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Service Evaluator Jobs (NOW HIRING)

... Service Bulletins, Airworthiness Directives and customer supplied technical data. Makes an ... evaluator, or equivalent combination of education and experience. Skills: Demonstrate competency in ...

Applies advanced technical skills and knowledge in the performance of inspection and evaluation of ... We know it takes great people to do great work, so if you're interested in joining the APA Services ...

Applies advanced technical skills and knowledge in the performance of inspection and evaluation of ... We know it takes great people to do great work, so if you're interested in joining the APA Services ...

... to the evaluation/supervision of DUI/SSS/IID persons served with an emphasis on subsequent ... Position Expectation In keeping with the mission and core values of Tri-County Human Services, all ...

... to the evaluation/supervision of DUI/SSS/IID persons served with an emphasis on subsequent ... Position Expectation In keeping with the mission and core values of Tri-County Human Services, all ...

This position provides the initial evaluation and level of care recommendation, schedules and ... Completes pre-certification process to authorize services with payers. * Potential to network with ...

Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more Interested in learning more about this role? Please see below for a summary of job ...

ITDS Evaluator

Port Saint Lucie, FL · On-site

$47K - $49K/yr

This role plays a critical part in helping families access the early intervention services their child needs to thrive. What You'll Be Doing * Conduct developmental evaluations using the Battelle ...

Education Evaluator

Manhattan, NY · On-site

$100 - $150/hr

... services for families -Strong interpersonal skills -Strong organizational skills Start date: Immediately Salary: $150 per evaluation , possible for 1099 employee/consultant If interested please apply ...

EVALUATOR I

Seattle, WA · On-site

$28.95 - $34.74/hr

Customer Service Orientation: All employees of SIHB recognize the needs of the diverse community we ... The Evaluator position will be responsible for creation of common measures for a variety of ...

$7K/mo

Graduation Evaluator Apply now Job no: 554477 Work type: Staff Location: East Bay Categories: Unit ... Classification Student Services Professional II About Cal State East Bay Cal State East Bay ...

Crisis Evaluator

Saratoga Springs, NY · On-site

$31.84 - $52.27/hr

In this role, you'll be a vital part of our support/administrative team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. As a Crisis Evaluator ...

Quality Evaluator

Novi, MI · On-site

$56K - $84K/yr

Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more Interested in learning more about this role? Please see below for a summary of job ...

Founded in 1998, BCforward has grown with our customers' needs into a full service personnel ... Hand Scoring Evaluator Location: 6901 N. Michigan Road, Indianapolis IN (On-Site Job) Duration: 5- ...

DARI TESTING EVALUATOR ABOUT THE ORGANIZATION ALTA Language Services is the only 100% employee-owned company in our field. As employee owners, we work hard and go beyond words to perform each and ...

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Service Evaluator information

See salary details

$29.5K

$65.5K

$106.5K

How much do service evaluator jobs pay per year?

As of Jun 10, 2026, the average yearly pay for service evaluator in the United States is $65,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $79,500.00 per year, depending on experience, location, and employer.

What is the difference between Service Evaluator vs Customer Service Representative?

AspectService EvaluatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in evaluation methodsHigh school diploma or equivalent; customer service skills training
Work EnvironmentRemote or on-site; focus on assessing servicesCall centers, retail, or office settings; direct customer interaction
Employer & Industry UsageMarket research firms, quality assurance companiesRetail, telecommunications, hospitality industries
Common Search & Comparison IntentUnderstanding evaluation roles in service qualityCustomer interaction and support roles

Service Evaluators focus on assessing and analyzing service quality, often working remotely or in specialized environments. Customer Service Representatives handle direct customer interactions, providing support and resolving issues. While both roles involve customer interaction, Service Evaluators primarily evaluate services, whereas Customer Service Reps assist customers directly.

What are Service Evaluators?

