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60 Datadog Technical Writer Jobs Hiring Near You

Datadog

Customer Success Associate - Boston

Boston, MA · On-site

$54K - $72K/yr

At Datadog, we place value in our office culture - the relationships and collaboration it builds ... A strong communicator (written and verbal) with excellent attention to detail * Experienced in ...

Datadog

Customer Success Associate - Denver

Denver, CO · On-site

$54K - $72K/yr

At Datadog, we place value in our office culture - the relationships and collaboration it builds ... A strong communicator (written and verbal) with excellent attention to detail * Experienced in ...

Datadog

Customer Success Associate - LATAM

Boston, MA · On-site

$54K - $72K/yr

At Datadog, we place value in our office culture - the relationships and collaboration it builds ... A strong communicator (written and verbal) with excellent attention to detail * Experienced in ...

Datadog

Customer Success Associate - Boston

Boston, MA · Hybrid

$54K - $72K/yr

At Datadog, we place value in our office culture - the relationships and collaboration it builds ... A strong communicator (written and verbal) with excellent attention to detail * Experienced in ...

Datadog

Customer Success Associate - LATAM

Boston, MA · Hybrid

At Datadog, we place value in our office culture - the relationships and collaboration it builds ... Manage requests from your book of business such as but not limited to technical support escalations ...

Datadog

Product Manager II - Identity Security

New York, NY · On-site

$155K - $215K/yr

Excellent verbal and written communication, capable of presenting ideas to technical and executive ... Datadog values people from all walks of life. We understand not everyone will meet all the above ...

Datadog

Director, Product Management - Security

New York, NY · Hybrid

$254.90K - $266.90K/yr

About Datadog: We're on a mission to build the best platform in the world to defend the enterprise ... A compelling presenter with excellent verbal and written communication skills with a proven track ...

Datadog

Senior Accountant

New York, NY · On-site

$85K - $124K/yr

Datadog's Finance team partners with stakeholders across the organization, providing commercial ... Strong technical accounting background with a knowledge of US GAAP, SOX 404, and SEC reporting ...

Datadog

Senior Internal Auditor

New York, NY · Hybrid

$92.40K - $114.90K/yr

Datadog's Internal Audit team is focused on enhancing and protecting Datadog's organizational value ... Strong written and verbal communication skills * Strong technical and analytical skills

Datadog

Senior Accountant

New York, NY · Hybrid

$81K - $101.70K/yr

Datadog's Finance team partners with stakeholders across the organization, providing commercial ... Strong technical accounting background with a knowledge of US GAAP, SOX 404, and SEC reporting ...

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Datadog Jobs Information

What are the key skills and qualifications needed to thrive as a Technical Writer, and why are they important?

To thrive as a Technical Writer, you need strong writing, editing, and research skills, often supported by a degree in English, communications, or a related field. Familiarity with documentation tools such as Microsoft Word, Adobe FrameMaker, MadCap Flare, and content management systems is typically required. Attention to detail, the ability to simplify complex information, and effective collaboration are crucial soft skills for this role. These competencies ensure the creation of clear, accurate, and user-friendly documentation that supports product usability and end-user satisfaction.

How does a Technical Writer typically collaborate with subject matter experts (SMEs) during documentation projects?

Technical Writers frequently work closely with subject matter experts to gather accurate information and clarify complex concepts. This collaboration often involves conducting interviews, attending product demos, and reviewing drafts together to ensure technical accuracy and clarity. Building a strong rapport with SMEs is essential, as it helps streamline the review process and results in higher-quality documentation. Effective communication and a proactive approach are key to overcoming challenges such as limited SME availability or evolving product features.

What does a Technical Writer do?

A Technical Writer creates clear, concise documentation to help users understand complex information, such as instruction manuals, user guides, online help systems, and technical reports. They work closely with subject matter experts, engineers, or product managers to gather information and translate it into easy-to-understand language. Technical Writers ensure that documentation is accurate, well-organized, and tailored to the intended audience, whether they are end-users, technicians, or business professionals.

Is technical writing replaced by AI?

Technical writing as a profession involves creating clear, accurate documentation that often requires understanding complex concepts and tailoring content to specific audiences. While AI tools can assist with tasks like drafting or editing, they do not fully replace the critical thinking, expertise, and contextual judgment that technical writers provide. Human oversight remains essential for producing high-quality, reliable documentation.

What is the difference between Technical Writer vs Technical Editor?

AspectTechnical WriterTechnical Editor
Primary RoleCreates and develops technical documentation, manuals, and guides.Reviews, revises, and ensures clarity and accuracy of technical content.
Skills & CertificationsStrong writing, communication, and technical knowledge; certifications like STC are common.Editing skills, attention to detail, and technical understanding; often holds editing certifications.
Work EnvironmentCollaborates with engineers, product teams, and subject matter experts.Works closely with writers and subject matter experts to refine content.
Industry UsageUsed across tech, manufacturing, software, and engineering sectors.Commonly employed in publishing, software, and technical fields for quality control.

While both roles require technical knowledge and strong communication skills, Technical Writers focus on creating content, whereas Technical Editors concentrate on reviewing and improving existing documentation. Both roles are essential for producing clear, accurate technical materials in various industries.

What is it like to work at Datadog?

Datadog is a fast-paced and collaborative company that prioritizes innovation and customer satisfaction, fostering a culture of experimentation and continuous improvement.

The company's engineering teams are organized around product areas, allowing for a high degree of autonomy and flexibility in project work, while also promoting cross-functional collaboration and knowledge sharing. Datadog's offices are designed to be open and welcoming, with amenities such as game rooms, fitness centers, and on-site cafes.

Working at Datadog may appeal to candidates who value a dynamic and entrepreneurial work environment, with opportunities to contribute to the development of cutting-edge monitoring and analytics tools that help organizations improve their digital infrastructure and services.
What other companies are hiring for Technical Writer jobs?
What are the most popular jobs at Datadog?
What are the most popular categories at Datadog?
Infographic showing various Technical Writer job openings at Datadog in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution.
Customer Success Associate - Boston

Customer Success Associate - Boston

Datadog

Boston, MA • On-site

$54K - $72K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 22 days ago

Job description

As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You'll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer's unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them
What You'll Do:
  • Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention.
  • Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience
  • Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently
  • Act as an advisor to customers to ensure they're leveraging the solution effectively
  • Monitor and identify usage trends to uncover renewal risks and support greater adoption rates
  • Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal)

Who You Are:
  • Customer-minded, always trying to provide the most value possible
  • Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success.
  • A strong communicator (written and verbal) with excellent attention to detail
  • Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities
  • 1+ years of experience in a customer account facing role and desire to grow a career in Customer Success
  • Passionate about building long term and lasting relationships

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
  • Best-in-breed onboarding
  • Sales training in MEDDIC and Command of the Message
  • An inclusive company culture, opportunity to join our Community Guilds
  • Intra-departmental mentor and buddy program for in-house networking
  • Continuous professional development, product training, and career pathing
  • New hire stock equity (RSU) and employee stock purchase plan (ESPP)
  • Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
The reasonably estimated yearly salary for this role at Datadog is:
$54,000-$72,000 USD
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

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