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Service Evaluator Jobs (NOW HIRING)

Tri-County Human Services

DUI Evaluator

Lakeland, FL · On-site

... to the evaluation/supervision of DUI/SSS/IID persons served with an emphasis on subsequent ... Position Expectation In keeping with the mission and core values of Tri-County Human Services, all ...

DePelchin Children's Center

Network Evaluator

Houston, TX · On-site

The Network Evaluator strengthens Single Source Continuum Contractor (SSCC) subcontractor support services by monitoring the health and capacity of the provider network, identifying service gaps and ...

Apply Early

Bank Street

Education Evaluator

Manhattan, NY · On-site

$100 - $150/hr

... services for families -Strong interpersonal skills -Strong organizational skills Start date: Immediately Salary: $150 per evaluation , possible for 1099 employee/consultant If interested please apply ...

Saratoga Hospital

Crisis Evaluator

Saratoga Springs, NY

$31.84 - $52.27/hr

In this role, you'll be a vital part of our support/administrative team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. As a Crisis Evaluator ...

Saratoga Hospital

Crisis Evaluator

Saratoga Springs, NY · On-site

$31.84 - $52.27/hr

In this role, you'll be a vital part of our support/administrative team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. As a Crisis Evaluator ...

Bank Street

Education Evaluator

Manhattan, NY

$150/hr

... services for families -Strong interpersonal skills -Strong organizational skills Start date: Immediately Salary: $150 per evaluation , possible for 1099 employee/consultant If interested please apply ...

CNS Healthcare

Quality Evaluator

Novi, MI

$56K - $84K/yr

Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more Interested in learning more about this role? Please see below for a summary of job ...

BCforward

Test Evaluator

Indianapolis, IN

$12/hr

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel ... Hand Scoring Evaluator Location: 6901 N. Michigan Road, Indianapolis IN (On-Site Job) Duration: 5- ...

California State University

$7.2K/mo

Graduation Evaluator Apply now Job no: 554477 Work type: Staff Location: East Bay Categories: Unit ... Classification Student Services Professional II About Cal State East Bay Cal State East Bay ...

Kennesaw State University

Transfer Evaluator

Kennesaw, GA · On-site

$41K - $44K/yr

Responsibilities KEY RESPONSIBILITIES: 1. Manages assigned caseload of transfer evaluations and ... Microsoft Office suite) Strong attention to detail and follow up skills Strong customer service ...

Pediatrics Plus Website

ASD Evaluator

Conway, AR · On-site

We are currently seeking an ASD Evaluator to join our team of highly qualified professionals that ... Make written diagnoses and consult with individuals and families on services offered. * Participate ...

ALTA Language Services, Inc.

FANTE TESTING EVALUATOR

$9 - $30/hr

FANTE TESTING EVALUATOR ABOUT THE ORGANIZATION About the Organization ALTA Language Services is the only 100% employee-owned company in our field. As employee owners, we work hard and go beyond words ...

ALTA Language Services, Inc.

WOLOF TESTING EVALUATOR

$9 - $30/hr

WOLOF TESTING EVALUATOR ABOUT THE ORGANIZATION ALTA Language Services is the only 100% employee-owned company in our field. As employee owners, we work hard and go beyond words to perform each and ...

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Service Evaluator information

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How much do service evaluator jobs pay per year?

As of Jul 2, 2026, the average yearly pay for service evaluator in the United States is $65,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What is the difference between Service Evaluator vs Customer Service Representative?

AspectService EvaluatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in evaluation methodsHigh school diploma or equivalent; customer service skills training
Work EnvironmentRemote or on-site; focus on assessing servicesCall centers, retail, or office settings; direct customer interaction
Employer & Industry UsageMarket research firms, quality assurance companiesRetail, telecommunications, hospitality industries
Common Search & Comparison IntentUnderstanding evaluation roles in service qualityCustomer interaction and support roles

Service Evaluators focus on assessing and analyzing service quality, often working remotely or in specialized environments. Customer Service Representatives handle direct customer interactions, providing support and resolving issues. While both roles involve customer interaction, Service Evaluators primarily evaluate services, whereas Customer Service Reps assist customers directly.

What are Service Evaluators?

