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Mars Jobs Information

What is it like to work at Mars?

Mars is a global manufacturer of confectionery, food, and pet care products that operates with a culture of innovation and collaboration, prioritizing the well-being of its employees and the communities it serves.

The company's structure is divided into several business segments, including Wrigley, Mars Chocolate, Mars Petcare, and Mars Food, each with its own unique products and operations. Mars' work environment is characterized by a mix of traditional and modern facilities, with a focus on sustainability and employee safety.

Working at Mars may appeal to candidates who value a dynamic and inclusive work environment, opportunities for professional growth and development, and the chance to contribute to a global organization with a long history of innovation and community engagement.

What makes Mars an attractive place to work?

Mars, a leading global manufacturer of confectionery, food, and pet care products, is a well-established and respected company with a long history of innovation and commitment to quality. The company's workplace culture values collaboration, diversity, and employee development, offering opportunities for growth and professional advancement through various training programs and mentorship initiatives. Joining Mars can provide individuals with a chance to contribute to the company's mission of making a positive difference in people's lives and to be part of a global team that is shaping the future of the food and pet care industries.

Do workers at Mars Inc. get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Mars Inc. pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and June 2026.

At Mars Inc., are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Mars Inc. affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Mars Inc.?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 54% of people with changing schedules find out their shifts one week or less ahead of time.
  • 31% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at Mars Inc. worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Mars Inc. workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
61% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Mars Inc. workers to change shifts?

Some people find it hard to change shifts.
63% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Mars Inc.?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Mars Inc. managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Mars Inc. spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Mars Inc.?

Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Mars Inc. good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2025.

Do people at Mars Inc. feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Mars Inc. get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Mars Inc.?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Mars Inc. enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and August 2025.

Do people at Mars Inc. recommend working with their team?

Only some people recommend working with their team.
38% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Mars Inc.?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Mars Inc.?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Mars Inc.’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Mars Inc. is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and June 2026.

What are the most popular job types at Mars?

    What are the most popular jobs at Mars?

    What are the most popular categories at Mars?

    Infographic showing various Veterinary job openings at Mars in the United States as of September 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.

    Lead Service Now and System Engineer-Mars Veterinary Health

    Vancouver, WA • On-site

    Mars Veterinary Health
    Veterinary Services • 10K+ employees
    Learn more about Mars Veterinary Healthexternal

    $119K - $186K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 26 days ago

    Key responsibilities

    • Define and own the technical architecture of the ServiceNow platform, ensuring scalability, performance, security, and maintainability.

    • Lead and manage external ServiceNow engineering resources, including configuration, architecture, and automation functions, ensuring high-quality delivery.

    • Design and oversee complex solutions, including integrations, automation workflows, and cross-system orchestration.

    Mars Veterinary Health rating

    6.3

    Company rating: 6.3 out of 10

    Based on 18 frontline employees who took The Breakroom Quiz

    Job description

    JOB TITLE:
    Lead Service Now and System Engineer-Mars Veterinary Health
    LOCATION & SCHEDULE:
    Support Office - Vancouver, Full time
    COMPENSATION:
    $119,658.00 - $186,965.63
    As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose - A BETTER WORLD FOR PETS - starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.
    Why This Role Matters:
    The Lead ServiceNow and System Engineer is responsible for the overall technical architecture, design, and engineering governance of the ServiceNow platform across Mars Veterinary Health (MVH), ensuring scalability, performance, security, and alignment with enterprise standards.
    This role acts as the technical owner of the platform, leading the design and implementation of solutions while ensuring consistency and quality across all developments. The position is responsible for managing and guiding external engineering resources, including configuration, architecture, and automation functions, ensuring clear separation of responsibilities and adherence to best practices.
    Additionally, this role collaborates with technical architecture teams, product teams for IT platforms, application development teams, and third-party providers to ensure alignment with enterprise architecture and delivery standards.
    • Define and own the technical architecture of the ServiceNow platform, ensuring scalability, performance, security, and maintainability.

    • Establish and enforce engineering standards, development guidelines, and best practices across all ServiceNow implementations.

    • Lead and manage external ServiceNow engineering resources, including Configuration Engineers, Solution Architects, and Automation & Integration Engineers, ensuring clear role separation and high-quality delivery.

    • Provide technical oversight, code review, and solution validation to ensure consistency and avoid platform fragmentation.

    • Partner closely with the ServiceNow Demand & Delivery Manager to translate prioritized business and IT requirements into scalable technical solutions.

    • Collaborate with ITSM Process leadership to ensure alignment between process design and platform implementation.

    • Design and oversee complex solutions, including integrations, automation workflows, and cross-system orchestration.

    • Ensure effective use of ServiceNow capabilities, including workflows, APIs, orchestration, and automation features.

    • Drive adoption of automation, AI-driven capabilities, chatbot solutions, and self-service models to improve efficiency and reduce manual work.

    • Ensure platform capabilities support enterprise goals related to automation and operational scalability.

