Medical Assistant

 Medical Assistant Job Description

Medical assistants provide a variety of technical, clerical, receptionist, and patient care services under the supervision medical practitioners and managers. Medical assistants support practitioners and other members of health care team in a variety of clinical and administrative tasks. Medical assistants are essential to delivering high-quality patient care.

Required Qualifications

• High School diploma or equivalent,
• Current BLS certification at hire

• Intermediate computer proficiency
• Ability to successfully serve a variety of diverse customers in difficult situations
• Ability to provide service excellence, kindness, and compassion to all customers, including patients and other Derm Health team members
• Skill in developing and maintaining professional relationships
• Ability to prioritize work demands
• Ability to interpret and follow policies, procedures, and protocols
• Basic applied math skills, including calculations and conversions

• Proven record of reliable attendance, punctuality, and successful performance with past and present employers

 Preferred Qualifications

• Completion of an accredited medical assistant or service training program
• Associates Degree or higher
• At least one year of work experience in a medical office setting, including high volume direct patient contact in both front and back office
• Experience working with an electronic medical record system
• A bilingual fluency (Candidate must pass a language proficiency examination provided by Derm Health prior to utilizing additional language skills in patient care encounters)
• Formal customer service training, conflict management training, and/or communication training
• Clinical experience within the past 6 to 9 months

Medical Assistant Job Duties

·       Preparing Patients for Examinations and Procedures

·       Taking Medical Histories

·       Assisting the Physician During Examinations and Procedures

·       Explaining Medical Procedures to Patients

·       Taking and Responding to Patient Messages

·       Coordinating Patient Prescriptions with Pharmacies

·       Collecting Laboratory Specimens

·       Sterilizing Medical Instruments

·       Cleaning the Clinic Office Space

·       Submitting Medical Claim Forms

·       Maintaining Patient Medical Records

·       Updating Patient Files

·       Scheduling Medical Appointments

·       Stocking and Ordering Supplies

·       Assisting with Front Desk Duties

·       Coordinating with Insurance Companies

·       Coordinating with Referring Medical Offices / Pathology Labs

·       Writing Job Related Policies and Protocols

·       Training other Employees in all aspects of job, as directed by Derm Health