Client Success Manager
$95K - $125K/yr
About the Role ADRM is seeking a Client Success Manager to support and coordinate strategic client initiatives across large, enterprise accounts. This role serves as a central point of contact ...
72 Paychex Client Success Manager Jobs Hiring Near You
Client Success Manager
$95K - $125K/yr
About the Role ADRM is seeking a Client Success Manager to support and coordinate strategic client initiatives across large, enterprise accounts. This role serves as a central point of contact ...
Client Success Manager
Studio City, CA · On-site
Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...
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Client Success Manager
Studio City, CA · On-site
Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...
Client Success Manager
Miami, FL · On-site
Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform. We partner with employers, governments ...
Client Success Manager
Miami, FL · On-site
Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform. We partner with employers, governments ...
Client Success Managers oversee sales for a portfolio of customer accounts and the related customer experiences. Customer success is vital to our organization. As a Client Success Manager, you will ...
Client Success Managers oversee sales for a portfolio of customer accounts and the related customer experiences. Customer success is vital to our organization. As a Client Success Manager, you will ...
Client Success Manager
$60K - $65K/yr
Title : Client Success Manager Location: Fully Remote (with travel) Employment Type: Full Time Reports To: Director of Client Engagement, Exec Vice President of Client Success Position Overview:
Client Success Manager
$60K - $65K/yr
Title : Client Success Manager Location: Fully Remote (with travel) Employment Type: Full Time Reports To: Director of Client Engagement, Exec Vice President of Client Success Position Overview:
Client Success Manager
$70K - $80K/yr
As the Client Success Manager, you will have responsibility for managing the day-to-day relationship for an assigned set of clients. You will support a cross-functional group aligned to your clients ...
Client Success Manager
$70K - $80K/yr
As the Client Success Manager, you will have responsibility for managing the day-to-day relationship for an assigned set of clients. You will support a cross-functional group aligned to your clients ...
Client Success Manager
Houston, TX · On-site
$75K - $85K/yr
Client Success Manager Location: Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k). About the Role We are seeking a Client ...
Client Success Manager
Houston, TX · On-site
$75K - $85K/yr
Client Success Manager Location: Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k). About the Role We are seeking a Client ...
Client Success Manager
Houston, TX · Remote
$75K - $85K/yr
Client Success Manager Location: Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k). About the Role We are seeking a Client ...
New
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Client Success Manager
Houston, TX · Remote
$75K - $85K/yr
Client Success Manager Location: Remote (U.S.) Pay Range: $75,000 - $85,000 / year Benefits: This position is eligible for medical, dental, vision and 401(k). About the Role We are seeking a Client ...
New
Client Success Manager
New York, NY · On-site +1
The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs, and brings clarity and confidence to every interaction. In this role, you'll guide pharmaceutical ...
Client Success Manager
New York, NY · On-site +1
The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs, and brings clarity and confidence to every interaction. In this role, you'll guide pharmaceutical ...
Client Success Manager
Houston, TX · On-site
$16 - $18/hr
Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...
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Client Success Manager
Houston, TX · On-site
$16 - $18/hr
Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...
Client Success Manager
Spokane, WA · Remote
About the Role The Client Success Manager is responsible for delivering a high-quality, end-to-end client experience throughout the estate planning process. This role serves as the primary point of ...
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Client Success Manager
Spokane, WA · Remote
About the Role The Client Success Manager is responsible for delivering a high-quality, end-to-end client experience throughout the estate planning process. This role serves as the primary point of ...
Client Success Manager
$70K - $80K/yr
As the Client Success Manager, you will have responsibility for managing the day-to-day relationship for an assigned set of clients. You will support a cross-functional group aligned to your clients ...
Client Success Manager
$70K - $80K/yr
As the Client Success Manager, you will have responsibility for managing the day-to-day relationship for an assigned set of clients. You will support a cross-functional group aligned to your clients ...
Paychex Jobs Information
What is it like to work at Paychex?
Paychex is a company that values innovation, customer satisfaction, and employee growth, fostering a collaborative and dynamic work environment. As a leading provider of human capital management solutions, Paychex has a diverse team of professionals working together to deliver payroll, HR, and benefits services to clients across the United States. Working at Paychex may appeal to candidates who are interested in a stable and growing company with opportunities for professional development and advancement in a rapidly evolving industry.
