The Client Success Manager has responsibility for managing all facets of the relationship between our clients and Quantum Health. This person is the primary leader assigned to accounts to manage ...
77 Paychex Client Success Manager Jobs Hiring Near You
The Client Success Manager has responsibility for managing all facets of the relationship between our clients and Quantum Health. This person is the primary leader assigned to accounts to manage ...
Client Success Manager
Louisville, KY · Remote
Role Responsibilities As a Client Success Manager, you will be responsible for supporting our clients by acting as a frontline liaison to users of our cutting-edge software platform. Day-to-day, you ...
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Client Success Manager
Louisville, KY · Remote
Role Responsibilities As a Client Success Manager, you will be responsible for supporting our clients by acting as a frontline liaison to users of our cutting-edge software platform. Day-to-day, you ...
Client Success Manager Department: Marketing Reports To: VP / Director of Client Services Job Type: Full-Time, Exempt (Salaried) About the Role We're seeking a results-driven Client Success Manager ...
Client Success Manager Department: Marketing Reports To: VP / Director of Client Services Job Type: Full-Time, Exempt (Salaried) About the Role We're seeking a results-driven Client Success Manager ...
Client Success Manager
Worcester, MA · Remote
$70K - $80K/yr
We're looking for a highly motivated Client Success Manager to join our dynamic, collaborative team. If you love building relationships, driving measurable results, and working in a fast-paced ...
Client Success Manager
Worcester, MA · Remote
$70K - $80K/yr
We're looking for a highly motivated Client Success Manager to join our dynamic, collaborative team. If you love building relationships, driving measurable results, and working in a fast-paced ...
The Client Success Manager is responsible for ensuring that we deliver consistent, quality care to our clients. The Client Success Manager is responsible for maintaining accurate and up-to-date ...
The Client Success Manager is responsible for ensuring that we deliver consistent, quality care to our clients. The Client Success Manager is responsible for maintaining accurate and up-to-date ...
Description Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from ...
Description Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from ...
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Client Success Manager
Lakewood, NJ · On-site
$75K - $90K/yr
About the Role The Client Success Manager is the primary owner of the client relationship -- responsible for day-to-day communication, account health, retention, and organic revenue growth within an ...
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Client Success Manager
Lakewood, NJ · On-site
$75K - $90K/yr
About the Role The Client Success Manager is the primary owner of the client relationship -- responsible for day-to-day communication, account health, retention, and organic revenue growth within an ...
The Client Success Manager for Abstrakt Marketing Group is responsible for ensuring that all clients who are working with our Cloud Solutions department are completely satisfied with their service.
The Client Success Manager for Abstrakt Marketing Group is responsible for ensuring that all clients who are working with our Cloud Solutions department are completely satisfied with their service.
The Client Success Manager for Abstrakt Marketing Group is responsible for ensuring that all clients who are working with our Cloud Solutions department are completely satisfied with their service.
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The Client Success Manager for Abstrakt Marketing Group is responsible for ensuring that all clients who are working with our Cloud Solutions department are completely satisfied with their service.
Client Success Manager
$6.50K/mo
Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay Range: $50,000-60,000 base salary + up to $6,500 bonus potential We are looking for a strategic, results-driven ...
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Client Success Manager
$6.50K/mo
Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay Range: $50,000-60,000 base salary + up to $6,500 bonus potential We are looking for a strategic, results-driven ...
Client Success Manager
Worcester, MA · On-site +1
$70K - $80K/yr
We're looking for a highly motivated Client Success Manager to join our dynamic, collaborative team. If you love building relationships, driving measurable results, and working in a fast-paced ...
Client Success Manager
Worcester, MA · On-site +1
$70K - $80K/yr
We're looking for a highly motivated Client Success Manager to join our dynamic, collaborative team. If you love building relationships, driving measurable results, and working in a fast-paced ...
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Client Success Manager
Lakewood, NJ · On-site
$75K - $90K/yr
About the Role The Client Success Manager is the primary owner of the client relationship -- responsible for day-to-day communication, account health, retention, and organic revenue growth within an ...
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Client Success Manager
Lakewood, NJ · On-site
$75K - $90K/yr
About the Role The Client Success Manager is the primary owner of the client relationship -- responsible for day-to-day communication, account health, retention, and organic revenue growth within an ...
Client Success Manager
Richardson, TX · On-site
The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...
Client Success Manager
Richardson, TX · On-site
The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...
Client Success Manager
Miami, FL · On-site
Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform. We partner with employers, governments ...
Client Success Manager
Miami, FL · On-site
Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform. We partner with employers, governments ...
Client Success Manager
Reno, NV · On-site
Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from initial ...
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Client Success Manager
Reno, NV · On-site
Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from initial ...
Client Success Manager
Ann Arbor, MI · On-site
$6.50K/mo
Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay Range: $50,000-60,000 base salary + up to $6,500 bonus potential We are looking for a strategic, results-driven ...
Client Success Manager
Ann Arbor, MI · On-site
$6.50K/mo
Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay Range: $50,000-60,000 base salary + up to $6,500 bonus potential We are looking for a strategic, results-driven ...
Client Success Manager
Saint Louis, MO · On-site
The Client Success Manager for Abstrakt Marketing Group is responsible for ensuring that all clients who are working with our Cloud Solutions department are completely satisfied with their service.
Client Success Manager
Saint Louis, MO · On-site
The Client Success Manager for Abstrakt Marketing Group is responsible for ensuring that all clients who are working with our Cloud Solutions department are completely satisfied with their service.