    • Collaborate with technical architecture teams, product teams for IT platforms, application development teams, and third-party providers to ensure alignment with enterprise architecture and integration standards.

    • Support multiple business functions including IT, People & Organization (P&O), Finance (S&F), and Commercial teams, ensuring standardized and scalable solutions across a shared ServiceNow instance.

    • Ensure platform stability, performance, and reliability, proactively identifying and addressing risks and technical debt.

    • Drive continuous improvement of the platform, including optimization of workflows, configurations, and integrations.

    • Provide technical leadership and mentorship, promoting a culture of engineering excellence and accountability.

    • Other job duties as assigned.

    You Will:
    Operating in a highly cross-functional environment, this role partners closely with ITSM Process, Service Desk, Field Support, Infrastructure, Applications, Cybersecurity, PACS & Imaging, and other IT teams, as well as People & Organization (P&O), Finance (S&F), Commercial functions, Mars Global Services, and Strategy & Governance leadership to ensure the platform supports enterprise-wide needs.
    Your Experience Should Include:
    • Bachelor's degree in Information Technology, Computer Science, or a related field; Master's degree preferred.

    • ServiceNow Certified Application Developer (CAD) certification is highly preferred.

    • ServiceNow Certified Implementation Specialist (CIS) certification in ITSM or other relevant ServiceNow product areas is highly preferred.

    • ITIL 4 Managing Professional (MP), Strategic Leader (SL), or equivalent advanced IT Service Management certification is highly desirable.

    • ServiceNow Certified Technical Architect (CTA) certification is considered a significant asset.

    • Certifications in cloud platforms (e.g., Microsoft Azure, AWS), enterprise architecture, Agile delivery, or automation technologies are highly desirable.

    • Experience in healthcare, veterinary, or similarly complex operational environments preferred.

    • Eight+ years of experience in ServiceNow development, engineering, or platform management.

    • Five+ years of experience designing and implementing complex ServiceNow solutions in enterprise environments.

    • Experience working in highly matrixed organizations with multiple business functions.

    • Demonstrated knowledge of ServiceNow development best practices, platform architecture, and application lifecycle management.

    • Experience leveraging ServiceNow advanced capabilities, including workflow automation, integrations, virtual agents, AI-powered solutions, and platform extensibility.

    • Experience defining ServiceNow platform roadmaps, governance frameworks, technical standards, and architectural principles in large-scale enterprise environments.

    • Experience collaborating with ServiceNow Architects, Process Owners, and business stakeholders to prioritize platform enhancements and align technology investments with strategic objectives.

    • Experience leading technical teams, vendors, or managed service providers responsible for ServiceNow development, administration, and platform support.

    • Experience with cloud technologies, API-based integrations, enterprise systems architecture, and modern automation frameworks is strongly preferred.

    • Experience driving platform adoption, continuous improvement initiatives, and operational excellence through effective ITSM and ServiceNow practices is strongly preferred.

    • Strong expertise in ServiceNow platform architecture, development, and integration capabilities.

    • Strong understanding of IT Service Management (ITIL) processes and their implementation within ServiceNow.

    • Strong experience with integrations, APIs, and automation frameworks.

    • Strong ability to define and enforce technical standards and governance models.

    • Strong analytical and problem-solving skills with the ability to design scalable solutions.

    • Strong stakeholder management and communication skills, including the ability to work across multiple teams and business functions.

    • Strong collaboration skills with the ability to influence without direct authority.

    • Experience working with automation, AI, and chatbot solutions within or integrated with ServiceNow.

    • Customer-focused mindset with a commitment to delivering high-quality, scalable platform solutions.

    • Experience leading or managing external vendors or engineering teams is strongly preferred.

    • Experience working in global or multi-region environments is strongly preferred.

    • Experience in healthcare, veterinary, or similarly complex operational environments is a plus.

    Salary range: $119,658-186,966
    Compensation is determined based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, location, and market competitiveness.
    Does this sound like you? Want to join an organization that values Quality, Efficiency, Responsibility, Mutuality, and Freedom? Apply today to be considered and join us to advance our mission to create A BETTER WORLD FOR PETS.
    What We Offer You:
    • Competitive salary with paid time off & holidays so you can spend time with the people you love.
    • Medical, dental, and vision insurance for you and your loved ones.
    • Fertility and family-building assistance.
    • Paid Parental leave.
    • Practice Paid Basic Life Insurance.
    • Practice Paid Short- and Long-Term Disability.
    • Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.
    • Commuter Benefits.
    • Legal Plan.
    • Health Savings Account & Flexible Spending Account.
    • Mental health support and resources.
    • Paid Volunteering.
    • Optimum Wellness Plans® for up to three pets.
    • Continuing Education allowance & MED hours for eligible positions.
    • Student Debt Relief (for full-time DVMs).
    • A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.

    Special Working Considerations:
    • Ability to work at a computer for long periods of time.
    • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
    • Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
    • The noise level in the work environment is normally moderate.
    • Environment where pets are present.

    WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
    Mars Veterinary Health (MVH)® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.

    What Mars Veterinary Health employees say

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