What makes Paychex an attractive place to work?
Paychex is a well-established and reputable provider of human capital management solutions, serving over 670,000 businesses across North America. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a stable and secure setting. By joining Paychex, individuals can contribute to the company's mission of helping businesses succeed and grow, while also advancing their own careers and making a meaningful impact in the industry.
Do workers at Paychex get paid breaks?
Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.
80% of people say they get paid breaks.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.
Does Paychex pay people when they’re sick?
Yes. Most people get paid when they’re sick.
91% of people say they would get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.
91% of people say they would get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.
At Paychex, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.
Is the health insurance from Paychex affordable enough for their workers?
Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.
95% of people say the health insurance costs are okay
Based on data from 59 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get paid time off at Paychex?
Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.
99% of people say they get paid time off.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and September 2025.
- 44% of people with changing schedules find out their shifts one week or less ahead of time.
- 19% of people with changing schedules find out their shifts two weeks ahead of time.
- 25% of people with changing schedules find out their shifts three weeks ahead of time.
- 13% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and September 2025.
Do workers at Paychex worry about hours?
Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between March 2025 and March 2026.
93% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between March 2025 and March 2026.
Do Paychex workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 45 people who took the Breakroom Quiz between March 2025 and March 2026.
44% report that they don’t have enough control over which shifts they work.
Based on data from 45 people who took the Breakroom Quiz between March 2025 and March 2026.
How easy is it for Paychex workers to change shifts?
Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and March 2026.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and March 2026.
How easy is it to get time off at Paychex?
Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.
72% of people report it’s easy to get time off.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.
Do Paychex managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 55 people who took the Breakroom Quiz between March 2025 and March 2026.
98% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 55 people who took the Breakroom Quiz between March 2025 and March 2026.
Do jobs at Paychex spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 55 people who took the Breakroom Quiz between March 2025 and March 2026.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 55 people who took the Breakroom Quiz between March 2025 and March 2026.
How easy is it to take sick days at Paychex?
Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 73 people who took the Breakroom Quiz between July 2025 and July 2026.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 73 people who took the Breakroom Quiz between July 2025 and July 2026.
Is a Paychex job good for students?
Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and September 2025.
83% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and September 2025.
Is working at Paychex good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Paychex feel treated with respect by their managers?
Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.
86% of people say they’re treated with respect by their managers.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Paychex get to take their breaks without interruption?
Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 63 people who took the Breakroom Quiz between July 2025 and July 2026.
86% of people report that they get to take their breaks without interruption.
Based on data from 63 people who took the Breakroom Quiz between July 2025 and July 2026.
Is it stressful to work at Paychex?
Most people feel stressed here.
87% of people say they often feel stressed at work.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and August 2026.
87% of people say they often feel stressed at work.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Paychex enjoy their jobs?
Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.
38% of people report they don’t enjoy their job.
Based on data from 56 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Paychex recommend working with their team?
Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Paychex?
Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.
39% of people report they didn’t get enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Paychex?
Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people think Paychex’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how Paychex is doing?
Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Client Success Manager jobs?
What are the most popular jobs at Paychex?
What are the most popular categories at Paychex?
$95K - $125K/yr
Full-time
Medical, Dental, Vision, Retirement
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
ADRM is a leading physical security consulting firm with a bold vision to be the most trusted security firm in the industry. Our mission is to disrupt the security landscape, drive change, and create a truly safer world. We safeguard organizations' critical assets through data-driven risk management solutions. In addition to traditional security consulting services, we provide unique and customized solutions tailored to individual client needs and risk profiles. Our esteemed clients include industry leaders in the Financial, Technology, Data Center, Bio-Tech, Critical Infrastructure, and Higher Education sectors.
Our core values - Balance, Curiosity, Integrity, Respect, Team, and Trust, are at the heart of everything we do. We are committed to embodying these values in every action and interaction. At ADRM, we take pride in our team, who are passionate about their work and the clients we serve. We believe in the importance of work-life balance and support our team members with a comprehensive benefits package.
About the Role
ADRM is seeking a Client Success Manager to support and coordinate strategic client initiatives across large, enterprise accounts. This role serves as a central point of contact between client stakeholders and internal ADRM teams, helping ensure successful communication and execution across multiple services and operational initiatives.
