

Customer Service

San Jose, CA · On-site

$18.75 - $25.50/hr

... customer research and auditing services at the national and global level. Today, as the industry ... evaluator and mystery shop multiple assignments by visiting: www.bareinternational.com

W JOE SHAW LTD

Customer Service

La Porte, TX · On-site

$15 - $20.50/hr

This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. * Must demonstrate the ability to effectively communicate, negotiate and ...

Bare International

Customer Service

San Jose, CA

$18.75 - $25.50/hr

... customer research and auditing services at the national and global level. Today, as the industry ... evaluator and mystery shop multiple assignments by visiting: www.bareinternational.com

KnitWell Group

Customer Service

Williamsburg, VA

$14 - $19.25/hr

... customer. * Use brand behaviors and personalized service to drive brand loyalty. * Uphold the ... associates are evaluated on the basis of qualifications and ability without regard to sex ...

Johnson Service Group

Be Seen First

Customer Service Lead

Azusa, CA · On-site

$19 - $24/hr

Learn all customer service, branch manager, and company related tasks and responsibilities ... Learn and assist with conducting proper monthly, semi-annual, or yearly evaluations for team ...

New

Hall County

PT SUBST ABUSE EVALUATOR

Gainesville, GA · On-site

$21.63/hr

This position primarily performs drug and alcohol assessments for the Substance Abuse Services ... Demonstrated skill in developing and maintaining positive customer relations; Extensive skill in ...

BEST DOCTORS INSURANCE SERVICES LLC

$13.75 - $18.75/hr

... level of service by evaluating, researching and answering all inquiries which include claims ... The Customer Service Specialist position is responsible for the management of the relationship with ...

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How much do customer service evaluator jobs pay per year?

As of Jul 13, 2026, the average yearly pay for customer service evaluator in the United States is $65,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What is a Customer Service Evaluator job?

A Customer Service Evaluator assesses the quality of customer service provided by a company. They may act as a mystery shopper, review customer interactions, or provide feedback on service standards. Their goal is to ensure that employees follow company guidelines and deliver a positive experience. Companies use their insights to improve service quality, train staff, and enhance customer satisfaction.

What are some typical challenges faced by Customer Service Evaluators, and how can they overcome them?

Customer Service Evaluators often face challenges such as maintaining objectivity, managing high volumes of evaluations, and ensuring feedback is both thorough and actionable. To overcome these challenges, successful evaluators use clear evaluation criteria, stay organized with digital tools, and focus on open, constructive communication when sharing results with teams. Adapting to varying customer service protocols across different businesses is also key, so continuous learning and flexibility are important. By proactively addressing these areas, Customer Service Evaluators can provide impactful insights that drive improvements and make a positive contribution to their organization's service standards.

What are the key skills and qualifications needed to thrive in the Customer Service Evaluator position, and why are they important?

To thrive as a Customer Service Evaluator, you need strong analytical skills, attention to detail, and an understanding of customer service standards, often supported by relevant experience in customer-facing roles or quality assurance. Familiarity with customer feedback software, CRM systems, and evaluation reporting tools is typically required. Exceptional communication, objectivity, and the ability to deliver constructive feedback are valuable soft skills in this position. These skills ensure unbiased, actionable evaluations that help organizations enhance customer service quality and optimize team performance.

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Customer Service Evaluator jobs near you
Customer Service Rep - HIRING ASAP!

Customer Service Rep - HIRING ASAP!

Genesis Marketing Inc.

Cicero, IL • On-site

$16 - $21.75/hr

Other

Re-posted 8 days ago

Job description

Genesis Marketing has openings for full time Customer Service Representative working with our Team. This representative will be responsible for meeting directly with external customers and clients regarding services. Representatives provide professional presentations, and documents of services. · Respond to customer inquiries · Provide professional customer service · Ability to handle routine work tasks performed in a structured environment · Consistently meet established performance and quality standards · Perform miscellaneous job-related duties as assigned Handle incoming customer service calls Dispatch incoming customer phone calls Accept customer calls and return customer Maintain customer service related information for customer accounts Ensure quality customer service and customer satisfaction Maintain customer service voicemail and return customer calls Provide customers with superior customer service Provide customer service for internal customers Capturing customer information and answering customer inquiries Resolve inbound customer calls regarding account Take customer orders and provide high-quality customer service Make out going customer service calls Work with customer service manager to ensure proper customer service Resolve any customer service issues Answering inbound calls and providing excellent customer service Provide customer support and handling customer inquiries Combining excellent customer service skills Assure quality customer service to all customers Provide exceptional customer service to all customers Provide superior customer service with all customer interactions Customer care, sales, entry level sales, customer relations, customer acquisition, customer conversion, customer response, customer renewal, customer retention, customer research, customer response, customer effectiveness, provides face to face service to customers, customer satisfaction, restaurant management, restaurant service, marketing and sales, services in hospitality, customer service evaluation, customer loyalty, customer service adviser, customer service analyst, customer service associate, customer service consultant, customer relationship adviser, customer relationship management.

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