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60 Datadog Technical Writer Jobs Hiring Near You

Datadog

Senior Sales Engineer - Majors (East)

New York, NY · On-site +1

$149K - $198K/yr

Own technical engagement with customers during the trial phase. Communicate Datadog's value based ... Someone with strong written and oral communication skills. This role requires an ability to ...

Datadog

Own technical engagement with customers during the trial phase. Communicate Datadog's value based ... Someone with strong written and oral communication skills. This role requires an ability to ...

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Datadog

Services Architect 3 - Denver

Denver, CO · Hybrid

... execution of Datadog implementations, including gathering requirements, building technical ... Write automation and design architecture for deployment templates * Manage the operation of ...

Datadog

Staff Product Designer - Metrics

New York, NY · On-site

$204K - $255K/yr

This role sits at the heart of a deeply technical platform. You'll partner with product managers ... At Datadog, we place value in our office culture - the relationships and collaboration it builds ...

Datadog

Services Architect 3 - Denver

Denver, CO · On-site

$120K - $180K/yr

... execution of Datadog implementations, including gathering requirements, building technical ... Write automation and design architecture for deployment templates * Manage the operation of ...

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Datadog Jobs Information

What are the key skills and qualifications needed to thrive as a Technical Writer, and why are they important?

To thrive as a Technical Writer, you need strong writing, editing, and research skills, often supported by a degree in English, communications, or a related field. Familiarity with documentation tools such as Microsoft Word, Adobe FrameMaker, MadCap Flare, and content management systems is typically required. Attention to detail, the ability to simplify complex information, and effective collaboration are crucial soft skills for this role. These competencies ensure the creation of clear, accurate, and user-friendly documentation that supports product usability and end-user satisfaction.

How does a Technical Writer typically collaborate with subject matter experts (SMEs) during documentation projects?

Technical Writers frequently work closely with subject matter experts to gather accurate information and clarify complex concepts. This collaboration often involves conducting interviews, attending product demos, and reviewing drafts together to ensure technical accuracy and clarity. Building a strong rapport with SMEs is essential, as it helps streamline the review process and results in higher-quality documentation. Effective communication and a proactive approach are key to overcoming challenges such as limited SME availability or evolving product features.

What does a Technical Writer do?

A Technical Writer creates clear, concise documentation to help users understand complex information, such as instruction manuals, user guides, online help systems, and technical reports. They work closely with subject matter experts, engineers, or product managers to gather information and translate it into easy-to-understand language. Technical Writers ensure that documentation is accurate, well-organized, and tailored to the intended audience, whether they are end-users, technicians, or business professionals.

Is technical writing replaced by AI?

Technical writing as a profession involves creating clear, accurate documentation that often requires understanding complex concepts and tailoring content to specific audiences. While AI tools can assist with tasks like drafting or editing, they do not fully replace the critical thinking, expertise, and contextual judgment that technical writers provide. Human oversight remains essential for producing high-quality, reliable documentation.

What is the difference between Technical Writer vs Technical Editor?

AspectTechnical WriterTechnical Editor
Primary RoleCreates and develops technical documentation, manuals, and guides.Reviews, revises, and ensures clarity and accuracy of technical content.
Skills & CertificationsStrong writing, communication, and technical knowledge; certifications like STC are common.Editing skills, attention to detail, and technical understanding; often holds editing certifications.
Work EnvironmentCollaborates with engineers, product teams, and subject matter experts.Works closely with writers and subject matter experts to refine content.
Industry UsageUsed across tech, manufacturing, software, and engineering sectors.Commonly employed in publishing, software, and technical fields for quality control.

While both roles require technical knowledge and strong communication skills, Technical Writers focus on creating content, whereas Technical Editors concentrate on reviewing and improving existing documentation. Both roles are essential for producing clear, accurate technical materials in various industries.

What is it like to work at Datadog?

Datadog is a fast-paced and collaborative company that prioritizes innovation and customer satisfaction, fostering a culture of experimentation and continuous improvement.

The company's engineering teams are organized around product areas, allowing for a high degree of autonomy and flexibility in project work, while also promoting cross-functional collaboration and knowledge sharing. Datadog's offices are designed to be open and welcoming, with amenities such as game rooms, fitness centers, and on-site cafes.

Working at Datadog may appeal to candidates who value a dynamic and entrepreneurial work environment, with opportunities to contribute to the development of cutting-edge monitoring and analytics tools that help organizations improve their digital infrastructure and services.
What other companies are hiring for Technical Writer jobs?
What are the most popular jobs at Datadog?
What are the most popular categories at Datadog?
Infographic showing various Technical Writer job openings at Datadog in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution.
Enterprise Customer Success Manager - West

Enterprise Customer Success Manager - West

Datadog

Denver, CO • Hybrid

Other

Posted 12 days ago

Job description

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You'll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

 What You'll Do:

  • Act as a strategic partner to customers, orchestrating cross-functional internal teams and engaging executive, technical, and business stakeholders to understand customer goals and translate them into a clear, deliverable Datadog value narrative.
  • Proactively build and maintain executive relationships to deliver clear, outcome-driven value stories that connect Datadog technical use cases to measurable business results.
  • Lead QBRs and strategic reviews as a forum to demonstrate impact, align on priorities, and define next-step initiatives.
  • Analyze adoption and usage trends to quantify value delivered, extract insights from large datasets, identify gaps, and drive financially grounded commercial recommendations and strategic opportunities. 
  • Position Datadog as a critical observability platform that enables reliability, efficiency, and informed decision-making.
  • Own and project manage the on-boarding process for new customers
  • Collaborate cross-functionally with AEs, SEs, TAM, Product, Support, Enablement and other technical teams to ensure consistent value delivery and messaging.

Who You Are:

  • Customer-centric with 3+ years in a Customer Success or Account Management role
  • Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts
  • Knowledgeable in working with Fortune 1000 companies and global brands across all industries
  • A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals
  • Experienced in the B2B tech space or with SaaS companies
  • Able to travel for customer onsite visits and events as required 
  • Fluent in written and spoken English

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

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