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77 Paychex Client Success Manager Jobs Hiring Near You

APC Integrated

Client Success Manager

O Fallon, MO · On-site

Client Success Manager Location: On-Site (O'Fallon, MO) Reports to: Manager Position Status: Exempt About Us: Automotive Product Consultants (APC) provides an array of services in the automotive ...

EagleOne - Case Management Solutions

Be Seen First

Client Success Manager

Burr Ridge, IL · On-site

$70K - $80K/yr

Client Success Manager The Client Success Manager is responsible for the day-to-day relationship/account management for assigned clients in an effort to retain customers and ensure a great client ...

Rocket 55 LLC

Client Success Manager

Minneapolis, MN · On-site

$70K - $79K/yr

Rocket55 Client Success Managers focus on delivering world-class customer service and thrive in fast-paced, ever-evolving environments. The Client Success Manager will coordinate with project ...

Sunsets HQ Corp.

Client Success Manager

New York, NY · On-site

$90K - $135K/yr

As a Client Success Manager at Sunset, you will own a dedicated set of clients through the entire lifecycle of a company wind-down. This is a hands-on role that blends frontline client support with ...

Cendien

Our Client Success Managers pride themselves in delivering an unparalleled premium customer experience, they are highly client-focused and delivery in a fast paced environment. A successful Client ...

EagleOne - Case Management Solutions

Be Seen First

Client Success Manager

Burr Ridge, IL · On-site

$70K - $80K/yr

Client Success Manager The Client Success Manager is responsible for the day-to-day relationship/account management for assigned clients in an effort to retain customers and ensure a great client ...

Maven Clinic

Client Success Manager

New York, NY · On-site +1

The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct ...

ID Tech Solutions

Client Success Manager

Lakewood, NJ · On-site

$75K - $90K/yr

Client Success Manager - Join Our Fast-Growing Team at ID Tech Solutions! Are you ready to grow your career at a fast-paced, award-winning company? At ID-Tech Solutions, we're not just another IT ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...

Maven Clinic

Client Success Manager

New York, NY · Remote

The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct ...

results.com

Client Success Manager

San Francisco, CA · On-site

The Client Success Manager will look for opportunities to expand our reach within customers adding new users, certifications or services to existing accounts. We are now targeting businesses with 50 ...

results.com

Client Success Manager

San Francisco, CA

The Client Success Manager will look for opportunities to expand our reach within customers adding new users, certifications or services to existing accounts. We are now targeting businesses with 50 ...

Noor WFS

Client Success Manager

New York, NY · Remote

Client Success Manager (Account Manager) Noor Workforce Solutions Remote Full-Time About the role As a Client Success Manager, you will serve as the primary liaison between Noor Workforce Solutions ...

MDCalc

Client Success Manager

New York, NY · On-site +1

The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs, and brings clarity and confidence to every interaction. In this role, you'll guide pharmaceutical ...

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Paychex Jobs Information

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is it like to work at Paychex?

Paychex is a company that values innovation, customer satisfaction, and employee growth, fostering a collaborative and dynamic work environment. As a leading provider of human capital management solutions, Paychex has a diverse team of professionals working together to deliver payroll, HR, and benefits services to clients across the United States. Working at Paychex may appeal to candidates who are interested in a stable and growing company with opportunities for professional development and advancement in a rapidly evolving industry.

Do workers at Paychex get paid breaks?

Yes. Most people get paid breaks.
77% of people say they get paid breaks.
Based on data from 56 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Paychex pay people when they’re sick?

Yes. Most people get paid when they’re sick.
93% of people say they would get paid if they were sick but scheduled to work.
Based on data from 67 people who took the Breakroom Quiz between June 2025 and May 2026.

At Paychex, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
78% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Paychex affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 62 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get paid time off at Paychex?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 43% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 29% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 14 people who took the Breakroom Quiz between November 2024 and September 2025.

Do workers at Paychex worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 50 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Paychex workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 41 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Paychex workers to change shifts?

Some people find it hard to change shifts.
41% of people report that it’s hard to change shifts if they need to.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at Paychex?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and May 2026.

Do Paychex managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 50 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at Paychex do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
88% of people report that they don’t do extra unpaid work.
Based on data from 50 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Paychex?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 69 people who took the Breakroom Quiz between June 2025 and May 2026.

Is working at Paychex good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Paychex feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Paychex get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Paychex?

Most people feel stressed out here.
88% of people say they often feel stressed out at work.
Based on data from 67 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Paychex enjoy their jobs?

Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 55 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Paychex recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get enough training when they start at Paychex?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 68 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get support to advance at Paychex?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people think Paychex’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between June 2025 and May 2026.

Do workers feel well informed about how Paychex is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 65 people who took the Breakroom Quiz between June 2025 and May 2026.
What other companies are hiring for Client Success Manager jobs?
What are the most popular jobs at Paychex?
What are the most popular categories at Paychex?
Infographic showing various Client Success Manager job openings at Paychex in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 63% Physical, and 37% Remote job distribution.
Client Success Manager

Client Success Manager

APC Integrated

O Fallon, MO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Position: Client Success Manager
Location: On-Site (O'Fallon, MO)
Reports to: Manager
Position Status: Exempt
About Us:
Automotive Product Consultants (APC) provides an array of services in the automotive industry and other industries. Our core service, the APC Follow-Up Program, is a proven system that provides dealerships with a second opportunity to sell sales and service customers F&I products after they have left the dealership.
Client Success Manager Job Duties:
  • Service multiple clients concurrently
  • Communicates client needs and to colleagues internally – via email and Task Planner to ensure consistent service
  • Creative Design
  • Sales Support
  • Provides planning, support, execution and tracking of the print and mail process
  • Keep records of client data through its cycle of use
  • Makes sure clients receive requested products and services in a timely fashion
  • Point of contact for assigned clients

Client Success Manager Skills and Qualifications:
  • Ability to communicate with clients and colleagues in verbal and written formats
  • Ability to manage multiple clients and projects simultaneously
  • PC skills – Typing / Microsoft / Adobe / CRM - Database
  • Time management
  • Listening skills
  • Negotiation skills
  • Presentation skills
Our Employees Enjoy:
  • 401K with company match
  • Medical, vision and dental insurance
  • Paid vacation and personal time
  • Career advancement opportunities

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At APC we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Diversity, Equity, & Inclusion at Spectrum Automotive Holdings Corp.:
APC affirms that inequality is detrimental to our employees, our customers, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. APC is committed to equal opportunity regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age marital status, or protected veteran status and will not discriminate against anyone on the basis of disability. Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well. We support an inclusive workplace where employees excel based on personal merit, qualifications, ability, and job performance.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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