Intensive Case Manager

About the Role:

As an integral part of the Supportive Addiction and Mental Health Housing team, the Intensive Case Manger will support clients throughout the intake and assessment process. They will also provide housing support, and facilitate coordination of care.

The Intensive Case Manager will work independently in various community settings, including travelling across Guelph Wellington to complete home visits and to meet with service providers. This role will involve working with individuals who have acute/chronic addiction and/or concurrent issues. Clients may also have correctional involvement. Transportation of clients may also be required; Evening/weekend work is required on a rotational basis.

Role Type: Full time 

Hours of Work: Evening work required on a rotational basis (one day per week) and occasional work on Saturdays as part of a rotation

Why Work for Stonehenge?

• Enhanced vacation offered to all staff
• Paid Wellness days
• RRSP Matching Program
• Health and dental benefits (no employee co-pay)
  
• Employee and Family Assistance Plan available to all staff
• Personal and professional development opportunities

Qualifications:

• Completion of a College Diploma or University Degree relevant to mental health, addiction, or social services
• Experience in mental health/concurrent disorders and trauma an asset
• Previous experience in housing preferred
• Experience in social service settings with working knowledge of case management systems and planning techniques
• Previous experience in addictions mandatory
• Lived experience related to addictions and/or mental health an asset
• CSC Clearance conducted by PWGS Canada
• Standard First Aid/CPR Level C
• Reliable Vehicle, Ontario Driver's license (G2 or G)
• Must provide proof from Insurance provider of 1) at least $2 million in general liability and 2) have declared scope of vehicle use to Insurance provider
• Travel within the Wellington Guelph area, including some rural areas (as needed)

Role Overview:

Intake and Assessment

• Process & accept referrals from community partners
• Obtain all appropriate consents & authorizations for clients’ participation in the program and to ensure effective communication with other service providers providing linkages, resources, referrals, etc.
• Conduct intake and enrollment activities, to include assisting clients with gathering eligibility documents.
• Refer and link ineligible referrals to appropriate services and linkages
• Process program discharges

Housing Assistance and Coordination of Care

• Assist clients with move-in and support access to entitlements (income, food support, lease coordination)
• Conduct comprehensive psychosocial re-assessments and update case management services plan a minimum of every six months to include progress toward goals, modifications and/or target dates
• Create and support implementation of individualized care plans including access to health care, entitlements, life skills, community integration, eviction prevention, and treatment as appropriate in collaboration with community partners
• Create and implement crisis response plans including educating clients on appropriate use of crisis intervention services
• Home visits and support meetings as required, as determined by client need and at minimum once per month
• Support clients to access primary health, and other health and social services provided internally or by community partners
• Maintain appropriate confidentiality and documentation standards as required by the agency

Additional Responsibilities

• Participate in program development activities as required
• Involvement in program evaluation, data collection/input into CaseWORKS
• Work effectively and in collaboration with the broader Supportive Addiction & Mental Health Housing Team including staff of CMHA-WW, as well as external service providers, landlords, the family/support networks of participants, and other stakeholders

Applications will be accepted until April 24, 2024 at 4pm.

We look forward to meeting you!

Stonehenge Therapeutic Community accommodates the needs of applicants throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and Human Rights legislation. Should you require it, accommodation can be made at any point, upon request.