Product Manager

Creative Alignments

Remote, OR

Expired: over a month ago Applications are no longer accepted.

Full-Time

Job Description

Who We Are:

Aspenware empowers mountain resorts and ski areas to deliver the ideal digital guest experience. Our guest-facing e-commerce and registration software is the most capable in the industry and is used by millions of skiers worldwide to processes hundreds of millions of dollars in sales annually. The resorts we work with trust the innovation and and thought leadership that Aspenware provides, and they leverage the operational advantages of our platform to grow their business.

We are a talented and high-performing team and welcome the opportunity to learn from one another.

Aspenware makes hiring decisions based on how well candidates align with our Core Values. Aspenware employees are…

Dependable: We take ownership. We are accountable and adaptable. We have a can-do attitude and are willing to pivot.

Innovative: We are thought leaders who bring creativity and a desire for innovation to everything we do. We are continually improving ourselves and our surroundings.

Talented: We are smart and good at what we do. We are focused, confident, and we get stuff done using a combination of our abilities and resourcefulness.

Caring: We care about our co-workers and our clients. We are mindful of and inspired by the impact our work has on our communities.

What You Will Do:

Deliver impact and results by defining success metrics, analyzing data for insights and prioritizing what to build
Communicate and collaborate by articulating the “why” and "what" customer problem to solve, working with others, and balancing their point of view with solicited input of others
Define Product requirements and lead successful execution of initiatives that enable digital experiences.
Lead user research studies to test assumptions and new product concepts. Measure results and adjust accordingly.
Inform strategy by monitoring competitors, understanding customer needs and technical designs of products to serve them
Engage closely with engineering and architecture to help determine the best technical implementation/design while balancing time-to-market needs.
Customer focus: Represent the end customer on an ongoing basis, based on direct and frequent communication, and use this to drive effective prioritization and decisions.
Write clear and concise user stories and acceptance criteria following best practices
Lead backlog grooming, rank backlog for sprint planning, and participate in daily standups, demos and retrospectives.
Data-driven decision-making: Use A/B Testing, analytics, market research, usability studies and competitive analysis to drive decision making
Defines product roadmap: goals, objectives, impact and metrics that align to business strategy and vision

Who You Are:

You are an accomplished Senior Product Manager who is passionate about identifying consumer-facing problems and building impactful solutions. The initial focus of this role will be on delivering hospitality systems-integrations and an associated e-commerce experience, enabling an ideal customer journey for booking a ski trip online. From there, you will explore a limitless set of exciting products to build for this industry!

Requirements:

7+ years of software Product Management experience, with a focus on building technology products
5+ years of Ecommerce Product Management experience and knowledge of related best practices
Experience performing user/customer research and using qualitative/quantitative data analysis to drive product decisions.
Experience building headless API products and defining requirements API first
Experience with systems integrations
KPI and OKR definition and measurement experience
Experience using Agile development methodologies and JIRA/Confluence to document business requirements.
Experience prioritizing work into Epics, User Stories, and writing Acceptance Criteria
Proven track record for building, launching, and maintaining high-scale, successful products.
Strong stakeholder management and experience in influencing and aligning cross-functional partners
Excellent written and verbal communication skills.
Entrepreneurial spirit – self-driven and curious with a passion for solving problems.
Strategic thinker with excellent attention to detail and highly organized.
Ability to dive deep while also keeping perspective on the big picture goals.
An appreciation for quickly delivering impact, with the understanding that speed is important but building the right foundation and delivering with quality is equally important.
A passion for simple design and exceptional user experiences.
Bachelor’s Degree in business, information technology, computer science, engineering or related field, or equivalent work experience. MBA a plus.

Bonus Points:

Business acumen and product knowledge inside the hospitality ecosystem, specifically in eCommerce and/or vacation or hotel property management systems integrations is a plus
Experience with payments – payment gateways, consolidation platforms, subscriptions, etc.
Familiarity with multivariate testing techniques and platforms

Benefits:

4 weeks of PTO to start and increases with seniority
8 paid holidays
6 days of sick time
Paid parental leave for both primary and secondary parents
Medical, dental, and vision insurance
Life insurance
401k plan with a 5% match
Annual all-company ski day
National Park Pass for the entirety of your employment
Annual Wellness Stipend
Flexible work environment – work from home or the office!

Compensation: $150,000.00-$180,000.00

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate salary range is listed above. The actual offer will be determined by various factors including experience, skills, and internal equity among our team.

Aspenware provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training