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On Call Customer Service Evaluator information

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$29.5K

$65.5K

$106.5K

How much do on call customer service evaluator jobs pay per year?

As of Aug 15, 2026, the average yearly pay for on call customer service evaluator in the United States is $65,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What is the difference between On Call Customer Service Evaluator vs Customer Service Representative?

AspectOn Call Customer Service Evaluator
Primary RoleAssess and evaluate customer service interactions for quality assurance
CredentialsTypically requires customer service experience; certifications are a plus
Work EnvironmentRemote or on-site, focusing on monitoring calls or chats
Employer UsageUsed by companies to ensure service standards

Customer Service Representatives handle direct customer interactions, while On Call Customer Service Evaluators assess these interactions for quality. The evaluator role focuses on monitoring and improving service, often requiring similar credentials but with a different focus. Both roles are essential in customer service industries, but they serve distinct functions in maintaining service quality.

What is an on call customer service evaluator?

An on call customer service evaluator is a professional who assesses the quality of customer service provided by companies, often by simulating customer interactions or reviewing service performance. They typically work flexible hours, may use specific evaluation tools, and require good communication and analytical skills to provide feedback on service standards.

Can I work in a call center without experience?

On Call Customer Service Evaluator roles often do not require prior experience, as training is typically provided to develop necessary communication and customer service skills. Basic computer literacy and a good attitude are usually sufficient to start, making it accessible for entry-level applicants.

What cities are hiring for On Call Customer Service Evaluator jobs?

Cities with the most On Call Customer Service Evaluator job openings:

What are the most commonly searched types of Customer Service Evaluator jobs?

The most popular types of Customer Service Evaluator jobs are:

What states have the most On Call Customer Service Evaluator jobs?

States with the most job openings for On Call Customer Service Evaluator jobs include:

On Call Customer Service Evaluator jobs near you

Customer Service Evaluator

DATA QUEST INVESTIGATIONS LTD

Springdale, OH • On-site

Other

Re-posted 10 days ago

Job description

Seeking independent contractor to patronize businesses as a third-party, unbiased evaluator and report on the Customer Experience (CX). Your feedback enables companies to implement appropriate actions to correct poor customer service before customers become dissatisfied and take their business elsewhere. Join our database to have access to monthly auditing opportunities at restaurants, bars, hotels, movie theaters, retail stores, and parking facilities in the Boston metropolitan area.

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About Data Quest

Sourced by ZipRecruiter

Data Quest, Ltd. is a licensed, bonded & insured, corporate private investigations agency. It provides elite intelligence gathering, loss prevention & loss detection expertise to companies, attorneys and individuals throughout the United States.

Industry

Investigation and physical security services

Company size

11 - 50 Employees

Headquarters location

New Bedford, MA, US

Year founded

1981

Social media

Facebook

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