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Customer Service Evaluator Jobs (NOW HIRING)

Bare International

Customer Service

San Jose, CA · On-site

$18.75 - $25.50/hr

... customer research and auditing services at the national and global level. Today, as the industry ... evaluator and mystery shop multiple assignments by visiting: www.bareinternational.com

Bare International

Customer Service

San Jose, CA

$18.75 - $25.50/hr

... customer research and auditing services at the national and global level. Today, as the industry ... evaluator and mystery shop multiple assignments by visiting: www.bareinternational.com

W JOE SHAW LTD

Customer Service

La Porte, TX

$15 - $20.50/hr

This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. * Must demonstrate the ability to effectively communicate, negotiate and ...

Shoppers, Inc.

Evaluators (Cornelia, GA)

Cornelia, GA · On-site

$18/hr

Looking for Customer Service Evaluators for a Credit Union in CORNELIA, GA. PROJECT SPECIFICATIONS: These are IN-PERSON VISITS, visiting with either a Member Services Rep or a Lobby Teller.

KnitWell Group

Customer Service

Williamsburg, VA

$14 - $19.25/hr

... customer. * Use brand behaviors and personalized service to drive brand loyalty. * Uphold the ... associates are evaluated on the basis of qualifications and ability without regard to sex ...

Johnson Service Group

Be Seen First

Customer Service Lead

Azusa, CA · On-site

$19 - $24/hr

Learn all customer service, branch manager, and company related tasks and responsibilities ... Learn and assist with conducting proper monthly, semi-annual, or yearly evaluations for team ...

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Customer Service Evaluator information

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$65.5K

$106.5K

How much do customer service evaluator jobs pay per year?

As of Jul 15, 2026, the average yearly pay for customer service evaluator in the United States is $65,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What is a Customer Service Evaluator job?

A Customer Service Evaluator assesses the quality of customer service provided by a company. They may act as a mystery shopper, review customer interactions, or provide feedback on service standards. Their goal is to ensure that employees follow company guidelines and deliver a positive experience. Companies use their insights to improve service quality, train staff, and enhance customer satisfaction.

What are some typical challenges faced by Customer Service Evaluators, and how can they overcome them?

Customer Service Evaluators often face challenges such as maintaining objectivity, managing high volumes of evaluations, and ensuring feedback is both thorough and actionable. To overcome these challenges, successful evaluators use clear evaluation criteria, stay organized with digital tools, and focus on open, constructive communication when sharing results with teams. Adapting to varying customer service protocols across different businesses is also key, so continuous learning and flexibility are important. By proactively addressing these areas, Customer Service Evaluators can provide impactful insights that drive improvements and make a positive contribution to their organization's service standards.

What are the key skills and qualifications needed to thrive in the Customer Service Evaluator position, and why are they important?

To thrive as a Customer Service Evaluator, you need strong analytical skills, attention to detail, and an understanding of customer service standards, often supported by relevant experience in customer-facing roles or quality assurance. Familiarity with customer feedback software, CRM systems, and evaluation reporting tools is typically required. Exceptional communication, objectivity, and the ability to deliver constructive feedback are valuable soft skills in this position. These skills ensure unbiased, actionable evaluations that help organizations enhance customer service quality and optimize team performance.

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Customer Service Evaluator jobs near you

Customer Service Evaluators for STILLWATER, OK

Shoppers, Inc.

Perkins, OK • On-site

$15 - $20/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We have immediate openings for Customer Service Evaluators for the STILLWATER, OK area. We need evaluators for various businesses in your area, including: * TOURING APARTMENTS (NO application of any type required; visits are INFORMATIONAL ONLY; VALID ID is required for tour); * EVALUATING RESTAURANTS and RESTAURANT/BAR (must be over 21 for Bar Visits); * EVALUATING RETAIL/CLOTHING STORES; * PERFORMING ALCOHOL COMPLIANCE AUDITS at Stillwater convenience stores. (NO PURCHASE REQUIRED; must be over 21 and have a VALID DRIVER'S LICENSE) PAY: Varies, depending on the type of business/visit. Reimbursement given for REQUIRED purchase for restaurant/bar & retail/clothing store qualified purchases. CONTACT: Our Customer Service Desk, 1-800-259-8551/918-251-0154, Ext 200. Let us know which business you would be interested in evaluating. If you call AFTER office hours, please leave a message and specify which TYPE of business you are interested in evaluating (from above list). We have different Account Reps scheduling each business-type and we want to put you in contact with the right person. ABOUT US: We are Shoppers, Inc. and we are based in Broken Arrow, Oklahoma. We've been in business since 1986. We are accredited by the BBB with an A+ rating. We are also a certified Service Provider of the MSPA, which means we DO NOT charge fees and registration is FREE. DISCLAIMER: We encourage applicants of all ages, races, and experience, as we do not discriminate on the basis of an applicant’s age, race, or level of experience.

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