Project Coordinator

Figure 1 Overview

Figure 1’s mission is to democratize medical knowledge and improve the future of healthcare. Our platform is valued by millions of healthcare professionals worldwide, and is trusted on a daily basis by our community as a quick, easy, and secure way to share and consume medical knowledge.

Extraordinary real-life stories unfold every day on Figure 1. We see physicians in field hospitals treating Syrian refugees, physician assistants treating patients on remote Alaskan fishing boats, and surgeons demonstrating cutting-edge techniques to an audience of their peers. Thanks to our global community, we’ve been able to connect healthcare professionals from around the world with the help they need in the moment they need it.

“It is impossible to know everything in medicine. But with Figure 1’s knowledge-sharing platform, it’s easy for healthcare professionals to come close.”

The Opportunity: Project Coordinator

Reports to: Director, Account Services

Business Development Team Overview:

The Business Development Department at Figure 1 is responsible for revenue generation and client/partner success. The Department has three functions; sales, account management, and partnerships.

The Account team at Figure 1 works hand-in-hand with medical and commercial teams at some of the largest pharmaceutical and medical device companies globally, delivering innovative educational programs that help healthcare professionals worldwide improve the lives of their patients.

Job Description:

As the Project Coordinator you will coordinate and implement educational healthcare campaigns. You will play a key role in creating an atmosphere of excellence by ensuring customers feel well supported throughout the campaign development and implementation process. Clients should feel that our account services team is a true “value add” in the deal.

What you will do:

• Act as the key point of contact for agencies and clients.
• Coordinate content development with Figure 1/freelance writers and translators, managing agency and client input, and shepherding content through regulatory approvals.
• Plan and lead client meetings, develop presentations and other supporting materials as required, prepare, and update regular status reports.
• Prepare campaign performance metrics and identify opportunities to increase engagements when necessary.
• Develop an understanding of the pharmaceutical industry’s regulatory environment, including internal Medical, Legal, and Regulatory approvals (VEEVA)
• Work with BD to identify opportunities to cross-sell and up-sell to your clients.
• Be an expert in the Figure 1 app and community.
• Other duties as assigned.

Who you are:

• 2 years of experience in project management and/or customer service, ideally in healthcare marketing.
• Must have strong verbal and written communication skills and prior experience working in a client-facing role.
• You are a “go-getter” with a strong work ethic and desire to work in a fast-paced startup environment.
• You are adept at multitasking and have the ability to remain calm in high-stress situations.
• You bring a keen attention to detail; focused on keeping all of the balls in the air.
• You are able to understand the work required, prioritize that work, and complete it on time and with a high degree of quality.
• You are a quick learner who can master the tools and softwares of the job with ease.

What We Offer:

• Competitive salary, commensurate with experience
• Generous PTO and vacation days
• Extended healthcare benefits
  
• The chance to help save lives and make the world a better place

Period of Employment: This is a full-time permanent role with a 3-month probationary period.

Job Location: Currently working remotely. New Jersey.

To Apply: To be considered, please submit a resume and cover letter.

Figure 1 is a diverse, inclusive, and open-minded workplace. Candidates who identify as a minority are encouraged to apply. We welcome and encourage applications from people with disabilities, and accommodations are available on request for candidates taking part in all aspects of the selection process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, or national origin.