Network Administrator (IT Network & Telecommunications - Journey)

Salary : $79,296.00 - $106,644.00 Annually

Location : Thurston County - Olympia, WA

Job Type: Full Time - Permanent

Remote Employment: Flexible/Hybrid

Job Number: 2023-3057-15913

Department: Liquor and Cannabis Board

Division: Information Technology Services

Opening Date: 12/27/2023

Closing Date: Continuous

Description

WSLCB Vision
Safe communities for Washington State

Mission
Promote public safety and trust through fair administration and enforcement of liquor, tobacco, cannabis and vapor laws

This recruitment is open until filled. First review of applications will be January 03, 2024, please submit an application on or before January 02, 2024. The hiring authority reserves the right and may exercise the option to make a hiring decision at any time. We encourage all to apply as early as possible.

This position is currently eligible to telework. This position will be required to work in the office at least 1 day per week. This may change based on business needs. There will be some travel required within the State of Washington.

** Please Note: The incumbent must live within 45 miles of the assigned duty station at the Washington State Liquor and Cannabis Board Headquarters (HQ) building in Olympia due to the need to respond to emerging issues both in the HQ Building and at the State Data Center. **

Who we are

The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance.

We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business-initiated process improvement.

Our commitment to DEIB

The WSLCB strives to promote Diversity, Equity, Inclusion, and Belonging (DEIB)in all aspects of our work. This includes a commitment to our workforce and external stakeholders.

It is our mission to build, educate, and inspire an inclusive environment that recognizes, respects, and celebrates diversity in the workplace and in the community we serve. We are committed to maintaining a thriving culture where employees and those we serve feel safe and accepted regardless of education, background, or beliefs. As a WSLCB team member, you will have opportunity to join statewide business resource groups (BRGs) such as, Rainbow Alliance and Inclusion Network, Veteran Employee Resource Group, Latino Leadership Network, Blacks United in Leadership and Diversity, Disability Inclusion Network, Washington Immigrant Network and Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network.

Your opportunity at a glance

The WSLCB Information Technology Services Division is announcing an exciting opportunity for Network Administrator (IT Network & Telecommunications - Journey) atOlympia, WA. This position reports to the Infrastructure Supervisor in the WSLCB's Information Technology Services Division (ITSD).

This position is part of the Infrastructure Unit within the Operations Section of the Information Technology Services Division of the Washington State Liquor and Cannabis Board (WSLCB).

In this role, you will serve as the LCB network, cloud infrastructure, Active Directory and Exchange administrator, working primarily to serve as the Infrastructure Network and Security administrator. This includes, WAN/LAN network design and administration, network security, Exchange account administration and Active Directory administration. You will also perform installation, maintenance, quality assurance, troubleshooting, problem resolution, and add/remove/update user account information. You will also be required to find security gaps by performing routine audits of hardware and software entities on the network and closing those gaps.

If you have an interest in a Network Administrator position, we encourage you to apply to be a part of the WLSCB team!

WSLCB provides a modern work environment and excellent benefits including:

• A comprehensive (including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.)
• Paid
• (enrollment in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees)
• Tuition reimbursement (courses taken with prior approval in order to further employee's career development with the WSLCB)
• Training and career development programs (including online courses and LinkedIn Learning)
• A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible)
• - confidential program created to promote the health, safety and well-being of public service employees
• Generous wellness program (we offer reimbursements for certain fitness related activities)
• Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia)
• Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work.
• Free parking

Duties

Some of the duties you will perform are:

• Serve as the network administrator, resolving medium complexity problems and escalating complex problems to the Infrastructure Lead.
• Support and act as a resource for the LCB network architecture, including network hardware, software, and configurations.
• Install, configure, test, maintain, monitor, and troubleshoot server hardware, software, networked peripheral devices, cabling, and networking hardware and software products.
• Administer and support the Active Directory environment including activities such as maintenance and troubleshooting.
• Maintain all network hardware, software and configurations, including firewalls, routers, switches, and Site to Site VPN.
• Monitor and test network performance; proactively develop and communicate network performance statistics and reports.
• Perform on-site analysis, diagnosis, and resolution of simple to medium complexity network problems identified by end users and recommend and implement corrective hardware and software solutions.
• Recommend, schedule, and perform network improvements, upgrades, and repairs.
• Research, draft, manage and adhere to policies and procedures for logging, reporting, and statistically monitoring network data.
• Perform network system backups and recovery.
• Work independently, with the Infrastructure Team, and/or with vendors to create optimal network design topologies and configurations; document and maintain up to date versions of approved network diagrams.
• Perform routine audits of hardware and software entities on the network to identify security vulnerabilities.
• Analyze network monitoring, security, and vulnerability reports, developing mitigation strategies for vulnerabilities identified in assigned functional areas; proactively report on status of mitigations.

