JLL
JLL

115 Jll Customer Service Support Representative Jobs Hiring Near You

Customer Service Support

Oberlin, OH · On-site

$16 - $20.50/hr

This role supports the Customer Service Representatives to ensure the successful completion of the order process for a specific group of customers. The Customer Service Support role will also help ...

Customer Service Support

Coatesville, PA · On-site

$16.75 - $21.25/hr

Job Summary The Customer Service Representative supports the customer service functions of a wide variety of administrative tasks including answering phones, processing vendor and customer ...

Customer Service Support Reports To: Customer Service Supervisor Position Summary: We are seeking a ... Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities.

Be Seen First

As an Customer Service Support, you will be an integral part of our team, responsible for ... Interact and work with customers and sales representatives on quote follow-up, order changes ...

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Showing results 61-80

JLL Jobs Information

Do workers at JLL get paid breaks?

Sometimes. Only some people get paid breaks.
47% of people say they don’t get paid breaks.
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.

Does JLL pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 123 people who took the Breakroom Quiz between July 2025 and July 2026.

At JLL, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
80% of people say they have to use vacation days when they’re out sick.
Based on data from 133 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from JLL affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 125 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at JLL?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 130 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 47% of people with changing schedules find out their shifts one week or less ahead of time.
  • 23% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 28% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 47 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at JLL worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 54 people who took the Breakroom Quiz between July 2025 and July 2026.

Do JLL workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for JLL workers to change shifts?

Some people find it hard to change shifts.
37% of people report that it’s hard to change shifts if they need to.
Based on data from 87 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at JLL?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 114 people who took the Breakroom Quiz between July 2025 and July 2026.

Do JLL managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 54 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at JLL spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at JLL?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 119 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a JLL job good for students?

Most students say this is a good place to work if you’re studying.
73% of students report this is a good place to work if you’re studying.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.

Is working at JLL good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
84% of people who care for a child or other relative report this is a good place to work.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at JLL feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 114 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at JLL get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 111 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at JLL?

Some people feel stressed out here.
51% of people say they often feel stressed out at work.
Based on data from 120 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at JLL enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 111 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at JLL recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 130 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at JLL?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 120 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at JLL?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 121 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think JLL’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 112 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how JLL is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 121 people who took the Breakroom Quiz between July 2025 and July 2026.
Infographic showing various Customer Service Support Representative job openings at Jll in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Customer Service & Support Representative - Building Products

Alside

Madison Heights, MI • On-site

$14.75 - $20/hr

Other

Posted 11 days ago


Alside rating

8.3

Company rating: 8.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

76th of 412 rated retail wholesalers


Job description

Who We Are
Join the Alside team at Associated Materials, LLC, and be AMazing with us!
At Alside, we combine our rich history in exterior building products since 1947 with an unwavering commitment to continuous improvement and the customer experience. We are uniquely positioned to expand our product offerings, strengthen our supplier network, and deliver even greater value to the market.
As a leading distributor of windows, vinyl siding, and cladding products and the primary distributor of Associated Materials Innovations, you'll have the opportunity to contribute ideas in a welcoming and supportive work environment driven by safety and our core values. Join the Alside team where you can be AMazing as we shape our future together.
At Alside, we empower our team members to make an impact. Your ideas and expertise aren't just encouraged--they're valued. Join us and be part of a dynamic, growth-driven organization where your contributions help shape the future of the building products industry.
Summary:
The Service & Support Representative is responsible for delivering a high level of customer service while supporting customer engagement and overall business objectives. This role serves as a primary point of contact for customers by managing orders, resolving issues, and providing product guidance.
In addition, the position supports customer outreach initiatives, including outbound sales calls to pool accounts (inactive or unassigned accounts designated for new business development) to generate revenue and expand the Supply Center's customer base.
Key Responsibilities & Expectations
  • Deliver a consistent, high-quality customer service experience
  • Respond to customer needs accurately, thoroughly, and in a timely manner
  • Develop and maintain a working knowledge of products, services, and delivery capabilities
  • Accurately enter customer orders and ensure proper documentation
  • Field and resolve customer questions, concerns, and issues professionally
  • Support customer engagement initiatives through outbound pool calls to accounts, as needed
  • Utilize consultative communication to identify customer needs and recommend appropriate products or solutions when applicable
  • Establish, develop, and maintain positive customer relationships
  • Operate in a safe manner and comply with all company safety policies and procedures
  • Support Supply Center goals related to customer service, safety, and operational excellence
  • Follow all company policies and procedures
  • Perform additional duties as assigned by the Branch Manager in support of overall business objectives, including outbound pool account sales calls to generate new business for the Supply Center.
Skill Requirements
  • Strong customer service and interpersonal skills
  • Ability to multi-task and prioritize in a fast-paced environment
  • Organized and detail-oriented with effective time management skills
  • Professional, composed, and service-oriented under pressure
  • Clear written, verbal, and listening communication skills
  • Comfortable engaging customers by phone
  • Self-motivated with a positive attitude
  • Ability to learn and adapt to new technology and systems
Education & Experience
  • High School diploma, GED required
  • College degree preferred
  • 2--5 years of experience in a retail, wholesale, or customer-facing environment with demonstrated success working with customers
  • Preferred experience with a CRM, preferably Salesforce
  • Experience with Microsoft Excel, Office, and Outlook
  • General knowledge of the building materials industry preferred, but not required

About Us
When you join Alside, you are part of a leading exterior building products distribution business serving residential and commercial remodeling and new construction markets. We strive to provide high-quality windows, siding, metals, and other essential building products to contractors, remodelers, builders, and architects. Headquartered in Atlanta, Georgia, Alside operates more than 100 supply centers across the U.S. and is owned by Associated Materials, LLC.
Associated Materials, LLC, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, ancestry, age, disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. We also make reasonable accommodations for disabled employees and applicants, as required by law.
Additional Information
The actual wage offered to the successful candidate will be based on multiple factors, including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay parity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Click to learn more about benefits.
The pay range for this position is $26-$27 an hour.
Strong consideration given to bilingual candidates!

What Alside employees say

Pay

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About Alside

Sourced by ZipRecruiter

Industry

Construction materials wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Cuyahoga Falls, OH, US

Year founded

1947