Job Summary: The Community Services Officer will play a vital role in fostering positive relationships between the organization and the community it serves. This position involves collaborating with community members, local organizations, and government agencies to address community needs and enhance overall well-being. The Community Services Officer will act as a liaison, advocate, and resource for both the organization and the community, working towards creating a more cohesive and engaged community.

• Establish and maintain positive relationships with community members, local businesses, government agencies, and non-profit organizations
• Act as a representative of the organization, participating in community events and activities to promote its mission and values
• Conduct surveys and engage in dialogue with community members to identify their needs, concerns, and priorities
• Analyze data and feedback to develop targeted community service programs and initiatives that address identified needs
• Collaborate with internal teams to develop community service programs and projects that align with the organization's goals and values
• Coordinate logistics, resources, and volunteers for community events, workshops, and programs
• Advocate for the rights and needs of community members, ensuring they have access to necessary services and resources
• Provide guidance and support to community members in navigating social services, healthcare, education, and other relevant systems
• Organize and facilitate educational workshops, seminars, and outreach programs to raise awareness about various community issues and available resources
• Develop informative materials and campaigns to disseminate relevant information to the community
• Mediate conflicts within the community and work towards resolution through dialogue, compromise, and understanding
• Collaborate with relevant stakeholders to address community disputes and ensure a peaceful coexistence

• Bachelor's degree in social work, community development, sociology, or a related field. A master's degree is a plus
• Previous experience in community engagement, social work, or a related field preferred
• Strong interpersonal and communication skills, with the ability to relate effectively to individuals from diverse backgrounds
• Knowledge of community resources, social services, and government programs is essential
• Understanding of conflict resolution techniques and mediation skills
• Ability to organize events, manage multiple tasks simultaneously, and work independently or as part of a team
• Proficient in using Microsoft Office and other relevant software for data analysis and report creation
• Commitment to upholding ethical standards and maintaining confidentiality when dealing with sensitive community issues