Developer Advocate

Courier

Remote, OR

Expired: February 13, 2023 Applications are no longer accepted.

Full-Time

At Courier, we are on a mission to make software-to-human communication delightful.

Courier is doing for notifications what Stripe did for payments, making it easy for developers to build and manage notifications infrastructure for mobile and web apps. We've combined a powerful API with a web-based design studio that lets teams create automated product-triggered notifications that deliver the right message to the right user at the right time over email, Push, Slack, SMS-you name it.

Backed by top-tier investors including Google Ventures, Bessemer Venture Partners, Matrix Partners, Twilio, SendGrid, Slack, and Y Combinator, our goal is to build a platform that developers don't just use but one that they love. If you want to push the frontier in developer tooling, we want to work with you.

We're solving a complex and tedious problem for developers: product notification infrastructure. Companies like LinkedIn, Slack, and GitHub dedicate large engineering teams and tens of millions of dollars per year to building and maintaining the systems that power their user notifications, alerts, reminders, digests, and other programmatic communication. With Courier, the next generation of startups will be able to dedicate those resources to delivering customer value rather than reinventing the wheel.

Our Developer Relations team will be responsible for engaging with the developer community to educate them on how Courier can help them accomplish more with less. This may include social engagement, events, workshops, guides, example apps, and more.

Notes for Candidates

Salary : $150k-$190k, dependent on experience; + equity

Location : This role is flexible - work from home or our office in the SoMa neighborhood of San Francisco, whatever you prefer. Preference will be given to candidates who can be in San Francisco for the Marketing team's monthly on-sites.

Visas : Courier cannot apply for new visas for candidates but can transfer existing visas (please allow up to 8 weeks for the transfer after an offer letter is signed.)

Interested in a little additional reading on Courier and what we are up to or what we value? Check out our latest content .

What You'll Do

Be an outspoken advocate in the developer community for Courier, participating wherever our audience congregates (social network communities, conferences, meetups, hackathons, etc).
Create content that helps developers solve problems - from writing technical guides to speaking at events and on live streams
Identify key partners in the platform engineering team's tech stack that are used with Courier. Work with their DevRel teams to create content, enable the developer community, and drive integration requirements with the engineering team.
Work with product, engineering, sales, and marketing to ensure that the Developer Relations strategy aligns with broader business goals

Who You Are

3+ years experience in Developer Relations
Great story teller: able to show the value of a product through using it
Builder: Experience with programming languages such as Python and Node.js
Active in the Developer Community: you have a strong following and a reputation in the community for helping other developers move their projects forward.
Customer Centric: You are passionate about making the software development process better
Driven: You're able to prioritize, problem solve, multi-task, and work independently in a dynamic, rapidly changing workplace and industry

Our Values

Zoom Out: Don't just stay in your lane. Take the blinders off and look at the entire business.

Keep It Real: Be honest about what is going well and what isn't. Celebrate wins and have hard conversations.

Talk To Customers: Working with developers isn't a job role here - it is something we all need to do. Hop on a Zoom, reach out in Slack, and build a relationship.

Have An Opinion: Each team member is an expert on what success will look like for Courier. Nobody else has the answers.

JFDI: There will always be more work to do than people to do it. If you see something that needs to get done, just f*cking do it. Don't wait for someone else.

Diversity, Equity & Inclusion

At Courier, we believe that our diverse perspectives are our biggest strengths - and that embracing them will create real change in how software communicates with humans. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you. Please don't hesitate to ask if we can accommodate you in any way, both during the interview process and after.

Benefits

Top of market salary

Generous equity plan

Top of the line health insurance plan (medical, dental & vision) covered 100% for both you and your dependents

401k through Vestwell

Flexible health spending account including $500 employer contribution

Unlimited paid time off (1 week per quarter required)

$100 monthly wellness stipend

12 covered therapy sessions per year through Samata Health

A brand new workstation and credit card to cover any other necessary expenses

Free lunch in the office, DashPass covered, and $25 DoorDash credit on Fridays

$2000 annual personal development budget

$100 monthly commuter benefit contribution

Other perks and discounts through Sequoia

Security & Compliance

Courier takes protecting our customers' data - and of their notification recipients - seriously. Every Courier employee goes through security training and a background check as part of onboarding. Each employee is expected to follow Courier's security and compliance processes and uphold industry best practices.

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