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73 Paychex Client Success Manager Jobs Hiring Near You

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

Morgan Stanley

Client Success Manager

Sandy, UT

Client Success Management: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online platforms, for ...

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

Morgan Stanley

Client Success Manager

Purchase, NY · On-site

Client Success Manager Responsibilities: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online ...

Morgan Stanley

Client Success Manager

Purchase, NY

Client Success Manager Responsibilities: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online ...

Morgan Stanley

Client Success Manager

Sandy, UT · On-site

Client Success Management: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online platforms, for ...

Morgan Stanley

Client Success Manager

Purchase, NY · On-site

Client Success Manager Responsibilities: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online ...

ID Plans

Client Success Manager

Tampa, FL · Remote

Client Success Manager Location: Tampa, Florida (Corporate Office) Employment Type: Full-Time Reports to: Sr. Client Success Manager Position Overview The Client Success Manager plays a critical role ...

CallTower, Inc.

Client Success Manager

South Jordan, UT · On-site

$70K - $82K/yr

Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...

NK Consultancy LLC

Client Success Manager

Houston, TX · Remote

ABOUT THE ROLE We are looking for a Client Success Manager to lead our Client Services team and drive measurable outcomes for our healthcare clients. In this role, you'll build and manage the ...

ID Plans Corp.

Client Success Manager

Tampa, FL · On-site

$75K - $85K/yr

Client Success Manager Location: Tampa, Florida (Corporate Office) Employment Type: Full-Time Reports to: Sr. Client Success Manager Position Overview The Client Success Manager plays a critical role ...

CallTower, Inc.

Client Success Manager

Rochester, NY · On-site

$68K - $80K/yr

Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...

CallTower, Inc.

Client Success Manager

South Jordan, UT · On-site

$70K - $82K/yr

Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...

CallTower, Inc.

Client Success Manager

Rochester, NY · On-site

$68K - $80K/yr

Description Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR ...

CallTower Inc

Client Success Manager

Rochester, NY · On-site

Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k MRR-16K MRR) existing ...

Nexus IT Inc

Client Success Manager

Salt Lake City, UT · On-site +1

$80K - $104K/yr

Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To: Front Line Service POD Team Lead (TL) Salary/Pay: $80K - $104K / Year - Commensurate with experience ...

Orion Solutions

Client Success Manager

Reston, VA · On-site

$55K - $65K/yr

About the Client Success Manager position We're looking for a driven and passionate Client Success Manager (CSM) who loves building relationships and helping clients win. In this role, you'll be the ...

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Paychex Jobs Information

What is it like to work at Paychex?

Paychex is a company that values innovation, customer satisfaction, and employee growth, fostering a collaborative and dynamic work environment. As a leading provider of human capital management solutions, Paychex has a diverse team of professionals working together to deliver payroll, HR, and benefits services to clients across the United States. Working at Paychex may appeal to candidates who are interested in a stable and growing company with opportunities for professional development and advancement in a rapidly evolving industry.

What makes Paychex an attractive place to work?

Paychex is a well-established and reputable provider of human capital management solutions, serving over 670,000 businesses across North America. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a stable and secure setting. By joining Paychex, individuals can contribute to the company's mission of helping businesses succeed and grow, while also advancing their own careers and making a meaningful impact in the industry.

Do workers at Paychex get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 41 people who took the Breakroom Quiz between September 2025 and September 2026.

Does Paychex pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 49 people who took the Breakroom Quiz between September 2025 and September 2026.

At Paychex, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
38% of people say they have to use vacation days when they’re out sick.
Based on data from 50 people who took the Breakroom Quiz between September 2025 and September 2026.

Is the health insurance from Paychex affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 44 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get paid time off at Paychex?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 51 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 44% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 25% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 16 people who took the Breakroom Quiz between November 2024 and September 2025.

Do workers at Paychex worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Paychex workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 45 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Paychex workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at Paychex?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Paychex managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 55 people who took the Breakroom Quiz between March 2025 and March 2026.

Do jobs at Paychex spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 55 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Paychex?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 49 people who took the Breakroom Quiz between September 2025 and September 2026.

Is a Paychex job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and September 2025.

Is working at Paychex good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Paychex feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 45 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Paychex get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 41 people who took the Breakroom Quiz between September 2025 and September 2026.

Is it stressful to work at Paychex?

Most people feel stressed here.
94% of people say they often feel stressed at work.
Based on data from 47 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Paychex enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Paychex recommend working with their team?

Only some people recommend working with their team.
65% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 51 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at Paychex?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 50 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get support to advance at Paychex?

Most people are given support to advance their career here.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people think Paychex’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Paychex is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Client Success Manager jobs?

What are the most popular jobs at Paychex?

What are the most popular categories at Paychex?

Infographic showing various Client Success Manager job openings at Paychex in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 50% Physical, 3% Hybrid, and 47% Remote job distribution.

Client Success Manager

Portsmouth, NH • On-site

Lyra Technology Group
See more jobs at Lyra Technology Groupexternal

$70K - $80K/yr

Full-time

Re-posted 6 days ago

Job description

Client Success Manager-Lyra Technology Group

Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic partner to our clients, focused on driving satisfaction, retention, and account growth. As a trusted advisor, the CSM leads proactive client engagement, including Strategic Quarterly Business Reviews (QBRs), upsell and cross-sell conversations, and roadmap development. This is a revenue-influencing role that blends technical insight into client relationship management, requiring strong communication skills and a foundation in IT services. At every point, from onboarding to ongoing consultations, the CSM team collects, analyzes, and then uses data to ensure that their clients are fully engaged and getting the value they expect.

About Lyra...

Lyra Technology Group is a family of industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. We made our first acquisition at the beginning of 2018. Now, we hold a controlling stake in 80 companies and are continuing to grow. Our companies employ over 600 team members and sit across the Northeast, Midwest, and Eastern Canada. Each company is led by its own management team, and we are incredibly proud of the work they do.

Your work as a Client Success Manager will include several components:

Manage Client Relationships - Serve as the primary point of contact for assigned clients, ensuring their needs are met and expectations exceeded.

Drive Retention & Growth - Own client renewals and proactively identify expansion opportunities to increase account value.

Own Upsell Conversations - Lead upsell and cross-sell discussions that align with client needs and PCGiT's service offerings, collaborating with AEs or leadership as needed.

Understand the Business - Become a strategic partner by learning each client's business model, goals, IT stack, and pain points.

Coordinate Solutions - Work cross-functionally with service delivery, technical support, and sales to resolve issues and advocate for client needs.

Lead QBRs & Strategy Sessions - Conduct regular account reviews, usage reports, and roadmap planning sessions with clients.

Champion the Client Experience - Ensure a high-touch, consultative experience from onboarding through renewal.

Our ideal Client Success Manager has the following qualifications:

2-4 years of experience in client success, account management, or related B2B customer-facing roles.

Familiarity with IT services, MSP environments, or technical support workflows is strongly preferred.

Strong communication and relationship-building skills with clients ranging from IT managers to C-suite.

Confidence in conducting client meetings, reviewing technical data, and leading renewal or upsell conversations.

Comfortable and confident leading upsell conversations, positioning solutions that create additional value.

Experience identifying and nurturing account expansion opportunities, even without a formal quota.

Proficiency with CRM and account management tools (HubSpot preferred).

A proactive mindset - you solve problems before they escalate.

Strong organizational skills and attention to detail across multiple client accounts.

If joining a team-oriented company in the tech space sounds appealing to you, let's have a conversation.

Employment Type: FULL_TIME

Apply