Datadog
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45 Datadog Desktop Support Jobs Hiring Near You

This person will help manage and support BBR's IT infrastructure including servers, storage ... Administer our virtual desktop environment (Citrix and Cloud PC/Azure Virtual Desktops) Cloud ...

This person will help manage and support BBR's IT infrastructure including servers, storage ... Administer our virtual desktop environment (Citrix and Cloud PC/Azure Virtual Desktops) Cloud ...

This person will help manage and support BBR's IT infrastructure including servers, storage ... Administer our virtual desktop environment (Citrix and Cloud PC/Azure Virtual Desktops) Cloud ...

Systems Administrator

Los Angeles, CA · On-site

$90K - $135K/yr

... desktops and simulation clusters. This role blends deep technical work with IT Service Management ... Datadog, Grafana, Prometheus, Splunk, Azure Monitor). * Support engineering and simulation ...

Systems Administrator

Los Angeles, CA · On-site

$90K - $135K/yr

... desktops and simulation clusters. This role blends deep technical work with IT Service Management ... Datadog, Grafana, Prometheus, Splunk, Azure Monitor). * Support engineering and simulation ...

Senior AI-Native Software Engineer

Tempe, AZ

$119.20K - $157.10K/yr

What You'll Be Doing Build AI-enabled internal applications and workflow experiences across desktop ... Datadog, or similar enterprise systems Mobile application exposure is helpful but not required ...

Showing results 21-40

Datadog Jobs Information

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is it like to work at Datadog?

Datadog is a fast-paced and collaborative company that prioritizes innovation and customer satisfaction, fostering a culture of experimentation and continuous improvement.

The company's engineering teams are organized around product areas, allowing for a high degree of autonomy and flexibility in project work, while also promoting cross-functional collaboration and knowledge sharing. Datadog's offices are designed to be open and welcoming, with amenities such as game rooms, fitness centers, and on-site cafes.

Working at Datadog may appeal to candidates who value a dynamic and entrepreneurial work environment, with opportunities to contribute to the development of cutting-edge monitoring and analytics tools that help organizations improve their digital infrastructure and services.
What are the most popular job types at Datadog?
    Infographic showing various Desktop Support job openings at Datadog in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution.
    Staff Engineer, Mobile - Tech Lead

    Staff Engineer, Mobile - Tech Lead

    Gametime United

    San Francisco, CA

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 16 days ago


    Job description

    About Us:
    Live experiences help people cross today's digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.
    With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.
    Job SummaryEngineering at Gametime

    You will be a key contributor to the Engineering team responsible for building and maintaining the client-side applications and backend systems that power the Gametime experience for millions of users. We empower engineers to take full ownership of their code and foster a culture grounded in testing, code reviews, observability, experimentation, and operational excellence. At Gametime, we value collaboration, inclusivity, and the strength of diverse perspectives — creating an environment where people love to build together.

    We are also investing deeply in the future of AI. This includes building internal tools and workflows powered by AI, incorporating agentic systems into our backend architecture, and preparing our marketplace and infrastructure to be AI-ready. Engineers are encouraged to explore and adopt AI capabilities in their development process, and those who contribute to advancing AI adoption within our stack will play a key role in shaping that evolution.

    The Role

    We are looking for an experienced Staff Mobile Engineer to join the Gametime Engineering team. This role is responsible for guiding the mobile technology that powers our flagship product — experienced by more than 1 million users every week. This is a senior individual contributor (IC5) position for engineers who are domain experts, lead complex initiatives across teams, and raise the technical bar through mentorship and architectural influence. You will collaborate closely with Engineering, Product, Design, Data, and business stakeholders to shape the future of our platform.

