Key Account Manager

Position Title: Key Account Manager (KAM)

Function: Sales

Reports to: Outside Sales Manager

Location: Home-Based (In the Orlando, Florida area) – with time spent working within customer facility.

Position Overview: 

Key Account Manager (KAM) will manage a specific large customer account in the Orlando, Florida area.

Company Overview:

Power Services Group is a market leader in providing integrated, turnkey solutions for the maintenance, repair and overhaul of steam and gas turbines for the power generation, oil & gas, and process industries, combining legacies and experience of Power Plant Services, Airco Power Services, Turbine Generator Maintenance, and Orbital Energy Services.

We focus on safely applying our expertise to increase the performance and reliability of your rotating equipment so you can realize the full potential of your power generation and mechanical drive assets.

Job Overview

Power Services Group (PSG) is a rapidly growing company focused on the power generation industry. Over the next five years company sales is expected to experience significant growth. We are looking for a highly motivated individual who is goal driven, who enjoys working with people, and who can help achieve aggressive sales objectives. We require an organized, self-motivated individual that will continue to develop one of our key accounts and act as a liaison for main aspects of our business – sales, customer service, production, quality. The KAM would be responsible for achieving specific account development goals.

The position will consist of communicating with an existing key account on a daily basis, primarily at their facility in the Orlando, Florida area. There will be a specific revenue budget assigned to the position as an annual revenue goal each year. There will be performance review periods regularly, the first coming after 30 days. The pay structure is set up with a competitive base salary plus bonus potential for achieving account goals focused on account management and growth.

Purpose:

This position will have responsibility for growing our presence with the assigned Key Account and achieving associated sales objectives. Key to success in this position is the development and maintenance of strong customer relationships.

Key Responsibilities:

• Develop and maintain accounts in such a way as to develop the client relationship with these key outcomes:
• You become the key senior point of contact with the Key Account ensuring that we are consistently and professionally represented.
• You will facilitate effective communication between client and company organizations as well as facilitate relationship-building between organizations.
• You grow quality and quantity of business with the assigned Key Account.

Performance Measures:

The Key Account Manager’s performance is measured against a set of Key Performance Indicators such as sales performance against budget, number of customer meetings, and strength of opportunity funnel. 

Principal Working Relationships:

The principal internal working relationships are with the Chief Commercial Officer (CCO), Vice President of Sales & Marketing, Outside Sales Manager, Customer Service Manager, Estimation, Quality, Project Management, and key Production personnel.

Expectations:

• People Person – Enjoy meeting with people and developing relationships.
• Ability to achieve Key Performance Indicator (KPI) goals.
• Understand basic Sales and Customer Service Concepts

Skills & Qualifications:

• Ability to work within Microsoft Office applications – Excel, Word, PowerPoint, Office.
• Ability to work within company Customer Relationship Management (CRM) software.
• Excellent communicator and facilitator, i.e., effective listener
• Good presentation skills
• Excellent organizational skills
• Disciplined
• Self-Motivated
• Schedule-Oriented
• Excellent Time Management Skills

Education & Experience:

• Bachelor’s Degree in Business, Marketing, Communications, or Engineering is preferred, but not required.
• Previous Account Management experience is required.