... NICE partners to sell and deliver high-quality implementations. This role owns partner training ... assurance) * Familiarity with LMS platforms, PRM tools, and building training/certification ...
37 Nice Qa Engineer Jobs Hiring Near You
... NICE partners to sell and deliver high-quality implementations. This role owns partner training ... assurance) * Familiarity with LMS platforms, PRM tools, and building training/certification ...
Senior Software Engineer
Sandy, UT · On-site
$153K - $215K/yr
Resolve defects encountered during the QA cycle. Support the production environment and assist ... nice.com. Ref: 00101922 An EOE.
Senior Software Engineer
Sandy, UT · On-site
$153K - $215K/yr
Resolve defects encountered during the QA cycle. Support the production environment and assist ... nice.com. Ref: 00101922 An EOE.
AI Lead Software Engineer
Seattle, WA · On-site
Partner with global engineering teams to deliver high-quality AI data solutions in production * Experience in making Data ready for AI with Semantic layer (Nice to have) Required Technical Background
AI Lead Software Engineer
Seattle, WA · On-site
Partner with global engineering teams to deliver high-quality AI data solutions in production * Experience in making Data ready for AI with Semantic layer (Nice to have) Required Technical Background
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... quality, and ownership. * Proven technical problem-solving ability, particularly in rapidly ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... quality, and ownership. * Proven technical problem-solving ability, particularly in rapidly ...
Manager Engineering
Sandy, UT · On-site
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The responsibility of this position is to lead the growth, quality and efficiency of an Engineering ...
Manager Engineering
Sandy, UT · On-site
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The responsibility of this position is to lead the growth, quality and efficiency of an Engineering ...
IT Software Engineer
Atlanta, GA · On-site
... NICE more productive. Your work ships to production and is used daily by hundreds of colleagues. This is a full-stack engineering role with a strong AI focus. You will write clean, production-quality ...
IT Software Engineer
Atlanta, GA · On-site
... NICE more productive. Your work ships to production and is used daily by hundreds of colleagues. This is a full-stack engineering role with a strong AI focus. You will write clean, production-quality ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Design and develop quality, proficient and enterprise grade technical solutions that satisfy ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Design and develop quality, proficient and enterprise grade technical solutions that satisfy ...
Team Lead, AI Engineering
Atlanta, GA · On-site
$98K - $129K/yr
NICE is assembling a core engineering team to build the internal AI platform that powers ... quality across releases, including code review standards, test coverage, production readiness ...
Team Lead, AI Engineering
Atlanta, GA · On-site
$98K - $129K/yr
NICE is assembling a core engineering team to build the internal AI platform that powers ... quality across releases, including code review standards, test coverage, production readiness ...
Design and develop quality, proficient and enterprise grade technical solutions that satisfy ... As the market leader, every day at NiCE is a chance to learn and grow, and there are endless ...
Design and develop quality, proficient and enterprise grade technical solutions that satisfy ... As the market leader, every day at NiCE is a chance to learn and grow, and there are endless ...
Manager Engineering
Sandy, UT · On-site
Managers will participate in the evolution of NICE CXone standards, tools and methodologies and be ... The responsibility of this position is to lead the growth, quality and efficiency of an Engineering ...
Manager Engineering
Sandy, UT · On-site
Managers will participate in the evolution of NICE CXone standards, tools and methodologies and be ... The responsibility of this position is to lead the growth, quality and efficiency of an Engineering ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The responsibility of this position is to lead the growth, quality and efficiency of an Engineering ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The responsibility of this position is to lead the growth, quality and efficiency of an Engineering ...
Forward Deployed Engineer
OR · On-site +1
... quality, and ownership. * Proven technical problem-solving ability, particularly in rapidly ... Vice President, NiCE Agentic AI Transformation Role Type: Individual Contributor
Forward Deployed Engineer
OR · On-site +1
... quality, and ownership. * Proven technical problem-solving ability, particularly in rapidly ... Vice President, NiCE Agentic AI Transformation Role Type: Individual Contributor
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... You'll work closely with partner engineers, sales engineers, and internal teams to turn product ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... You'll work closely with partner engineers, sales engineers, and internal teams to turn product ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Partner with Data/ML Engineering, MLOps, Security, and Business stakeholders. People Leadership
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Partner with Data/ML Engineering, MLOps, Security, and Business stakeholders. People Leadership
Manager, Customer Service
Richardson, TX · On-site
$214K - $321K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Drive cross functional collaboration with Product, Engineering, and Customer Success teams to ...
