Audio Visual Specialist

Bright Light Digital LLC (BLD) is a Honolulu, Hawaii-based full-service AV and technology company that provides digital signage solutions; audio visual systems design, integration and installation; and information technology support and consulting services. We offer our clients a full spectrum of services, from audio visual strategy and consulting; hardware procurement, fabrication and installation; graphic design and layout; copywriting and messaging; digital signage deployment; and training and technical support. Our firm was featured as one of 25 recipients of the 2022 Pacific Business News Inno Fire Awards.

Position Summary: The Audio-Visual Specialist will install, maintain, and troubleshoot audio-visual (AV) systems; program and deploy control systems for conference rooms and other AV installations; install and manage digital signage systems; and provide general Information Technology (IT) support services for the firm’s existing clients.

Reports To: President/Owner

Duties/Responsibilities:

• Installs and maintains peripheral devices including digital signage media players, computers, large format LCD displays, AV and other equipment.
• Applies knowledge of audio-visual and information technology skills to solve problems.
• Communicates with end users to understand and troubleshoot problems.
• Conducts periodic diagnostics and testing to ensure optimal function and minimal downtime.
• Provide status updates to affected staff and stakeholders.
• Manages assigned projects to ensure adherence to budget, schedule, and scope of project.
• Performs other duties as assigned.

Required Skills/Abilities:

• Installing AV hardware such as displays, speakers, media players, control equipment.
• Good with a hammer and power tools (drill, driver, etc.)
• Organized with attention to detail and efficient time management.
• Excellent interpersonal and customer service skills.
• Strong analytical, logical thinking, and troubleshooting skills.
• Ability to perform minor repairs to equipment.
• Ability to explain technical issues to technical and nontechnical employees and customers.

Education and Experience:

• At least 2 years of related audio-visual installation services experience required.
• Experience with Microsoft Office Suite and Google Workspace highly preferred.
• Windows, iOS, and Android device experience preferred.
• Associate or bachelor’s degree in Audio-Visual Technology, Computer Science, or related field (or equivalent experience) desired.

Mental, Physical and Communication Requirements:

• Must be able to lift up to 50+ pounds at times.
• Drivers license required and access to a vehicle during regular work hours.
• Requires ongoing, regular communication with clients.
• May be required to work on-call, weekend, or long hours.

Work Hours: Full-time; flexible hours; may require occasional Saturdays, Sundays, and holidays).

Salary Range: Commensurate based on experience.

Benefits: 100% paid medical (single coverage), flexible schedule/remote work options, PTO, cellular phone stipend, vehicle stipend, paid development and training, and other company benefits provided.