Service Evaluators, also known as mystery shoppers or secret shoppers, are individuals hired by companies to assess and report on the quality of service provided by employees. They typically visit stores, restaurants, or other businesses anonymously to observe customer service, cleanliness, and adherence to company standards. Their feedback helps businesses identify strengths and areas for improvement to enhance customer satisfaction. Service Evaluators usually complete detailed reports after each assignment and may be compensated per evaluation or receive reimbursements for purchases.

What are some common challenges faced by Service Evaluators, and how can they be addressed?

Service Evaluators often encounter challenges such as maintaining objectivity during assessments, adapting to varying service environments, and meeting tight reporting deadlines. Successfully navigating these challenges involves thorough preparation, clear communication with team members, and consistently following established evaluation guidelines. Building strong observation and note-taking skills also helps ensure accurate and actionable feedback, contributing to overall service improvement.

What are the key skills and qualifications needed to thrive as a Service Evaluator, and why are they important?

To thrive as a Service Evaluator, you need strong observational abilities, attention to detail, and basic report-writing skills, often supported by a high school diploma or equivalent. Familiarity with digital survey tools, mobile apps, and online feedback systems is typically required. Excellent communication, objectivity, and time management are standout soft skills for this position. These competencies ensure accurate, unbiased evaluations that help businesses improve customer service and operational standards.
More about Service Evaluator jobs
What states have the most Service Evaluator jobs? States with the most job openings for Service Evaluator jobs include:
Infographic showing various Service Evaluator job openings in the United States as of June 2026, with employment types broken down into 25% Full Time, 50% Part Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $65,471 per year, or $31.5 per hour.
SERVICE CONTRACT EVALUATOR

SERVICE CONTRACT EVALUATOR

US Department of the Air Force

Grand Forks Air Force Base, ND

$61K/yr

Other

Posted 5 days ago


Job description

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
The primary purpose of this position is: To serve as a Service Contracts Manager by performing the full scope of service contract manager functions to include identification, development, administration, inspection, and evaluation on a variety of service contracts for the Civil Engineer (CE) Squadron.Qualifications:In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management positions.
SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-07, or equivalent in other pay systems. Examples of specialized experience includes Knowledge of a wide range of concepts, principles, and practices of a professional or administrative occupation, such as would be gained through extended study or experience, and skill in applying this knowledge to difficult and complex work assignment. Knowledge of business and industry practices sufficient to evaluate, monitor and maintain administrative and management control over contract performance, and skill in applying direction with contract issues as they arise.
OR
EDUCATION:
Applicant has successfully obtained a master's or equivalent graduate degree or completed 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related. NOTE: You must submit copies of your transcripts.
OR
COMBINATION OF EXPERIENCE AND EDUCATION:
Applicant has less than the full amount of specialized experience described in the job opportunity announcement; however, they have completed some graduate-level education which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. Therefore, they have a combination of experience and education. NOTE: You must submit a copy of your transcripts.
FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Knowledge of broad operating capabilities and maintenance requirements of various kinds of facilities, physical plants, and equipment; practical knowledge of engineering principles, concepts, and practices that govern the management of facility and infrastructure operations and maintenance; improvement and modernization; repair and minor construction; and associated base support services for numerous complex and diverse systems and facilities.
2. Knowledge of facility goals, policies, and procedures and a practical knowledge of craft, trade, and labor occupations. Ability to communicate, both orally and in writing, with senior officials from a broad array of activities, including federal and local government, and industry.
3. Knowledge of financial, budget, resource management practices and principles, and analytical and evaluative methods and techniques.
4. Knowledge of environmental, safety, occupational health, security, personnel management, and EEO regulations, practices and procedures.
5. Skills in identifying, analyzing, and developing solutions to varied and difficult problems associated with contract related items such SOW and PWS issues.
6. Ability to analyze, plan, and adjust work operations of one or more organizational segments to meet program requirements and objectives within available resources.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Education:IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.Employment Type: OTHER