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60 Datadog Technical Support Engineer Jobs Hiring Near You

Datadog

Distinguished Architect, AI

New York, NY · On-site

$330K - $484K/yr

Datadog is expanding the Technical Solutions (TS) organization by seeking a customer-focused ... Collaborate with Product Solutions Architecture (PSA), Sales, Sales Engineering and Marketing in ...

Datadog

Staff Application Security Engineer

Boston, NY · On-site

$55.50 - $74.25/hr

As a Staff Application Security Engineer at Datadog, you'll set technical direction for how we ... support our threat detection team with meaningful, actionable security signals. * Lead threat ...

Datadog

Commercial Sales Engineer (AMER - West)

Denver, CO · On-site

$92K - $134K/yr

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting ...

Datadog

Commercial Sales Engineer - Boston

Boston, MA · Hybrid

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting ...

Datadog

Senior Sales Engineer - New York

New York, NY · Hybrid

You'll lead complex technical evaluations, align solutions to business outcomes, and help shape ... Willingness to travel as needed to support customer engagements Datadog values people from all ...

Datadog

Staff AI Engineer - Cloud FinOps

New York, NY · Hybrid

As a Staff Software Engineer on Datadog's Cloud FinOps team, you will help shape how the company ... Proven ability to lead large cross-organizational technical initiatives and influence senior ...

Datadog

Manager I, Technical Account Management

Denver, CO · On-site

$146K - $213K/yr

We are Datadog's in-house technical leaders. The Technical Account Management team drives Datadog ... Partner closely with Sales, Customer Success, Presales, Product Management, Support, and Marketing ...

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Datadog Jobs Information

What is it like to work at Datadog?

Datadog is a fast-paced and collaborative company that prioritizes innovation and customer satisfaction, fostering a culture of experimentation and continuous improvement.

The company's engineering teams are organized around product areas, allowing for a high degree of autonomy and flexibility in project work, while also promoting cross-functional collaboration and knowledge sharing. Datadog's offices are designed to be open and welcoming, with amenities such as game rooms, fitness centers, and on-site cafes.

Working at Datadog may appeal to candidates who value a dynamic and entrepreneurial work environment, with opportunities to contribute to the development of cutting-edge monitoring and analytics tools that help organizations improve their digital infrastructure and services.

What makes Datadog an attractive place to work?

Datadog is a leading cloud monitoring and analytics platform that has established itself as a key player in the rapidly growing DevOps and cloud computing industries. The company offers a dynamic and collaborative work environment that fosters innovation, creativity, and open communication among its employees, with a focus on teamwork, diversity, and work-life balance. By joining Datadog, professionals can tap into a wide range of opportunities for growth, learning, and impact, including contributing to cutting-edge technology, working on complex problems, and shaping the future of cloud monitoring and analytics.

Does Datadog pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.

Is the health insurance from Datadog affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and December 2025.

How easy is it to get time off at Datadog?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.

How easy is it to take sick days at Datadog?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people at Datadog feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people at Datadog get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.

Is it stressful to work at Datadog?

Most people feel stressed out here.
100% of people say they often feel stressed out at work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2025.

Do people at Datadog recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people get enough training when they start at Datadog?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people get support to advance at Datadog?

Most people are given support to advance their career here.
In the last year, 100% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people think Datadog’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2025.

Do workers feel well informed about how Datadog is doing?

Most people feel well informed about how the company is doing.
80% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and December 2025.
What other companies are hiring for Technical Support Engineer jobs?
What are the most popular jobs at Datadog?
What are the most popular categories at Datadog?
Infographic showing various Technical Support Engineer job openings at Datadog in the United States as of July 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.
Senior Staff GenAI Engineer - Application Performance Monitoring (APM)

Senior Staff GenAI Engineer - Application Performance Monitoring (APM)

Datadog

New York, NY • On-site

$272K - $340K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 11 days ago

Datadog rating

9.6

Company rating: 9.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

1st of 451 rated business services

Job description

We're looking for a Senior Staff Software Engineer with deep experience in GenAI/ML to join Datadog's Application Performance Monitoring (APM) team. APM is a product which provides deep visibility into applications, enabling users to identify performance bottlenecks, troubleshoot issues, and optimize services. With distributed tracing, profiling, out-of-the-box dashboards, and seamless correlation with other telemetry data, Datadog APM provides some of the deepest and most structured visibility into the health and performance of applications. This context sets us up for an opportunity to be the world leaders in agentic investigations and incident troubleshooting.
You'll act as a technical leader within the APM group, focused on agentic workflows. You'll lead efforts to design, train, evaluate, and deploy GenAI/ML models at scale. We're looking for a product-minded ML engineer with strong technical expertise, excellent communication skills, and a track record of driving impactful initiatives end to end.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You'll Do:
  • Serve as the technical owner for GenAI initiatives within APM, leading design, development, and deployment of ML/AI-powered features across multiple teams.
  • Guide long-term strategy and technical direction for GenAI workflows across APM and related products.
  • Build and benchmark GenAI/ML models using state-of-the-art techniques.
  • Contribute to Datadog's broader senior engineering community through thought leadership and collaboration on company-wide initiatives.
  • Collaborate with cross-functional teams to build automated investigation and triaging tools.
  • Influence product direction by bringing a strong product mindset to your work, always advocating for the end user.
  • Guide teams through ambiguity, scaling challenges, and evolving requirements with clear technical direction.
  • Actively mentor engineers and influence engineering culture through leadership in design reviews, technical talks, and working groups.

Who You Are:
  • You have a BS/MS/PhD in a scientific field or equivalent experience
  • 10+ years of relevant engineering experience, including 4+ years leading cross-team technical initiatives.
  • Proven track record of leading large-scale GenAI/ML initiatives in a product-driven environment
  • You're highly proficient in model development, deployment, evaluation, and optimization, with hands-on experience in building end-to-end ML systems.
  • Ability to drive initiatives across cross-functional teams, and solve ambiguous challenges
  • You are passionate about mentoring others and cultivating a high-performing engineering culture.
  • You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output
  • Bonus: You're motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
  • Get to build tools for software engineers, just like yourself. And use the tools we build to accelerate our development.
  • Have a lot of influence on product direction and impact on the business .
  • Work with skilled, knowledgeable, and kind teammates who are happy to teach and learn
  • Competitive global benefits
  • Continuous professional development

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:
$272,000-$340,000 USD
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

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