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What is it like to work at Uber?

Uber is a dynamic and innovative company that prioritizes a culture of experimentation, collaboration, and customer-centricity. The company's structure is divided into various teams, including engineering, product, and operations, which work together to develop and improve its ride-hailing and food delivery services. Working at Uber may appeal to candidates who are passionate about technology, entrepreneurship, and making a significant impact on the way people move around cities and access essential services.

What makes Uber an attractive place to work?

Uber is a leading technology company that has revolutionized the transportation industry with its innovative approach to ride-sharing and logistics. The company's workplace culture values collaboration, creativity, and innovation, with opportunities for employees to work on complex problems and develop cutting-edge solutions. Joining Uber offers a chance to be part of a dynamic and rapidly growing organization, with opportunities for professional growth, skill development, and making a meaningful impact on the way people move around the world.

Do workers at Uber get paid breaks?

No. Most people don’t get paid breaks.
82% of people say they don’t get paid breaks.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Uber pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
80% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.

At Uber, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
56% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and August 2026.

Do part-time workers get paid time off at Uber?

Most people who work part-time don’t get paid time off.
100% of people who work part-time say they don’t get paid time off
Based on data from 14 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Uber affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Uber?

Most people don’t get paid time off from work.
76% of people say they don’t get paid time off.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 92% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 8% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 51 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Uber worry about hours?

Some people worry about getting enough hours.
45% of people report they worry about getting enough hours.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Uber workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it for Uber workers to change shifts?

Most people find it easy to change shifts.
96% of people report that it’s easy to change shifts if they need to.
Based on data from 71 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Uber?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Uber managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 81 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Uber spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
53% of people report that their job takes up time that they don’t get paid for.
Based on data from 81 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Uber?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Uber job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Uber good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
74% of people who care for a child or other relative report this is a good place to work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Uber feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Uber get to take their breaks without interruption?

Most people get breaks without interruption.
91% of people report that they get to take their breaks without interruption.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Uber?

Some people feel stressed out here.
40% of people say they often feel stressed out at work.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Uber enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Uber recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Uber?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Uber?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Uber’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
62% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Uber is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 50 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Account Representative jobs?

What are the most popular jobs at Uber?

What are the most popular categories at Uber?

Account Representative, SMB UberEats, Northern California (SF-Based)

Uber Technologies, Inc.

San Francisco, CA • On-site

Full-time

Re-posted 27 days ago

Uber rating

6.8

Company rating: 6.8 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

4th of 9 rated taxi private hire

Job description


About the Role
The Account Representative role is a great opportunity to demonstrate your sales skills and abilities in order to expand the number of merchants that work with Uber Eats. Who are we looking for? Someone who is natural at selling and knows where the best eats are around town, passionate about food and Uber, and enjoys negotiating to build the best partnerships.
The primary focus will be bringing on new small-and-medium sized merchants (not necessarily only restaurants) that fit our partnership criteria, and you'll use your skills in emailing, cold-calling, and driving internal processes to set up our partnerships for success.
What You'll Do
  • Leverage prospecting skills and relationships to build partnerships with merchants in your geographic region
  • Manage contract negotiations aimed at establishing the foundation of a strong working relationship with our merchants, including sustainable economics for both parties
  • Clearly communicate the value of Uber and its newest products to prospects
  • Achieve and consistently exceed monthly targets
  • Partner with our Operations and Account Managers to smoothly activate the best merchants
  • Help us identify and build best practices
  • Develop long-term relationships with key in-region partners
  • Act as an ambassador of Uber Eats' mission, brand, and product
  • Proactively maintain communication channels with prospects via email, phone, and face-to-face meetings

Basic Qualifications
  • Minimum 1 year of experience in sales, account management, or similar client-facing functions
  • Fluency in a second language is required

Preferred Qualifications
  • Experience with CRM systems (Salesforce, Hubspot, etc) and managing an organized pipeline
  • E-commerce or restaurant/hospitality commercial experience
  • Multiple languages is a plus!
  • Effective communication and sales skills via writing, phone, and in-person
  • Strong critical thinking ability
~~ ~~
Responsibilities
For San Francisco, CA-based roles: The total annualized on-target earnings (OTE) for this position is USD $98,349 - USD $103,341. The OTE includes a base hourly rate of USD $28.37 per hour - USD $29.81 per hour and an annualized cash variable incentive target range of USD $39,340 - USD $41,337.
The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.
An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits.
About Us
Ready to Ride?
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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