Landscape Estimator

Classification:  Full-time

Company:  River City Lawnscape, Inc.

Location:  W8123 Old CTH NA, Holmen, WI

Reports To:  Director of Sales

COMPANY OVERVIEW

River City Lawnscape Inc., established in 1983, is an award winning landscape design/build and full service landscape management company in La Crosse, WI and Rochester, MN. The range of services we offer includes landscaping, irrigation, mowing, lawn fertilization, landscape maintenance, outdoor and holiday lighting and snow removal. River City Lawnscape Inc. is dedicated to providing quality, year-round service for those who desire the best for their property and is committed to building trust with our customers and in the community. Our passion is to provide opportunities while leading the way.

POSITION SUMMARY

The Landscape Estimator is responsible for bringing a consistent flow of profitable design/build business to the company. Position develops landscape estimates as well as irrigation and lighting systems based upon customer desires in order to meet and exceed sales goals. Monitors installation and customer’s perception and attitudes towards the services provided. Identifies and communicates to production any specific customer preferences or requests for service and immediately works to provide solutions to any customer complaints. This is a full time, salaried position.

PRIMARY RESPONSIBILITIES & SKILLS

• Prospect for new business, developing relationships with builders, developers, property managers and others. Plan and maintain adequate cold and warm calls/leads to cover market
• Conduct interviews to gather customer requirements and project preferences
• Conduct site inspections and assessments. Prepare and present proposals in complete and professional manner, according to company standards
• Draft concepts that align with customer needs and budget
• Ensure all estimates are prepared and approved as needed prior to presenting to customer
• Prepare and present approved proposals in a complete and professional manner
• Maintain records and track all proposals in progress and make timely follow-ups to maximize sales opportunities.  Aggressively pursue all proposals in progress
• Effective communication with project managers to ensure customer satisfaction
• Anticipate customer needs with positive solutions in a timely manner, assists in the sales of change orders and extra contracted work
• Conduct customer walk-throughs and collect payments if necessary
• Awareness of billing and collection status on all projects/customers.  Advise on credits or collections and work with production and/or customer to get any collection issues resolved for work sold
• Develop repeat and/or referral business from customers
• Assist with overall sales and marketing initiatives for Company
• Respond to all inquiries and requests for bid in a timely manner
• Proficient in or able to learn industry specific CRM, scheduling and estimating software
• Duties, responsibilities and activities subject to change at any time with or without notice to accommodate seasonal and peak business demands

EDUCATION & REQUIREMENTS

• 3-5 years experience in landscape installation preferred
• Knowledge of or ability to learn computer applications and industry specific customer relationship management (CRM) software
• Possess a valid driver’s license and must be insurable on company’s insurance policy
• Pass pre-employment and ongoing random drug tests

WORKING CONDITIONS & PHYSICAL DEMANDS

• Must maintain regular and reliable attendance at a level acceptable to the company  

• Exposed to exterior elements (i.e. pollen, chemicals, cold and heat, etc.)
• Requires periods of activity; walking, standing, kneeling, bending and lifting
• Position requires extended work hours and flexibility in scheduling, included evenings and weekend hours as needed

COMPENSATION & BENEFITS

• Salary of $45k-$55k, based on experience

• Opportunity for wage increase after 60 days
• Recognition programs
• Opportunities for advancement
• Benefits including health, dental, vision, life and accident insurance, and PTO, Simple IRA after 1 year
• Company issued uniforms

EXPECTATIONS (Our Core Values)

• Be passionate
• Exceed expectations
• Find a way
• Be unselfish

River City Lawnscape, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits and training. Updated Jan. 2022