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55 Nice Information Technology Jobs Hiring Near You

NICE

IT Technical Support

Sandy, UT · On-site

$20.50 - $28/hr

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... We are seeking a skilled and customer-focused IT Support Specialist with 4+ years of experience ...

NICE

IT Technical Support

Sandy, UT · Remote

$20.50 - $28/hr

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... We are seeking a skilled and customer-focused IT Support Specialist with 4+ years of experience ...

NICE

Global Manager, IT Employee Services

Hoboken, NJ · On-site

$103.90K - $127.50K/yr

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The Global Manager, IT Employee Services leads NiCE's worldwide employee technology support ...

NICE

Global Manager, IT Employee Services

Hoboken, NJ · On-site

$103.90K - $127.50K/yr

The Global Manager, IT Employee Services leads NiCE's worldwide employee technology support organization, overseeing the 24/7 Global Service Desk (Tier 1) and three regional Tech Support teams (EMEA ...

NICE

IT Technical Support

Sandy, UT · On-site +1

$20.50 - $28/hr

We are seeking a skilled and customer-focused IT Support Specialist with 4+ years of experience supporting enterprise LAN/WAN/VPN/Wireless infrastructure in both office-based and remote environments.

NICE

Product Manager

Atlanta, GA · On-site

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...

NICE

Renewal Account Manager

Bachelor's degree in Information Technology or Business Administration or related field or ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...

NICE

Office Manager

Hoboken, NJ · On-site

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Liaise with Facilities Manager, HR, IT, and Procurement teams Vendor & Contract Management * Manage ...

NICE

AI Business Process Transformation Lead

Hoboken, NJ · Hybrid

... NiCE, turning AI from experimentation into measurable productivity gains. You will be the single ... Partner with Finance, HR, IT, Sales, and other functions to redesign processes around agent-driven ...

NICE

OR

Bachelor's degree in Information Technology or Business Administration or related field or ... As the market leader, every day at NiCE is a chance to learn and grow, and there are endless ...

NICE

Director, Customer Success, CX

... IT, or a related field required; MBA preferred. - 10+ years of experience in Customer Success, Account Management, or Professional Services within SaaS or CCaaS. - 5+ years of experience with NICE ...

NICE

Customer Success Manager, Premier, Actimize

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Bachelor's Degree in Information Technologies or Business Administration or related field or ...

NICE

Director, Customer Success, CX

OR · Remote

... IT, or a related field required; MBA preferred. - 10+ years of experience in Customer Success, Account Management, or Professional Services within SaaS or CCaaS. - 5+ years of experience with NICE ...

NICE

OR · Hybrid

Bachelor's Degree in Information Technologies or Business Administration or related field or ... As the market leader, every day at NiCE is a chance to learn and grow, and there are endless ...

NICE

Senior Program Manager, CX

Sandy, UT · On-site

$110.20K - $110.70K/yr

Communicate in an effective and professional way with customers in and outside of NiCE. Have you got what it takes? * Bachelors or Masters Degree in Computer Science, Information Technology or ...

NICE

Product Marketing Manager, Actimize

Hoboken, NJ · On-site

$168.50K/yr

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... technology into compelling buyer narratives. The ideal candidate combines deep domain expertise ...

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NICE Jobs Information

What are the key skills and qualifications needed to thrive in Information Technology, and why are they important?

To thrive in Information Technology, you need a solid understanding of computer systems, networking, programming, and cybersecurity, often supported by a relevant degree or certifications such as CompTIA, Cisco, or Microsoft. Familiarity with operating systems, cloud platforms, and IT management tools is typically essential in the field. Strong problem-solving skills, attention to detail, and effective communication are valuable soft skills that help IT professionals excel. These skills and qualifications are important for ensuring reliable technology operations, effective troubleshooting, and successful collaboration with both technical and non-technical stakeholders.

What are some common challenges faced by Information Technology professionals in a rapidly changing tech environment?

Information Technology professionals often encounter challenges such as keeping up with fast-evolving technologies, managing cybersecurity threats, and adapting legacy systems to modern requirements. Staying current often requires ongoing professional development, certifications, and a proactive approach to learning. Additionally, IT professionals must communicate effectively with both technical and non-technical stakeholders to ensure smooth project delivery and system integration.

What is Information Technology (IT)?

Information Technology (IT) refers to the use of computers, networks, storage, and other physical devices, infrastructure, and processes to create, process, store, secure, and exchange all forms of electronic data. IT is commonly used in the context of business operations, where it supports a wide range of functions including software development, technical support, network administration, and cybersecurity. IT professionals help organizations manage and utilize technology to solve problems, improve efficiency, and drive innovation. The field is broad and constantly evolving, offering various career paths in both technical and managerial roles.

What professions make $500,000 a year?

In the field of Information Technology, high-paying roles such as Chief Information Officers (CIOs), Chief Technology Officers (CTOs), and senior software engineering executives can earn $500,000 or more annually, especially with extensive experience, leadership responsibilities, and stock options. These positions often require advanced skills, certifications, and a track record of managing large teams or strategic initiatives.

What type of careers are in information technology?

Careers in information technology include roles such as software developers, network administrators, cybersecurity analysts, systems analysts, database administrators, and IT support specialists. These positions often require knowledge of programming, networking, security protocols, and certifications like CompTIA or Cisco, and may involve working in office, remote, or data center environments.

What is the difference between Information Technology vs Network Administrator?

AspectInformation TechnologyNetwork Administrator
Required CredentialsIT certifications (e.g., CompTIA A+, Network+, Cisco, Microsoft)Networking certifications (e.g., Cisco CCNA, CompTIA Network+)
Work EnvironmentOffice settings, data centers, remote workServer rooms, network infrastructure sites, office networks
Employer & Industry UsageTech companies, corporations, government agenciesOrganizations with complex network infrastructure, ISPs
Common Search & ComparisonYesYes

While both roles involve working with technology, Information Technology is a broad field covering hardware, software, and systems management, whereas Network Administrators focus specifically on managing and maintaining computer networks. IT professionals often handle a variety of tech-related tasks, while Network Administrators specialize in network infrastructure, ensuring connectivity and security.

What are the most popular jobs at Nice?
What are the most popular categories at Nice?
Infographic showing various Information Technology job openings at Nice in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 63% Physical, and 37% Remote job distribution.
IT Technical Support

IT Technical Support

NICE

Sandy, UT • On-site

$20.50 - $28/hr

Full-time

Posted 13 days ago

Job description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
We are seeking a skilled and customer-focused IT Support Specialist with 4+ years of experience supporting enterprise LAN/WAN/VPN/Wireless infrastructure in both office-based and remote environments. This role is hands-on and covers a wide range of IT responsibilities including Tier II support, hardware/software troubleshooting, system upgrades, imaging, Active Directory, and VPN connectivity. You'll be the go-to IT contact for a local office, while also collaborating with global and remote teams. Strong communication, problem-solving skills, and the ability to work independently are essential. Experience with Windows 11, Office365, Microsoft Teams, Autopilot/SCCM, and ServiceNow is highly valued.
Hands-on experience with the following:
  • Excellent Customer Service Skills a must
  • Providing Tier II support for corporate desktop/laptop computer infrastructure supporting office-based clients and remote users
  • Install, maintain, troubleshoot and upgrade desktop/laptop hardware and software
  • Management of user rights and security settings at desktop/laptop computer level
  • Rollout experience of large Windows upgrades
  • Hardware support of LAN based printers and local printers
  • Desktop/Laptop imaging solutions - Windows Autopilot & SCCM a plus
  • Remote access tools such as RDP or TeamViewer
  • Active directory management tools such as Microsoft's Group Policy Management Console (GPMC)
  • Support of Microsoft Windows 11, Microsoft Outlook, Office365
  • Support of Microsoft Teams
  • Support of VPN connectivity technologies for traveling/remote users (FortiClient a plus)
  • Implementation, administration and support of backup technologies for hardware and software
  • Implementation and support of anti-virus solutions
  • Familiarity with LAN/WAN components and protocols: TCP/IP, DHCP, DNS, switches, routers and wireless connectivity. Required to support systems/networking teams with onsite server room.
  • Strong analytical, problem solving & communication skills
  • ServiceNow (SNOW) service management experience a plus
  • Installation and connectivity support for approved handheld devices - activating iPhone, Android, using Microsoft InTune
  • Laptop & Peripherals Equipment Order Process

Requirements:
4+ years of experience in an enterprise supporting LAN/WAN/VPN/Wireless infrastructure environment that has both office-based and remote end-users. Experience meeting all the IT needs of a local office from new hires, adds/moves/changes, level II troubleshooting, and being the face of IT globally. Excellent Customer Service skills and must be able to work alone and with remote teams.
Education:
Degree in Computer Science or Information Technology - Desired (Or Equivalent work experience)
CompTIA A+ or MCP certifications - Desired
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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