This is a highly collaborative client-facing role focused on account coordination, initiative success, and operational follow-through. The Client Success Manager will work cross-functionally across Managed Services, Design, DEFENDER™, assessments, and other strategic initiatives to help ensure clients receive a seamless and high-quality experience with ADRM.
About You
You are client-focused, highly organized, and execution-oriented, with a strong ability to manage multiple stakeholders and priorities. You're comfortable in a client-facing role and take pride in delivering clear, professional, and reliable program execution.
You're tech-savvy (but not a developer), collaborative by nature, operationally minded, and motivated by helping both clients and internal teams succeed.
Responsibilities
Client Success & Account Coordination
Program & Initiative Management
Requirements
Why ADRM
Salary Description
$95k - $125k annual
Our core values - Balance, Curiosity, Integrity, Respect, Team, and Trust, are at the heart of everything we do. We are committed to embodying these values in every action and interaction. At ADRM, we take pride in our team, who are passionate about their work and the clients we serve. We believe in the importance of work-life balance and support our team members with a comprehensive benefits package.
About the Role
ADRM is seeking a Client Success Manager to support and coordinate strategic client initiatives across large, enterprise accounts. This role serves as a central point of contact between client stakeholders and internal ADRM teams, helping ensure successful communication and execution across multiple services and operational initiatives.
This is a highly collaborative client-facing role focused on account coordination, initiative success, and operational follow-through. The Client Success Manager will work cross-functionally across Managed Services, Design, DEFENDER™, assessments, and other strategic initiatives to help ensure clients receive a seamless and high-quality experience with ADRM.
About You
You are client-focused, highly organized, and execution-oriented, with a strong ability to manage multiple stakeholders and priorities. You're comfortable in a client-facing role and take pride in delivering clear, professional, and reliable program execution.
You're tech-savvy (but not a developer), collaborative by nature, operationally minded, and motivated by helping both clients and internal teams succeed.
Responsibilities
Client Success & Account Coordination
- Serve as the primary point of contact for strategic client accounts and initiatives
- Lead client meetings, program reviews, onboarding sessions, and strategic discussions
- Reinforce ADRM's position as a trusted long-term partner
- Support account growth opportunities through relationship management
- Help coordinate onboarding timelines, milestones, and deliverables across multiple client deployments
- Partner with development and internal stakeholders to help shape appropriate solutions and responses based on client feedback
- Build strong working relationships with client stakeholders and internal teams
- Support long-term client success by helping ensure a seamless and high-quality client experience
Program & Initiative Management
- Lead client onboarding sessions, training, and platform walkthroughs
- Support clients in understanding and using DEFENDER™ effectively for their operational needs
- Help maintain momentum and ensure projects and operational initiatives continue progressing effectively
- Identify gaps and proactively help resolve them
- Program & Project Management: track timelines, milestones, deliverables, risks, dependencies, and action items
- Maintain clear documentation, status updates, and reporting
- Partner with internal teams to ensure smooth execution and issue resolution
- Other duties as assigned
Requirements
- Bachelor's degree in Program Management, Communications, Information Systems, or a related field preferred
- 5+ years of experience in client-facing program management, implementation, onboarding, or service delivery or equivalent experience
- Demonstrated experience supporting multiple accounts or stakeholders simultaneously in a structured, organized way
- Strong ability to manage programs end-to-end, including timelines, deliverables, dependencies, and follow-ups
- Comfortable working directly with enterprise and/or global clients
- Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences
- Tech-savvy and comfortable navigating and demonstrating SaaS various platforms
- Highly organized, detail-oriented, and proactive in identifying risks and resolving issues
- Willingness and ability to travel occasionally for on-site client meetings as needed
- Ability to work independently in a remote environment while staying closely connected to internal teams
- Able to pass a comprehensive background check
- Travel occasionally for client meetings and on-site engagements as needed
Why ADRM
- Be part of a forward-thinking physical security firm that is reshaping the industry
- Work in a collaborative environment that values balance, respect, and integrity
- Contribute to a mission-driven company with a commitment to creating a safer world
- ADRM covers 100% of health, dental, and vision insurance premiums for team members and their dependents, ensuring complete support for your well-being and that of your family
- Enjoy a robust 401(k) plan that includes a generous company match and profit sharing
- Team Pride
- Because at ADRM, our people are why we exist
Salary Description
$95k - $125k annual