As a Client Success Manager at Sunset, you will own a dedicated set of clients through the entire lifecycle of a company wind-down. This is a hands-on role that blends frontline client support with ...
As a Client Success Manager at Sunset, you will own a dedicated set of clients through the entire lifecycle of a company wind-down. This is a hands-on role that blends frontline client support with ...
Client Success Manager - Make a Lasting Impact! Are you passionate about transforming healthcare and creating meaningful change for women, children, and their families? Become a Client Success ...
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Client Success Manager - Make a Lasting Impact! Are you passionate about transforming healthcare and creating meaningful change for women, children, and their families? Become a Client Success ...
Client Success Manager
Akron, OH · On-site
Client Success Manager Department: Marketing Reports To: VP / Director of Client Services Job Type: Full-Time, Exempt (Salaried) About the Role We're seeking a results-driven Client Success Manager ...
Client Success Manager
Akron, OH · On-site
Client Success Manager Department: Marketing Reports To: VP / Director of Client Services Job Type: Full-Time, Exempt (Salaried) About the Role We're seeking a results-driven Client Success Manager ...
Paychex Jobs Information
What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?
To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.
How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?
Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.
What is a Client Success Manager?
A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.
What is the difference between Client Success Manager vs Account Manager?
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.
What is it like to work at Paychex?
Paychex is a company that values innovation, customer satisfaction, and employee growth, fostering a collaborative and dynamic work environment. As a leading provider of human capital management solutions, Paychex has a diverse team of professionals working together to deliver payroll, HR, and benefits services to clients across the United States. Working at Paychex may appeal to candidates who are interested in a stable and growing company with opportunities for professional development and advancement in a rapidly evolving industry.
Do workers at Paychex get paid breaks?
Yes. Most people get paid breaks.
77% of people say they get paid breaks.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and May 2026.
77% of people say they get paid breaks.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and May 2026.
Does Paychex pay people when they’re sick?
Yes. Most people get paid when they’re sick.
93% of people say they would get paid if they were sick but scheduled to work.
Based on data from 67 people who took the Breakroom Quiz between June 2025 and May 2026.
93% of people say they would get paid if they were sick but scheduled to work.
Based on data from 67 people who took the Breakroom Quiz between June 2025 and May 2026.
At Paychex, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
78% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and May 2026.
78% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and May 2026.
Is the health insurance from Paychex affordable enough for their workers?
Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 62 people who took the Breakroom Quiz between June 2025 and May 2026.
90% of people say the health insurance costs are okay
Based on data from 62 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people get paid time off at Paychex?
Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and May 2026.
99% of people say they get paid time off.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and September 2025.
- 43% of people with changing schedules find out their shifts one week or less ahead of time.
- 14% of people with changing schedules find out their shifts two weeks ahead of time.
- 29% of people with changing schedules find out their shifts three weeks ahead of time.
- 14% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and September 2025.
Do workers at Paychex worry about hours?
Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 50 people who took the Breakroom Quiz between March 2025 and March 2026.
92% of people report they don’t worry about getting enough hours.
Based on data from 50 people who took the Breakroom Quiz between March 2025 and March 2026.
Do Paychex workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 41 people who took the Breakroom Quiz between March 2025 and March 2026.
41% report that they don’t have enough control over which shifts they work.
Based on data from 41 people who took the Breakroom Quiz between March 2025 and March 2026.
How easy is it for Paychex workers to change shifts?
Some people find it hard to change shifts.
41% of people report that it’s hard to change shifts if they need to.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and March 2026.
41% of people report that it’s hard to change shifts if they need to.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and March 2026.
How easy is it to get time off at Paychex?
Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and May 2026.
75% of people report it’s easy to get time off.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and May 2026.
Do Paychex managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 50 people who took the Breakroom Quiz between March 2025 and March 2026.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 50 people who took the Breakroom Quiz between March 2025 and March 2026.
Do workers at Paychex do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
88% of people report that they don’t do extra unpaid work.
Based on data from 50 people who took the Breakroom Quiz between March 2025 and March 2026.
88% of people report that they don’t do extra unpaid work.
Based on data from 50 people who took the Breakroom Quiz between March 2025 and March 2026.
How easy is it to take sick days at Paychex?
Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and May 2026.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and May 2026.
Is working at Paychex good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and May 2026.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people at Paychex feel treated with respect by their managers?
Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between June 2025 and May 2026.
85% of people say they’re treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people at Paychex get to take their breaks without interruption?
Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and May 2026.
88% of people report that they get to take their breaks without interruption.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and May 2026.
Is it stressful to work at Paychex?
Most people feel stressed out here.
88% of people say they often feel stressed out at work.
Based on data from 67 people who took the Breakroom Quiz between June 2025 and May 2026.
88% of people say they often feel stressed out at work.
Based on data from 67 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people at Paychex enjoy their jobs?
Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.
42% of people report they don’t enjoy their job.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.
Do people at Paychex recommend working with their team?
Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and May 2026.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people get enough training when they start at Paychex?
Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and May 2026.
41% of people report they didn’t get enough training when they started working here.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people get support to advance at Paychex?
Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between June 2025 and May 2026.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between June 2025 and May 2026.
Do people think Paychex’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between June 2025 and May 2026.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between June 2025 and May 2026.
Do workers feel well informed about how Paychex is doing?
Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 65 people who took the Breakroom Quiz between June 2025 and May 2026.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 65 people who took the Breakroom Quiz between June 2025 and May 2026.
What other companies are hiring for Client Success Manager jobs?
What are the most popular jobs at Paychex?
What are the most popular categories at Paychex?
