Support Engineer 2
HireTalent
Redmond, WA
Expired: over a month ago
Applications are no longer accepted.
- Full-Time
Job Description
Job Title: Support Engineer 2
Location: Redmond, WA
Duration: 6 months
Job Description
Required Skills
Location: Redmond, WA
Duration: 6 months
Job Description
- Acts as a secondary response for technical support.
- Provides for complex products, including escalated issues, mainly to end users, along with developers and corporate customers.
- Provides support via telephone, written correspondence, and electronic media.
- Works independently with limited supervision.
- May provide technical training, coaching and mentoring to other engineers.
- May act as substantial technical resource in certain product areas.
Required Skills
- 2-3 years related experience required. Solid understanding of standard computer science concepts required.
- Knowledge of personal computers, relevant operating systems, applications, and/or languages required.
- Knowledge of personal computer architecture and networking required.
- Solid understanding of technical support issues required.
- Must have sufficient technical depth to communicate with development and other internal organizations at a peer level.
- Strong communication, problem solving, and technical writing skills; excellent customer service and support skills required.
- Programming and debugging skills preferred.
- Associates degree in a technical field preferred, or an equivalent combination of education and experience required.
- Expertise in *** Sharepoint and Active Directory required; SQL Server and IIS are a plus.
Address
HireTalent
Redmond, WA
USA
Industry
Technology
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