HR Generalist

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 2,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

Job Overview

We are seeking a dynamic and passionate HR Generalist who is customer service driven, detail-oriented and motivated. You will provide guidance and support to managers and employees at various Client locations. You will support them throughout their employment lifecycle from onboarding to navigating through the day-to-day issues and inquiries to offboarding and processing exits. You will be responsible for all HR activities and ensure compliance of relevant policies and procedures. This role is temporary and will be remote but located near a client location. You will have the ability to travel to site locations if needed.

How You Will Make An Impact

• Main point of contact for Team Leads and hourly, part-time employees on general HR-related inquiries by using excellent customer service skills
• Provides guidance to management on employee relations issues and terminations including identifying potential risks
• Works closely with Team Leads on assessing performance and everyday issues
• Attends, participates and leads employee disciplinary meetings, terminations, and investigations
• Maintains compliance with federal, state, and local employment laws and regulations
• Maintains confidentiality related to employee information (employment, performance, conduct, etc.)
• Partners and collaborates with Corporate HR team members to resolve complex issues
• Partners with Leads on onboarding new hires
• Conducts new employee orientation
• Offboards employees (processing terminations and resignations, conducting exit interviews, etc.)
• Liaise with other departments or functions (payroll, HR Ops, benefits etc.) as needed
• Supports other HR functions as needed
• Manages the exit process for all employees
• Performs other duties as assigned.

What You Will Need To Succeed

• Bachelor's degree in Human Resources, Business Administration, or related field required
• Minimum of three years' experience as a Human Resources Generalist preferred.
• Excellent verbal and written communication skills
• Excellent customer service, interpersonal and conflict resolution skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to prioritize tasks
• Ability to act with integrity, professionalism, and confidentiality
• Thorough knowledge of employment-related laws and regulations
• Proficient in Microsoft Office or related software

Preferred Qualifications

• Experience working for company with Client base is a plus
• California employment law expertise/knowledge is a plus

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.

*Job description is subject to change.