• Administration Provide Active Directory and Exchange
• Work independently, with the Infrastructure Team, and/or with vendors to create optimal designs for cloud services architecture.
• Manage and maintain AWS Virtual Private Cloud (VPC).

Qualifications

Required Qualifications:

Experience for required qualifications can be gained through various combinations of formal professional employment and educational experience. See below for how you may qualify.

Option 1:

Six (6) years of recent professional experience in maintenance of network and telecommunication environments, in Cisco suite of products and working knowledge of routing protocols and services required to support networking infrastructure. Experience includes but not limited to, analyzing, designing, implementing, troubleshooting, and maintaining wired and wireless networking infrastructures.

Option 2:

An Associate's degree in Computer Science, IT or closely related field; OR completion of two (2) year accredited vocational training program in IT or related program.

AND

Four (4) years of recent professional experience as listed above.

Option 3:

A Bachelor's degree or higher in Computer Science, IT or closely related field.

AND

Two (2) years of recent professional experience as listed above.

Preferred/Desired Qualifications:

• Knowledge of network security and securing local / wide area networks at the perimeter with client compliance validation, dynamic VLAN assignment with mitigation strategies with RADIUS / LDAP integration.
• Knowledge administering Cisco equipment, this experience can run concurrently with other required qualifications and experience.
• Knowledge of network tools, cable testers, and methods to recognize and identify network and security issues.
• Knowledge and proven demonstrated experience installing, maintaining, monitoring, and supporting hardware (servers/systems), and software applications.
• Experience in the implementation of network and security software solutions; demonstrated knowledge of administering and maintaining network, server and PC operating systems for premium performance.
• Knowledge and proven demonstrated experience managing and maintaining AWS Virtual Private Cloud (VPC).
• Knowledge and proven demonstrated experience managing and maintaining AWS EC2 instances.

Supplemental Information

HOW TO APPLY

PLEASE READ THE FOLLOWING INFORMATION CAREFULLY TO ENSURE YOU HAVE SUBMITTED THE REQUIRED MATERIALS TO BE CONSIDERED.

IMPORTANT: To be considered for this position, you MUST include the following, failure to do so will result in your application being disqualified:

1. Completed online application.
2. Current Resume.
3. Letter of Interest describing how you meet the specific qualifications for the position.
4. Three professional references to include a current or recent supervisor with email addresses and phone numbers.
5. Attach your unofficial transcripts if you meet the qualifications based on IT/Computer Science or related degree.

**A resume will not substitute for completing the "work experience" section of the application.

The information provided in your application and supplemental questionnaire must support your selected answers in the supplemental questions. Responses not supported in your application will disqualify you for consideration of employment from this recruitment.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Other
Applicants for employment with the Washington State Liquor and Cannabis Board should also be aware of RCW 66.08.080, which states in part: "No employee of the board shall have any interest, directly or indirectly, in the manufacture of liquor sold under this title, or derive any profit or remuneration from the sale of liquor, other than the salary or wages payable to him in respect of his office or position, and shall receive no gratuity from any person in connection with such business.

RCW 69.50.351, no member of the state liquor and cannabis board and no employee of the state liquor and cannabis board shall have any interest, directly or indirectly, in the producing, processing, or sale of cannabis, useable cannabis, or cannabis-infused products, or derive any profit or remuneration from the sale of cannabis, useable cannabis, or cannabis-infused products other than the salary or wages payable to him or her in respect of his or her office or position, and shall receive no gratuity from any person in connection with the business.

The Washington State Liquor and Cannabis Board is an equal opportunity employer and encourages applications from job seekers with diverse backgrounds. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment.

All qualified applicants will receive consideration for employment without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability. You are welcome to include your name and gender pronouns in your application, to ensure we address you appropriately throughout the application process.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email or call (360) 664.1720. For TTY service, please call the at 7-1-1 or 1-800-833-6384.

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ...