At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... You'll work across engineering, product, and platform teams to solve complex technical challenges ...
60 Nice Software Engineer Jobs Hiring Near You
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... You'll work across engineering, product, and platform teams to solve complex technical challenges ...
Technical Support Engineer
Richardson, TX · On-site
Working closely with customers, Product, and Engineering, you'll troubleshoot problems, identify ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Technical Support Engineer
Richardson, TX · On-site
Working closely with customers, Product, and Engineering, you'll troubleshoot problems, identify ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
We are looking for a Professional Services Engineer to grow our professional services team here in ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
We are looking for a Professional Services Engineer to grow our professional services team here in ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
We are looking for a Professional Services Engineer to grow our professional services team here in ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
We are looking for a Professional Services Engineer to grow our professional services team here in ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Senior Machine Learning Engineer
Sandy, UT · On-site
$113K - $150K/yr
As Senior Machine Learning Engineer, you will own the evaluation and optimization of speech ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Senior Machine Learning Engineer
Sandy, UT · On-site
$113K - $150K/yr
As Senior Machine Learning Engineer, you will own the evaluation and optimization of speech ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Working closely with customers, Product, and Engineering, you'll troubleshoot problems, identify ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Working closely with customers, Product, and Engineering, you'll troubleshoot problems, identify ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Professional Services Engineer
Sandy, UT · On-site
We are looking for a Professional Services Engineer to grow our professional services team here in ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Professional Services Engineer
Sandy, UT · On-site
We are looking for a Professional Services Engineer to grow our professional services team here in ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Experience * 7+ years in a solutions engineering, pre-sales, or sales architecture role, engaged in ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Experience * 7+ years in a solutions engineering, pre-sales, or sales architecture role, engaged in ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Lead QA Architect
Sandy, UT · On-site
We are looking for a Lead QA Architect to define how quality is engineered across this ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Lead QA Architect
Sandy, UT · On-site
We are looking for a Lead QA Architect to define how quality is engineered across this ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
A NiCE CX Outbound Solution Engineer specializes in designing and deploying outbound contact center ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
A NiCE CX Outbound Solution Engineer specializes in designing and deploying outbound contact center ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Principal Software Engineer
Sandy, UT · Hybrid
$128K - $172K/yr
We are seeking a Principal Software Engineer who brings exceptional technical depth, strong ... At NiCE, we don't just connect systems-we connect people, platforms, and possibilities. In this ...
Principal Software Engineer
Sandy, UT · Hybrid
$128K - $172K/yr
We are seeking a Principal Software Engineer who brings exceptional technical depth, strong ... At NiCE, we don't just connect systems-we connect people, platforms, and possibilities. In this ...
Lead Software Engineer
Seattle, WA · On-site
$150 - $190/hr
Lead Software Engineer (Data technologies) Location Sandy, UT or Atlanta, GA or Bay Area, CA ... Experience in making Data ready for AI with Semantic layer (Nice to have) Required Technical ...
Lead Software Engineer
Seattle, WA · On-site
$150 - $190/hr
Lead Software Engineer (Data technologies) Location Sandy, UT or Atlanta, GA or Bay Area, CA ... Experience in making Data ready for AI with Semantic layer (Nice to have) Required Technical ...
Ability to interface with Sales Engineers and IT users to understand high-level technical ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Ability to interface with Sales Engineers and IT users to understand high-level technical ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
AI Solution Strategist
$124K - $160K/yr
Solid grasp of software development fundamentals, product management, and engineering workflows ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
AI Solution Strategist
$124K - $160K/yr
Solid grasp of software development fundamentals, product management, and engineering workflows ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Software Engineer - Java, Angular, AWS
Sandy, UT · On-site
$49.25 - $67.50/hr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... As a Software Engineer on the User Hub team, you'll help build and enhance one of the most critical ...
Software Engineer - Java, Angular, AWS
Sandy, UT · On-site
$49.25 - $67.50/hr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... As a Software Engineer on the User Hub team, you'll help build and enhance one of the most critical ...
Senior Software Engineer
Sandy, UT · On-site
$116K - $153K/yr
ABOUT NICE NiCE is a global leader in cloud platforms for customer experience and contact center ... Solid experience in backend software development * Proficiency in one or more modern programming ...
Senior Software Engineer
Sandy, UT · On-site
$116K - $153K/yr
ABOUT NICE NiCE is a global leader in cloud platforms for customer experience and contact center ... Solid experience in backend software development * Proficiency in one or more modern programming ...
Software Engineer - Java, Angular, AWS
Sandy, UT · Hybrid
$49.25 - $67.50/hr
As a Software Engineer on the User Hub team, you'll help build and enhance one of the most critical areas of the NiCE CXone platform-the experience customers rely on to manage employees, teams ...
