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Omnicell

14 Omnicell Technical Support Engineer Jobs Hiring Near You

Omnicell, Inc.

Field Services Engineer I or II

Lubbock, TX · On-site

$65 - $95/hr

Support healthcare staff at the manager level * Develop foundational expertise in Omnicell systems ... Provide coaching, mentoring, and technical guidance to junior team members Who You Are Minimum ...

Omnicell, Inc.

Field Services Engineer I

Manhattan, NY · On-site

$108.89/hr

Thoroughly document all service events according to Omnicell's policies and procedures. * Meet ... Backup support in adjacent areas as needed. * Provide work area at home and space for trunk stock ...

Omnicell

Material Handler II

Saint Petersburg, FL · On-site

$15.75 - $19.25/hr

At Omnicell, we're transforming the future of healthcare through innovation, precision, and ... Support inventory integrity by performing cycle counts, identifying discrepancies, and contributing ...

Omnicell

Material Handler II 2nd Shift

Saint Petersburg, FL · On-site

$15.75 - $19.25/hr

At Omnicell, we're transforming the future of healthcare through innovation, precision, and ... Support inventory integrity by performing cycle counts, identifying discrepancies, and contributing ...

Omnicell

Material Handler II 3rd Shift

Saint Petersburg, FL · On-site

$15.02 - $23.61/hr

At Omnicell, we're transforming the future of healthcare through innovation, precision, and ... Support inventory integrity by performing cycle counts, identifying discrepancies, and contributing ...

Omnicell, Inc.

Director, Product Management

Austin, TX · On-site

$150 - $190/hr

Exceptional communication and stakeholder management across technical, clinical, and executive audiences * Bachelor's degree in engineering, computer science, economics, or equivalent; MBA or ...

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Omnicell Jobs Information

What is it like to work at Omnicell?

Omnicell is a company that prioritizes innovation and customer-centricity, fostering a culture of collaboration and continuous improvement. As a leading provider of medication management and supply chain automation solutions, Omnicell's teams work in a dynamic environment that combines technical expertise with a focus on patient care and healthcare outcomes. Working at Omnicell may appeal to candidates who are passionate about healthcare technology and want to contribute to improving patient safety and efficiency in healthcare settings.

What makes Omnicell an attractive place to work?

Omnicell is a leading provider of medication management and supply chain automation solutions for healthcare systems, positioning itself at the forefront of innovation in the healthcare technology industry. The company's workplace culture values collaboration, innovation, and employee growth, offering a dynamic environment where professionals can contribute to the development of cutting-edge solutions. By joining Omnicell, individuals can leverage their skills to drive meaningful impact in the healthcare sector, while also pursuing opportunities for professional development and career advancement.

Do workers at Omnicell get paid breaks?

Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and August 2026.

Does Omnicell pay people when they’re sick?

Yes. Most people get paid when they’re sick.
78% of people say they would get paid if they were sick but scheduled to work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and August 2026.

At Omnicell, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from Omnicell affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 18 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Omnicell?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 10 people who took the Breakroom Quiz between November 2024 and January 2026.

Do workers at Omnicell worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and January 2026.

Do Omnicell workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it for Omnicell workers to change shifts?

Most people find it easy to change shifts.
71% of people report that it’s easy to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it to get time off at Omnicell?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Omnicell managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and January 2026.

Do jobs at Omnicell spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
25% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it to take sick days at Omnicell?

Most people find it easy to take sick days.
96% of people report that it’s easy to take time off if they are sick.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at Omnicell good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
70% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Omnicell feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Omnicell get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at Omnicell?

Most people feel stressed here.
74% of people say they often feel stressed at work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Omnicell enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Omnicell recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Omnicell?

Some people didn’t get enough training when they started.
55% of people report they didn’t get enough training when they started working here.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at Omnicell?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Omnicell’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how Omnicell is doing?

Only some people feel well informed about how the company is doing.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and August 2026.

What other companies are hiring for Technical Support Engineer jobs?

What are the most popular jobs at Omnicell?

