Senior Project Associate

SUMMARY:

The role of a Sr. Project Associate is to apply a variety of project management tools, industry data as well as analysis tools to turn creative ideas into new programs, lines of business or more efficient ways of conducting current business and help the Bank meet its objectives and overall goals. An instrumental member of a project team that works throughout the projects lifecycle from discovery to launch. Help initiate greater employee productivity and ultimately support business information systems that provide solutions to a variety of business issues across multiple departments. Ensures that processes and solutions analyzed adhere to our promise to Service Excellence as well as any other corporate initiatives.

ESSENTIAL FUNCTIONS:

• Coordinates Level 1 projects and assist Project Manager I as needed
• Identifies opportunities and translates business requirements into functional specifications/solutions and creates project plans.
• Collaboration with business partners and lines of business across the company to gain understanding of current processes, pain points and needs, then identify requirements, process improvements, inefficiencies, needs and/or value streams

• Verify defined requirements and goals align with corporate strategy as well as corporate initiatives (i.e. Service Excellence) and overall Bank goals
• Review and validate scope, goals and objectives of initiatives based on level of complexity, risk, and technology
• Interfaces with the Executive Team and Line of Business owners to understand short term and long-term goals/needs of the business and to facilitate gathering of business and process requirements.
• Consults on the delivery of solutions, coordinates and communicates status, issues and resolution plans.
• Work closely with stakeholders and project management personnel during the lifecycle of projects.
• Works iteratively. Recommends method and procedural changes.
• Serves as a key resource on complex and/or critical issues.
• Assist work group leaders for conversions and acquisitions as needed. Includes working very closely with other project team members; completing project tasks as assigned; track progress; escalate as required.
• Analyzing and evaluating the current business processes, including large and complex amounts of data, identifying areas of improvement, researching solutions.
• Researching and reviewing up-to-date business processes and new advancements to make systems more efficient and effective.
• Analyzing needs, identifying the clear root cause of process issues.
• Clear and effective communication skills. Has the ability to present ideas and findings in meetings or via written communication in a concise manner which can be understood by less technical associates.

• Completes annual compliance courses.
• Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
• Adheres to all levels of our Service Excellence standards.
• Performs other duties as required.

GENERAL QUALIFICATIONS:

Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.

• Bachelor’s Degree in related field with proficiency in both technical topics as well as business topics.
• Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be computer/business or financial industry related.
• Intermediate knowledge of financial services operations and other similar operational policies and procedures. Overall knowledge of multiple areas of the Bank for global understanding of how various areas interact and rely on knowledge transfer and data integration.
• Excellent organizational and time management skills – ability to work with minimal supervision.
• Intermediate skills in computer terminal and personal computer operation; word processing, spreadsheet and specialty software programs.
• Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.

Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver’s license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.

Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations’ environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations’ situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.