Lift Operations Supervisor - Winter Seasonal - Attitash

Come work and play in the mountains!  Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel your success. 

Join us to create your Experience of a Lifetime!

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons  
• MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities 
• 401(k) Retirement Plan  
• Employee Assistance Program 
• Excellent training and professional development 
• Referral Program 

Seasonal Full Time roles are eligible for the above, plus: 

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours) 
• Free ski passes for dependents 
• Critical Illness and Accident plans 

As Lift Operations Supervisor you will assists with the supervision of all aspects in the Winter Lift Operations and/or Summer Attractions departments: safety awareness, standards compliance, guest services and team development are key.  You will help develop and carry out company and department goals to the leadership group and staff. You will also establish and maintain close working relationships with; Lift Maintenance, Ski Patrol, Ticket Scanning, Ski/Ride School, and encourage good relationships with all other departments!

Job Specifications  

• Housing: Currently taking applications.

• Starting Wage: $15 / per hour

• Effective October 2022 minimum wage will be increased to $20/hour. 

• Shift & Schedule Availability:  Full Time, Required to work all season including weekends and holidays as assigned.

• Skill Level: Supervisory/Advanced  

• Other Specifics: Work outdoors in various weather conditions that can be very inclement. Temperatures ranging from below zero and up.

Job Responsibilities

• Coordinate Supervisors and Training to operate within all applicable codes and standards: UDOT, ANSI, OSHA regulations and Vail Resorts lift operations policies and procedures.

• Work with the Manager in owning the lift operations management team through the development and implementation of all vital department programs to provide for: staffing, training, safety, goal setting, employee performance, employee retention and incentive, payroll, work comp, code compliance and record keeping.

• Be responsible for the department in the Manager’s absence.

• Resolve guest complaints/issues and employee issues.

• Work in conjunction with manager in completion of employee performance evaluations on lift operations supervisory group.

• Participate with Health and Safety departments to develop uniform policies and safety initiatives.

• Work well with all resort and corporate departments as it pertains to lift operations and ensure work breaks are being given on time to lift personnel in assigned zone.

• Assist Lift Maintenance and Ski Patrol with emergency lift evacuations as needed.

• Assist the Manager with mentoring and performance reviews and input timesheets into payroll software. Supervise dept. labor.

• Participate in leadership development classes and foster learning opportunities for the Leads.

• Providing leadership, promoting team spirit and cooperative work ethics; providing the most outstanding examples of friendly, cooperative relationships with our guests, other staff and within the Lift Team.

• Ensuring accurate and complete documentation of lift logs, accident and maintenance forms.

• All other duties as assigned.

Job Requirements

• High School Diploma or equivalent

• Valid driver’s license

• Proficient in Microsoft Office, Excel, PeopleSoft & Success Factors

• English proficiency, both written and verbal

• Must have previous lift experience in a fast-paced, high volume, year-round mountain resort

• Must be able to work holidays, weekends, and/or evenings as vital.

Physical Requirements

• Working at Drive Stations, running certain machines/tools so that you will have to raise your voice to be heard

• Ability to climb, balance, stoop, kneel, crouch, crawl, stand, walk, push, pull, lift, grasp, feel, hear, see, repetitive motions, carry, as needed for most of your workday

Preferred Qualifications

• Minimum of 5 years Lift Operations experience

• Minimum of 3 years supervising others

• Excellent conflict resolution skills

• Experience managing a team of lift operations staff in a ski and boarding learning area is an asset

• Ability to set the standard in the industry for efficient, safe operation

The budgeted range starts at $15 / per hour.  Actual pay will be adjusted based on experience.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 459207