Datadog
Datadog

60 Datadog Desktop Support Jobs Hiring Near You

SRE

Atlanta, GA · On-site

$54.25 - $72/hr

... desktop, multiple people in the room. My recommendation would be to never leave the page the ... Ensure platform reliability and high availability by supporting active-active deployments, disaster ...

SRE

Atlanta, GA · On-site

$54.25 - $72/hr

... desktop, multiple people in the room. My recommendation would be to never leave the page the ... Ensure platform reliability and high availability by supporting active-active deployments, disaster ...

Our robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi ... Own the deployment and integration of Datadog monitoring for the AWS VDI stack, including metrics ...

New

Technical Operations Engineer

Toronto, ON · Hybrid

CA$105K - CA$145K/yr

Platform Support * Own routine ops and configuration changes for critical SaaS platforms ... Actively monitor the health of our critical systems with tools like Datadog * Collaborate with ...

... DataDog, Grafana, Kibana, Inteliu, Optimizely and SmartSheet. > Minimum of five years customer ... Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and ...

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Datadog Jobs Information

What is it like to work at Datadog?

Datadog is a fast-paced and collaborative company that prioritizes innovation and customer satisfaction, fostering a culture of experimentation and continuous improvement.

The company's engineering teams are organized around product areas, allowing for a high degree of autonomy and flexibility in project work, while also promoting cross-functional collaboration and knowledge sharing. Datadog's offices are designed to be open and welcoming, with amenities such as game rooms, fitness centers, and on-site cafes.

Working at Datadog may appeal to candidates who value a dynamic and entrepreneurial work environment, with opportunities to contribute to the development of cutting-edge monitoring and analytics tools that help organizations improve their digital infrastructure and services.

What makes Datadog an attractive place to work?

Datadog is a leading cloud monitoring and analytics platform that has established itself as a key player in the rapidly growing DevOps and cloud computing industries. The company offers a dynamic and collaborative work environment that fosters innovation, creativity, and open communication among its employees, with a focus on teamwork, diversity, and work-life balance. By joining Datadog, professionals can tap into a wide range of opportunities for growth, learning, and impact, including contributing to cutting-edge technology, working on complex problems, and shaping the future of cloud monitoring and analytics.

Does Datadog pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.

Is the health insurance from Datadog affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between April 2025 and December 2025.

How easy is it to get time off at Datadog?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.

How easy is it to take sick days at Datadog?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people at Datadog feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people at Datadog get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.

Is it stressful to work at Datadog?

Most people feel stressed here.
100% of people say they often feel stressed at work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2025.

Do people at Datadog recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people get enough training when they start at Datadog?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people get support to advance at Datadog?

Most people are given support to advance their career here.
In the last year, 100% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and December 2025.

Do people think Datadog’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
60% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2025.

Do workers feel well informed about how Datadog is doing?

Most people feel well informed about how the company is doing.
80% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between April 2025 and December 2025.

What are the most popular job types at Datadog?

    What are the most popular categories at Datadog?

    Infographic showing various Desktop Support job openings at Datadog in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 58% Physical, 35% Hybrid, and 7% Remote job distribution.

    Systems Engineer - Onsite Support - New York City

    Portfolio BI, Inc.

    Manhattan, NY • On-site

    $95 - $125/hr

    Other

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 14 days ago


    Job description

    Overview

    Portfolio BI’s flagship products and services, PBI Axiom, PBI Vector, and PBI Stratus, enable alternative asset managers to address their data challenges in analytics, workflow, governance, and security.

    We are seeking a skilled Systems Engineer – Dedicated Onsite to support, maintain, and optimize our cloud infrastructure. The ideal candidate has hands-on experience with cloud services, monitoring tools, incident response, and operational best practices. This role is an escalation for Level 1 and 2 support issues and collaborates with engineering teams and the customer’s onsite CTO to deliver reliable onsite support and secure cloud operations.

    This role follows a hybrid working model, with 4 days on-site and 1 day working from home.

    Key Responsibilities
    • Onsite & Infrastructure Support
      • Provide support for cloud systems, platforms, and deployed applications
      • Provide desktop support and infrastructure services for onsite users
      • Monitor system performance, availability, and capacity using cloud-native and third-party tools
      • Troubleshoot and resolve incidents related to compute, storage, networking, identity, and security services
      • Perform routine operational tasks such as snapshots, backups, patching, and scheduled maintenance
    • Incident & Problem Management
      • Respond to and resolve escalated alerts and tickets within SLA
      • Conduct root cause analysis (RCA) for recurring issues and implement corrective actions
      • Collaborate with Level 3 and engineering teams for complex problem resolution
    • Deployment & Automation
      • Adhere to strict change control procedures
      • Support deployment activities including configuration changes, updates, and rollout of new cloud resources
      • Contribute to automation and scripting of operational processes
    • Security & Compliance
      • Follow established security controls, patch management cycles, and compliance guidelines
      • Assist in identity and access management (IAM) tasks and policy updates
      • Support cloud governance, logging, and monitoring best practices
    • Documentation & Process Improvement
      • Maintain accurate documentation of systems, procedures, and operational runbooks
      • Recommend improvements to enhance reliability, performance, and operational efficiency
    Qualifications
    • 2–4 years of experience in cloud operations, system administration, or related role
    • Hands-on experience with one or more major cloud platforms (preferably Azure)
    • Strong understanding of supporting Microsoft Office 365 stack (Exchange Online, SharePoint, OneDrive, Intune, Entra ID, Teams calling)
    • Strong understanding of cloud networking concepts (VPC/VNet, security groups, load balancers, VPN, DNS, etc.)
    • Experience with Windows server administration (Active Directory, Group Policy)
    • Proficiency with monitoring and logging tools (CloudWatch, Azure Monitor, Stackdriver, Datadog, etc.)
    • Ability to script basic automations (PowerShell, Bash, Python, etc.)
    • Familiarity with CI/CD, version control (Git), and infrastructure-as-code tools (Terraform, ARM, CloudFormation)
    • Excellent troubleshooting, communication, and documentation skills
    • Ability for basic management and knowledge of networking hardware and concepts: LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and Firewalls
    Preferred Qualifications
    • Financial industry experience, including familiarity with market vendors: Bloomberg, Thomson Reuters, CapIQ, etc.
    • Relevant cloud certifications (Azure Administrator Associate, etc.)
    • Experience in hybrid cloud environments or on-prem integrations
    • Exposure to containerization (Docker, Kubernetes) and serverless technologies
    • Knowledge of ITIL practices or experience working in an ITSM environment (ServiceNow, Jira)
    • Experience with basic Linux server administration
    • Experience with cybersecurity solutions, such as Windows Defender, Crowdstrike, Microsoft Sentinel, Darktrace
    • Experience with Citrix XenApp or similar products
    • Basic knowledge of virtualization and storage platforms
    Benefits
    • Health Care Plan (Medical, Dental & Vision)
    • Retirement Plan (401k, IRA)
    • Life Insurance (Basic, Voluntary & AD&D)
    • Paid Time Off (Vacation, Sick & Public Holidays)
    • Family Leave (Maternity, Paternity)
    • Short Term & Long-Term Disability
    • Training & Development, including support for cloud and security certifications

    Portfolio BI is an equal opportunities employer and welcomes applications from all backgrounds. Candidates must have the right to work in the United States. We cannot provide visa sponsorship for this role.

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