What are the most popular categories at Omnicell?

Field Services Engineer I or II

Omnicell, Inc.

Lubbock, TX • On-site

$65 - $95/hr

Other

This job post has expired today. Applications are no longer accepted.

Omnicell rating

7.8

Company rating: 7.8 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

131st of 246 rated software companies

Job description

What You’ll Do

As a Field Service Engineer, you will deliver high‑quality service and technical expertise to healthcare customers while ensuring the performance and reliability of Omnicell solutions.

Primary Impact

Ensure the uptime, reliability, and performance of Omnicell’s automation systems, enabling healthcare providers to deliver safe, efficient patient care.

Key Responsibilities
  • Troubleshoot & Repair: Diagnose and resolve electro‑mechanical, automation, and system issues onsite to restore functionality quickly and effectively.
  • Perform Preventive Maintenance: Execute scheduled maintenance to optimize system performance and minimize downtime.
  • Deliver Exceptional Service: Build strong relationships with nursing, pharmacy, and healthcare leaders through clear communication and responsiveness.
  • Manage Service Events: Accurately document all service activities, including repairs, escalations, and follow‑ups in accordance with company policies.
  • Drive Operational Excellence: Meet or exceed service‑level agreements (SLAs), response times, and customer satisfaction standards.
  • Escalate & Collaborate: Identify product issues, bugs, or design challenges and escalated through appropriate technical support channels.
  • Inventory & Logistics Management: Maintain trunk stock, manage parts inventory, and ensure timely return of materials.
  • Cross‑Functional Engagement: Partner with internal teams to improve service delivery, product performance, and customer experience.
Level Differentiation Field Service Engineer I
  • Perform moderate‑complexity troubleshooting and maintenance with guidance as needed
  • Support healthcare staff at the manager level
  • Develop foundational expertise in Omnicell systems and healthcare workflows
Field Service Engineer II
  • Independently perform advanced troubleshooting and system repairs
  • Engage with director‑level stakeholders to resolve complex issues
  • Provide coaching, mentoring, and technical guidance to junior team members
Who You Are Minimum Qualifications (Both Levels)
  • Coursework or training in Network Engineering, Electronics, Robotics, or related field
  • Experience working in a hospital or healthcare environment
  • Strong problem‑solving skills with the ability to diagnose technical issues
  • Effective communication skills with technical and non‑technical stakeholders
  • Valid driver’s license and ability to meet insurance requirements
Preferred Qualifications Field Service Engineer I
  • Bachelor’s degree in Engineering, Technology, or related discipline (or equivalent experience)
  • Experience troubleshooting electronic, mechanical, or computer‑based systems
Field Service Engineer II
  • One of the following:
    • Bachelor’s degree + 1+ year of relevant experience
    • Associate degree/trade certification/military training + 4+ years of experience
    • 7+ years equivalent hands‑on experience
  • Knowledge of FDA regulations, medical device standards, and Quality Management Systems
  • Proven ability to work independently on complex technical issues
How You’ll Elevate at Omnicell

At Omnicell, success is defined not just by what you do, but how you do it. In this role, you will embody our Elevate Behaviors.

  • Collaborate: Partner with healthcare professionals and internal teams to improve system performance and patient outcomes
  • Inspire: Build trust with customers by delivering reliable service and demonstrating technical excellence
  • Develop: Continuously expand your knowledge of healthcare workflows, automation systems, and emerging technologies
  • Execute: Take ownership of service delivery, prioritize effectively, and consistently meet performance expectations
  • Impact: Drive meaningful results by ensuring critical systems remain operational and efficient
Work Conditions
  • Ability to lift up to 50 lbs (to approximately 5 ft. high)
  • Availability for on‑call rotation, including nights and weekends
  • Frequent local travel within the assigned territory; occasional support in adjacent areas
  • Maintain a home‑based workspace and inventory storage (trunk stock)
Additional Requirements
  • Valid driver’s license with acceptable driving record
  • Must meet Omnicell insurance coverage requirements
  • Reliable personal vehicle in good working condition
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