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72 Paychex Client Success Manager Jobs Hiring Near You

Nexus IT Inc

Client Success Manager

Salt Lake City, UT · On-site +1

$80K - $104K/yr

Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To: Front Line Service POD Team Lead (TL) Salary/Pay: $80K - $104K / Year - Commensurate with experience ...

Nexus IT, Inc

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To: Front Line Service POD Team Lead (TL) Salary/Pay: $80K - $104K / Year - Commensurate with experience ...

ProPayHR

Client Success Manager

Evanston, IL · On-site +1

As the Client Success Manager at ProPay HR, you play a critical role in the continued growth of our Business by ensuring the success and satisfaction of our clients. We support clients with critical ...

Virtual Peaker

Client Success Manager

Louisville, KY · Remote

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future. Role Responsibilities ...

Randall Reilly

Client Success Manager

The Client Success Manager is responsible for managing a portfolio of RigDig customers and driving customer retention, growth, adoption, and long-term success within an assigned book of business. A ...

Orion Solutions

Client Success Manager

Reston, VA · On-site

$55K - $65K/yr

About the Client Success Manager position We're looking for a driven and passionate Client Success Manager (CSM) who loves building relationships and helping clients win. In this role, you'll be the ...

Pine Services Group

Client Success Manager

Toronto, ON · Remote

Client Success Manager Remote About the Opportunity One of Pine's portfolio companies is hiring! This company is an established, growing B2B technology services company that helps small and mid-sized ...

DebtBlue LLC

Client Success Manager

Richardson, TX · On-site

The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...

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Paychex Jobs Information

What is it like to work at Paychex?

Paychex is a company that values innovation, customer satisfaction, and employee growth, fostering a collaborative and dynamic work environment. As a leading provider of human capital management solutions, Paychex has a diverse team of professionals working together to deliver payroll, HR, and benefits services to clients across the United States. Working at Paychex may appeal to candidates who are interested in a stable and growing company with opportunities for professional development and advancement in a rapidly evolving industry.

What makes Paychex an attractive place to work?

Paychex is a well-established and reputable provider of human capital management solutions, serving over 670,000 businesses across North America. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a stable and secure setting. By joining Paychex, individuals can contribute to the company's mission of helping businesses succeed and grow, while also advancing their own careers and making a meaningful impact in the industry.

Do workers at Paychex get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Paychex pay people when they’re sick?

Yes. Most people get paid when they’re sick.
91% of people say they would get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

At Paychex, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Paychex affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Paychex?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 44% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 25% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 16 people who took the Breakroom Quiz between November 2024 and September 2025.

Do workers at Paychex worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Paychex workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 45 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Paychex workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at Paychex?

Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Paychex managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 55 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at Paychex spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 55 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Paychex?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 73 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Paychex job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and September 2025.

Is working at Paychex good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Paychex feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Paychex get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 63 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Paychex?

Most people feel stressed here.
87% of people say they often feel stressed at work.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Paychex enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Paychex recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Paychex?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Paychex?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Paychex’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Paychex is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Client Success Manager jobs?

What are the most popular jobs at Paychex?

What are the most popular categories at Paychex?

Infographic showing various Client Success Manager job openings at Paychex in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 57% Physical, and 43% Remote job distribution.

Client Success Manager

Zoot Enterprises, Inc.

Bozeman, MT • On-site

Full-time

Posted 9 days ago

Job description

Client Success ManagerLocation: Bozeman, MT, 59718Job Description:
The Client Success Manager (CSM) is dedicated to ensuring Zoot’s clients achieve their desired outcomes while maximizing the value of Zoot’s product and services with a focus on revenue maintenance and revenue growth targets. The CSM will work with assigned clients to identify new opportunities, client goals, establish KPIs then work with Zoot teams to ensure goals are met .The CSM position is fast paced and ever changing, requiring flexibility, self-initiative, and regular management of changing priorities.
For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting-edge data sources to help reduce risk.
Key Responsibilities
  1. Work in tandem with Zoot’s sales, marketing and platform delivery teams, develop and maintain strong relationships with assigned clients, including primary stakeholders and decision-makers, and prioritize client satisfaction and revenue growth while creating a seamless client experience.
  2. Play a critical part in go to market activities by capturing client feedback and executing customer campaigns
  3. Develop and execute account strategies and account plans for assigned accounts.
  4. Demonstrate empathy and understand client needs and pain points, working with appropriate Zoot teams to ensure they are properly addressed and communicated to clients.
  5. Work with clients to ensure they are gaining the most value from our product or service and create opportunities for upselling or cross-selling, be consultative
  6. Focus on client retention and growth opportunities to increase revenue and manage contracts
  7. Manage client relationships through regular check-ins, proactive outreach, and tailored communication to ensure the client is satisfied and achieving their desired goals. Develop communication strategies and plans for each assigned client as part of the account strategy and account plans.
  8. Provide ongoing support and guidance to ensure client success, including training, best practices, and industry insights.
  9. Identify and address any challenges or obstacles that may hinder client success and communicate those risks to appropriate Zoot teams.
  10. Collect and analyze client success KPIs to improve our products and services, to ensure we are exceeding expectations.
  11. Report all client activities, strategies and plan accomplishments to Zoot management through weekly reporting and account plan reviews.
  12. Maintain working knowledge of Zoot solutions and capabilities with particular emphasis on the value proposition of each in the context of assigned account and prospect business models, current industry trends, market conditions, compliance issues, and financial regulations.
  13. Other duties as assigned – it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision.
Qualifications and Skills
  • Bachelor’s degree in Business, Marketing, Communication or related field (Master’s preferred).
  • 4+ years of experience in client success, customer experience, or project/account management roles.
  • Familiarity with customer success software, CRM platforms, and data reporting tools.
  • Ability to thrive in a fast-paced environment with competing priorities.
Background Check Requirement:
Ability to successfully pass background screening.
Physical Requirements:
All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors. This position specifically requires long periods of sitting at a computer workstation.
Working Conditions | Work Hours | Location:
This position will take place primarily in an office setting. To optimize team performance, the workspace for this position is typically a cubicle setting in an open space environment. It is expected that exempt employees, and specifically this position, regularly and consistently report to work on-site, at Zoot headquarters, during normal business hours. Occasional nighttime and weekend work is required within the position. This position may occasionally require travel. The Client Success Manager position is fast paced and ever changing, requiring flexibility, self-initiative, and regular management of changing priorities.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job which may include helping others in the same or different departments, may be assigned by supervision. Duties, responsibilities and activities may change at any time with or without notice.

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