    Key Responsibilities
    • Define and drive the long-term technical vision and architecture for Gametime's mobile platform across iOS and Android via React Native.
    • Explore, evaluate, and champion AI-powered capabilities within the mobile development workflow — including agentic coding tools, on-device intelligence, and AI-driven personalization features.
    • Own the end-to-end technical strategy for the mobile app, from architecture patterns and platform infrastructure to performance and release engineering.
    • Lead cross-functional initiatives spanning mobile, backend, product, design, and data teams, ensuring alignment on priorities and execution.
    • Establish and enforce engineering standards for code quality, testing, observability, and mobile-specific best practices across the org.
    • Mentor and uplift engineers at all levels through code reviews, architectural guidance, and technical thought leadership.
    • Drive mobile app performance, reliability, and release quality — including CI/CD pipelines, crash monitoring, and progressive rollout strategies.
    • Partner with Product and Design to shape the mobile roadmap, translating business goals into technically sound solutions.
    • Identify and eliminate platform-level bottlenecks that slow down team velocity or degrade user experience.
    • Promote a high-performing, inclusive engineering culture through tech talks, documentation, and engineering excellence.
    Key CompetenciesTechnical Skills
    • React Native Mastery: Deep, production-proven expertise in React Native, including the New Architecture (Fabric/TurboModules), bridging native modules, and cross-platform parity strategies.
    • AI Tooling & Integration: Experienced leveraging AI for code generation and evangelizing best practices for integrating it into the development workflow. Familiar with shipping AI/ML-powered features in mobile apps — on-device models, LLM-backed experiences, and recommendation systems.
    • Mobile Platform Expertise: Strong understanding of both iOS (Swift/Objective-C) and Android (Kotlin/Java) native layers — comfortable diving into native code when React Native abstractions aren't sufficient.
    • TypeScript: Expert-level TypeScript usage for type safety, scalability, and maintainable codebases across large mobile teams.
    • State Management & Architecture: Deep experience with scalable state management patterns (Redux, Zustand, Jotai, or equivalent) and mobile-specific architectural patterns (clean architecture, modular monorepos, etc.).
    • Performance Engineering: Expert at diagnosing and resolving React Native and native performance bottlenecks — JS thread, UI thread, bridge overhead, memory, startup time, and render optimization.
    • Mobile Observability: Strong command of mobile crash reporting, performance monitoring, and analytics tooling (e.g., Firebase, Datadog, Sentry, Amplitude).
    • App Distribution & Release Engineering: Deep knowledge of App Store and Google Play release processes, phased rollouts, feature flags, and OTA update strategies (e.g., EAS Update). Experienced designing mobile CI/CD pipelines using tools like Bitrise, GitHub Actions, and Fastlane.
    • Testing: Strong culture of testing — unit, integration, and end-to-end testing for mobile using tools like Jest, Detox, or Maestro.
    • Cloud & API Integration: Proficient with RESTful and GraphQL API design and consumption patterns, and cloud infrastructure as it relates to mobile backends (AWS, GCP, or Azure).
    Leadership & Collaboration
    • Technical Vision: Defines technical direction for the mobile platform with clarity, conviction, and organizational buy-in.
    • Domain Expertise/Ownership: Deep understanding of the mobile product surface area with the ability to lead initiatives from concept through production at scale.
    • Org-Wide Influence: Shapes engineering practices, architectural decisions, and tooling choices that extend beyond the mobile team to the broader engineering organization.
    • Mentorship: Actively mentors engineers and uplifts team performance through coaching, feedback, and hands-on pairing.
    • Project Leadership: Independently manages the full lifecycle of complex, multi-team projects with competing priorities and stakeholders.
    • Cross-Functional Collaboration: Trusted partner to Product, Design, Data, and Engineering peers — able to translate technical constraints into business context and vice versa.
    • Strategic Influence: Helps shape technical direction, roadmap priorities, and engineering best practices at the organizational level.
    Minimum Qualifications
    • Education: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
    • Experience: 10+ years in software engineering, with 5+ years of hands-on experience building and scaling production mobile applications, including significant time in React Native.

    Nice to Have:

    • Experience evolving mobile architectures toward a micro frontend model, enabling modular, independently deployable features that scale with growing teams and product complexity

    What We can Offer:

    • Flexible PTO

    • Competitive salary & equity package

    • Monthly Gametime credits for any event ($1,200/yr)

    • Medical, dental, & vision insurance

    • Life insurance and disability benefits

    • Diverse Family-forming benefits through Carrot Fertility

    • 401k, HSA, pre-tax savings programs

    • Company off-sites and meet-ups

    • Wellness programs

    • Tenure recognition

    At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.

    United States - Pay Range
    $213,554—$251,240 USD

    Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.