Datadog
Datadog

60 Datadog Technical Support Engineer Jobs Hiring Near You

Technical Account Manager 2 - NYC

New York, NY ยท On-site

$100K - $147K/yr

TAM 2s bring deep technical expertise, refined customer skills, and consultative insight into how monitoring, observability, and DevOps practices translate to business value. At Datadog, we place ...

TAM 2s bring deep technical expertise, refined customer skills, and consultative insight into how monitoring, observability, and DevOps practices translate to business value. At Datadog, we place ...

Technical Account Manager 2 - Denver

Denver, CO ยท On-site

$124K - $182K/yr

TAM 2s bring deep technical expertise, refined customer skills, and consultative insight into how monitoring, observability, and DevOps practices translate to business value. At Datadog, we place ...

TAM 2s bring deep technical expertise, refined customer skills, and consultative insight into how monitoring, observability, and DevOps practices translate to business value. At Datadog, we place ...

Senior Sales Engineer - Majors (East)

New York, NY ยท On-site +1

$149K - $198K/yr

... supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with ... Own technical engagement with customers during the trial phase. Communicate Datadog's value based ...

Staff Software Engineer

New York, NY ยท On-site

$234K - $300K/yr

Datadog's Staff Engineers are our technical leaders operating at the forefront of technology, building solutions that take us through at least our next five years of growth. They do this in three ...

Commercial Sales Engineer - Boston

Boston, MA ยท On-site

$80K - $122K/yr

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting ...

... supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with ... Own technical engagement with customers during the trial phase. Communicate Datadog's value based ...

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting ...

Staff AI Engineer - Notebooks

New York, NY ยท On-site

$234K - $300K/yr

Datadog Notebooks provide a flexible tool for ad-hoc data analysis, collaborative investigations ... You will act as a technical leader in this domain, focused on building industry-leader AI-powered ...

Staff Application Security Engineer

Boston, NY ยท On-site

$55.50 - $74.25/hr

As a Staff Application Security Engineer at Datadog, you'll set technical direction for how we ... support our threat detection team with meaningful, actionable security signals. * Lead threat ...

Staff AI Engineer - Cloud FinOps

New York, NY ยท On-site

$234K - $300K/yr

As a Staff Software Engineer on Datadog's Cloud FinOps team, you will help shape how the company ... Proven ability to lead large cross-organizational technical initiatives and influence senior ...

Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting ...

Distinguished Architect, AI

New York, NY ยท On-site

$300K - $484K/yr

Datadog is expanding the Technical Solutions (TS) organization by seeking a customer-focused ... Collaborate with Product Solutions Architecture (PSA), Sales, Sales Engineering and Marketing in ...

Showing results 21-40

Datadog Jobs Information

What is it like to work at Datadog?

Datadog is a fast-paced and collaborative company that prioritizes innovation and customer satisfaction, fostering a culture of experimentation and continuous improvement.

The company's engineering teams are organized around product areas, allowing for a high degree of autonomy and flexibility in project work, while also promoting cross-functional collaboration and knowledge sharing. Datadog's offices are designed to be open and welcoming, with amenities such as game rooms, fitness centers, and on-site cafes.

Working at Datadog may appeal to candidates who value a dynamic and entrepreneurial work environment, with opportunities to contribute to the development of cutting-edge monitoring and analytics tools that help organizations improve their digital infrastructure and services.
Infographic showing various Technical Support Engineer job openings at Datadog in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 98% Physical, and 2% Remote job distribution.
Technical Account Manager 2 - NYC

Technical Account Manager 2 - NYC

Datadog

New York, NY โ€ข On-site

$100K - $147K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 16 days ago


Job description

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. As a Technical Account Manager 2 (TAM 2), you'll serve as a trusted advisor to our strategic customers, accelerating their adoption of the Datadog platform and enabling long-term success. TAM 2s bring deep technical expertise, refined customer skills, and consultative insight into how monitoring, observability, and DevOps practices translate to business value.
At Datadog, we place value in our office culture-the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You'll Do:
  • Act as a technical advisor to 3 primary enterprise accounts, ensuring successful product adoption and effective usage of the Datadog platform.
  • Lead enablement and adoption sessions across core product areas tailored to your customer's architecture and business needs.
  • Analyze customers' IT Operations environments and workflows to recommend configuration, product usage, and performance improvements.
  • Deliver technical business reviews, health checks, and account maturity assessments, contributing to customer QBRs with impactful recommendations.
  • Escalate product issues appropriately and advocate for your customers' needs with Datadog's Product and Engineering teams.
  • Create executive-level summaries and insights that tie platform usage to business outcomes.
  • Participate in internal TAM strategy sessions and contribute to team learning through feature presentations, case studies, or best-practice sharing

Who You Are:
  • You have 2+ years of experience in a technical customer-facing role (TAM, Solutions Architect, SRE, DevOps Engineer, or similar) within the cloud or observability space.
  • You're confident with at least two public cloud platforms (e.g. AWS, Azure, GCP) and have hands-on experience with infrastructure or application monitoring.
  • You're familiar with scripting or automation tools (e.g. Python, Bash, Terraform, Chef/Puppet).
  • You have working knowledge of CI/CD pipelines and containerization tools (e.g. Jenkins, GitLab, Docker, Kubernetes).
  • You excel at communicating technical concepts to both technical and non-technical stakeholders, and can adapt your style for individual contributors or exec audiences.
  • You're able to work with minimal guidance on customer enablement, issue triage, and product adoption strategies.
  • You are comfortable traveling up to 25-30% of the time as needed (via auto, air, or train).
  • Previous experience using Datadog or other cloud monitoring tools is a strong plus

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
  • Best-in-breed onboarding program
  • Generous global benefits package
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, including Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:
$100,500-$147,500 USD
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.