Software Engineer - Java, Angular, AWS
Sandy, UT · Hybrid
$49.25 - $67.50/hr
As a Software Engineer on the User Hub team, you'll help build and enhance one of the most critical areas of the NiCE CXone platform-the experience customers rely on to manage employees, teams ...
Collaborate with Sales, Product, Engineering, Marketing, and Customer Success to align strategies ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Collaborate with Sales, Product, Engineering, Marketing, and Customer Success to align strategies ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Senior Software Engineer Seattle, Washington At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest ...
Senior Software Engineer Seattle, Washington At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest ...
Familiarity with prompt engineering concepts and prompting limitations. * Use AI tools in daily ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Familiarity with prompt engineering concepts and prompting limitations. * Use AI tools in daily ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
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Full-time
Re-posted 20 days ago
Job description
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
Lead Software Architect AI & Platform Innovation
Remote (U.S.)
Help Define the Next Generation of AI-Powered Customer Experience
We're looking for a highly technical, hands-on Lead Software Architect to help shape the future of our cloud contact center platform.
This is not a traditional ivory-tower architecture role.
You'll work across engineering, product, and platform teams to solve complex technical challenges, create architectural direction for strategic initiatives, and rapidly prototype ideas that become customer-facing capabilities. You'll have the opportunity to influence the future of AI within a large-scale contact center ecosystem while helping establish an architecture practice that will grow around you.
If you're the kind of architect who still loves building, experimenting, coding, and turning ideas into working solutions, we'd love to talk.
Why This Role Is Exciting
You are:
We are especially interested in architects coming from:
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Lead Software Architect AI & Platform Innovation
Remote (U.S.)
Help Define the Next Generation of AI-Powered Customer Experience
We're looking for a highly technical, hands-on Lead Software Architect to help shape the future of our cloud contact center platform.
This is not a traditional ivory-tower architecture role.
You'll work across engineering, product, and platform teams to solve complex technical challenges, create architectural direction for strategic initiatives, and rapidly prototype ideas that become customer-facing capabilities. You'll have the opportunity to influence the future of AI within a large-scale contact center ecosystem while helping establish an architecture practice that will grow around you.
If you're the kind of architect who still loves building, experimenting, coding, and turning ideas into working solutions, we'd love to talk.
Why This Role Is Exciting
- Help build the next generation of AI-powered customer engagement solutions
- Influence architecture across a large-scale cloud platform
- Partner directly with senior engineering leaders, architects, and product teams
- Prototype new capabilities and accelerate innovation from concept to production
- Be one of the foundational members of a growing architecture organization
- Work on high-impact initiatives that span multiple engineering teams and product areas
- Shape how AI is incorporated into customer experience and contact center technologies
- Define architecture and technical direction for key platform initiatives
- Partner with engineering managers, architects, product leaders, and development teams across the organization
- Translate business and product capabilities into scalable technical solutions
- Create architectural designs, prototypes, and proof-of-concepts that accelerate delivery
- Evaluate emerging AI technologies and identify opportunities to improve products and engineering effectiveness
- Drive technical decisions across cloud-native systems and distributed architectures
- Mentor engineers and influence best practices without direct people management responsibility
- Contribute hands-on code and technical solutions when needed
- Serve as a trusted technical leader across multiple product domains
You are:
- Highly self-directed and comfortable operating with broad ownership
- Equally comfortable discussing strategy and writing code
- Able to quickly understand complex systems and identify opportunities for improvement
- Curious about AI and actively applying modern AI tools and techniques
- Passionate about building products, not just reviewing designs
- Skilled at influencing teams and gaining alignment across organizations
- Energized by solving ambiguous, high-impact technical challenges
- 10+ years of software engineering experience with progressive technical leadership
- Significant software architecture experience in large-scale SaaS or cloud environments
- Strong hands-on development background in Java
- Strong experience with AWS
- Experience designing distributed, scalable, highly available systems
- Experience working across multiple engineering teams and technical stakeholders
- Demonstrated ability to move from concept through implementation
- Strong understanding of modern software engineering practices and cloud-native architectures
- Contact Center as a Service (CCaaS) experience
- Customer experience, communications, telephony, workforce engagement, or customer interaction platform background
- AI, machine learning, generative AI, agent-assist, automation, or analytics experience
- Experience building prototypes and validating new product concepts
- Prior experience serving as a lead architect or principal engineer in a SaaS organization
We are especially interested in architects coming from:
- CCaaS providers
- Customer experience platforms
- Enterprise SaaS organizations
- Communications and telephony technology companies
- Cloud-native software companies building AI-enabled products
- Deep understanding of the contact center industry and where it is headed
- A track record of turning architecture into working products
- Strong AI fluency with practical implementation experience
- Evidence of delivering technical innovation, not simply documenting solutions
- The ability to identify business opportunities and transform them into scalable platform capabilities
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.