Service Evaluators, also known as mystery shoppers or secret shoppers, are individuals hired by companies to assess and report on the quality of service provided by employees. They typically visit stores, restaurants, or other businesses anonymously to observe customer service, cleanliness, and adherence to company standards. Their feedback helps businesses identify strengths and areas for improvement to enhance customer satisfaction. Service Evaluators usually complete detailed reports after each assignment and may be compensated per evaluation or receive reimbursements for purchases.

What are some common challenges faced by Service Evaluators, and how can they be addressed?

Service Evaluators often encounter challenges such as maintaining objectivity during assessments, adapting to varying service environments, and meeting tight reporting deadlines. Successfully navigating these challenges involves thorough preparation, clear communication with team members, and consistently following established evaluation guidelines. Building strong observation and note-taking skills also helps ensure accurate and actionable feedback, contributing to overall service improvement.

What are the key skills and qualifications needed to thrive as a Service Evaluator, and why are they important?

To thrive as a Service Evaluator, you need strong observational abilities, attention to detail, and basic report-writing skills, often supported by a high school diploma or equivalent. Familiarity with digital survey tools, mobile apps, and online feedback systems is typically required. Excellent communication, objectivity, and time management are standout soft skills for this position. These competencies ensure accurate, unbiased evaluations that help businesses improve customer service and operational standards.
More about Service Evaluator jobs
What states have the most Service Evaluator jobs? States with the most job openings for Service Evaluator jobs include:
What job categories do people searching Service Evaluator jobs look for? The top searched job categories for Service Evaluator jobs are:
Service Evaluator jobs near you
Infographic showing various Service Evaluator job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $65,471 per year, or $31.5 per hour.
DUI Evaluator

DUI Evaluator

Tri-County Human Services

Lakeland, FL • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Position Description

This is a clinical, certified position responsible for delivery of DUI, SSS, and IID services in accordance with the rules and procedures established by the Florida DHSMV and Florida Administrative Code (Chapter 15A-10). Individuals in this position perform specific duties related to the evaluation/supervision of DUI/SSS/IID persons served with an emphasis on subsequent monitoring, psychosocial assessment, treatment referral and rehabilitation.

Position Expectation

In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity, respect, and shown sensitivity to their cultural diversity.

Primary Duties and Responsibilities

NOTE: These examples are intended only as illustrations of various types of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

  1. Provides general case management services (i.e., assessing, planning, monitoring, linking, advocacy and referral) to DUI/SSS/IID persons served.
  2. Conducts interviews with persons served, obtains information pertinent to their continued sobriety and emotional stability. Recommends specific treatment needs and makes appropriate referrals as indicated. Provides documentation to recommend cancellation of persons served driving permit for any incident of non-compliance. Reports findings, results, recommendations of the monitoring interview to agencies particularly concerned with the DUI/SSS/IID participants (i.e., DHSMV).
  3. Conducts initial psychosocial assessment of all SSS applicants, summarizing findings and presenting their case of application for special permit licensure to the staffing committee with recommendation on acceptance or denial.
  4. Provides minimal crisis stabilization, life skills/management training and intervention.
  5. Performs up to thirty (30) hours of DUI/SSS/IID appointments per week as need and determined by the Program Supervisor, the budget, and the number of persons registered.
  6. Acts as treatment liaison between the DUI/SSS/IID persons served and treatment provider, providing appropriate case management functions.
  7. Tracks all DUI case records for the evaluators use from the time they are received until their return to designated storage area to assure security/confidentiality.
  8. Assists with initial training of all new evaluators, for DUI/SSS/IID, as assigned by the DUI Program Supervisor, familiarizing them with the DHSMV guidelines, interview process and forms.
  9. Performs other reasonable and related duties as assigned.

Minimum Training and Experience

  • Requires a bachelor's degree in human services or nursing from an accredited college or university or certification as an Addictions Professional.
  • A minimum of four thousand hours experience in a mental health or substance abuse treatment setting is required.
  • Must attend pre-service/recertification seminars necessary to acquire and maintain State certification as a DUI Evaluator/Supervisor according to the State of Florida statutes for a DHSMV approved DUI program.
  • A masters degree in human services or nursing may be substituted for two thousand hours of the required experience.
  • Must be fluent in Spanish

This position requires a level 2 background screening: https://info.flclearinghouse.com

Tri-County Human Services, Inc. is an equal opportunity employer. M/F

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