Front Office Coordinator

FRONT OFFICE COORDINATOR 

Location: Colorado Springs, CO. This position is in-office and not remote eligible.

Pay Range: $20.00 - $23.00 hourly. 

Who We Are:

Have you dreamed about waking up and going to work while having a breathtaking view of America's Mountain!? Make your dream a reality by working with SKR+CO, located in the heart of downtown Colorado Springs. 

At SKR+CO we work hard and play hard. Our biggest asset is YOU. With our competitive compensation, benefits, and fantastic culture, we love to have fun at work and at multiple company events throughout the year. 

What We Offer:

•  PTO: 4 weeks accrued per year for full-time employees.
• 8 paid holidays.
• 401(k) Plan, 3% annual match (100% vested immediately).
• Medical insurance, Dental insurance, Vision insurance.
• $25K life insurance (company paid).
• Short-term disability, long-term disability (company paid).
• Company-paid events (Happy Hours, Employee Appreciation week, Friends + Family Event, and many more!)
• Robust training program.
• March/April- complimentary meals 4 nights a week.
  • …plus, many more perks and benefits.

What We're Looking For:

• High school diploma with 2 years minimum previous experience in a front desk/reception professional setting.
• Intermediate skills in both MS Office Suite and Adobe Pro software. 
• Ability to operate general office equipment and digital phone systems.  
• Previous experience with scheduling software, accounting systems, databases, and document management systems preferred. 

What You'll Be Doing: 

As a Front Office Coordinator you will create a positive client impression and ensure clients feel valued when visiting or contacting the firm. Serves as a console/switchboard operator and receives incoming calls as well as walk-ins from customers and other visitors. Checks appointments, offers information and directs calls to the desired person. May perform routine clerical functions. 

Essential Duties:

• Greet clients and visitors and provide a welcoming, professional, and positive first impression. 
• Client service - address inquiries and resolve issues in a professional and courteous manner.  Handle customer complaints or concerns and escalate them when necessary.
• Operate standard office equipment, coordinate catering, schedule appointments.
• Provide general information about SKRCO and services, document preparation as needed, maintain and update contact lists, directories, etc.   
• Security awareness - notify appropriate personnel of any security concerns or suspicious activity. 
• Using digital phone application, field firm incoming calls, voicemail, and faxes and route appropriately.
• Receive, sort, post, and distribute mail and FedEx deliveries daily as needed.
• Assist with client tax document pick-up and signing process. 
• Unlock elevator in the morning and secure/lock in the evening. 
• Maintain lobby and main conference room in guest-ready status.
• Maintains confidentiality pertaining to clients and families.
• Other duties and tasks as assigned.

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