Manager, Customer Service
Richardson, TX · On-site
$214K - $321K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Drive cross functional collaboration with Product, Engineering, and Customer Success teams to ...
Lead Business Consultant, VRS, CX
OR · On-site +1
This is an exciting consulting position within the NiCE - Value Realization Services (VRS ... Provides individual accountability toward assurance of customer value realization * Identifies ...
Lead Business Consultant, VRS, CX
OR · On-site +1
This is an exciting consulting position within the NiCE - Value Realization Services (VRS ... Provides individual accountability toward assurance of customer value realization * Identifies ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Provides individual accountability toward assurance of customer value realization * Identifies ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Provides individual accountability toward assurance of customer value realization * Identifies ...
... NICE solutions, specifically Quality, (Interaction / Speech / Text) Analytics and AI-driven ... Collaborate with Sales, Product, Engineering, Marketing, and Customer Success to align strategies ...
... NICE solutions, specifically Quality, (Interaction / Speech / Text) Analytics and AI-driven ... Collaborate with Sales, Product, Engineering, Marketing, and Customer Success to align strategies ...
Technical Account Manager
OR · On-site +1
The Technical Account Manager (TAM) is a trusted advisor to NICE's customers and will provide both ... Mentor and coach Engineers from a technical perspective * Communicate and advocate customer ...
Technical Account Manager
OR · On-site +1
The Technical Account Manager (TAM) is a trusted advisor to NICE's customers and will provide both ... Mentor and coach Engineers from a technical perspective * Communicate and advocate customer ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Mentor and coach Engineers from a technical perspective * Communicate and advocate customer ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Mentor and coach Engineers from a technical perspective * Communicate and advocate customer ...
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Senior Partner Readiness and Enablement Manager
Hoboken, NJ • On-site
Full-time
Re-posted 20 days ago
Key responsibilities
Operate and optimize the partner enablement operating rhythm to support high-quality sales and delivery.
Track partner readiness progress, identify gaps, and streamline training to accelerate partner productivity.
Manage operational activities such as calendars, logistics, nominations, and feedback to ensure program effectiveness.
Job description
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
The Partner Readiness Program Manager operates and optimizes the operating rhythm for enabling NICE partners to sell and deliver high-quality implementations. This role owns partner training prioritization, ensures enablement assets are aligned to partner needs and segments, and partners with Professional Services, Product, Partner Success, and Sales to verify that partner-led implementations meet NICE quality standards. The Program Manager tracks readiness progress across technical and sales pathways, identifies gaps, and continuously streamlines the partner training experience so partners can become productive faster with less NICE dependency.
How will you make an impact
Have you got what it takes?
You will have an advantage if you also have:
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Requisition ID:
Reporting into: VP, Partner Strategy and Operations
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
So, what's the role all about?
The Partner Readiness Program Manager operates and optimizes the operating rhythm for enabling NICE partners to sell and deliver high-quality implementations. This role owns partner training prioritization, ensures enablement assets are aligned to partner needs and segments, and partners with Professional Services, Product, Partner Success, and Sales to verify that partner-led implementations meet NICE quality standards. The Program Manager tracks readiness progress across technical and sales pathways, identifies gaps, and continuously streamlines the partner training experience so partners can become productive faster with less NICE dependency.
How will you make an impact
- Partner with the AI COE to run the partner AI readiness program end-to-end - tiered certification, intake workflows, escalation paths, and a champions community - so partners ship AI deployments without leaning on the COE
- Own the single readiness dashboard that tells leadership exactly where every partner stands - by country, role, certification, and deployment - and deliver the scorecards that drive action
- Build the quarterly coverage plan that decides where training investment goes, matching instructor-led capacity to revenue opportunity, pipeline gaps, and delivery risk across regions
- Architect a modular, segment-specific curriculum (GSI, VAR, BPO, SI) with clear readiness tiers and built-in localization - so new content scales globally without starting from scratch
- Set the bar for "partner-ready to implement," enforce readiness gates with PS and Partner Success, and close the loop by turning post-implementation findings into better training
- Break down silos between PS, Product, and Sales Enablement to smooth post-sale handoffs through tighter deal hygiene, scoping standards, and SOW guidance
- Run the operational engine - calendars, logistics, nominations, waitlists, capstone scoring, and feedback loops - with the rigor and SLAs of a scaled program
- Drive partner sales readiness by coordinating practical certifications (pitch, discovery, demo, proposals) and packaging NICE sales plays for every partner motion and segment
- Keep certified partners current through a regular release-readiness cadence covering new features, implementation guidance, and known pitfalls - co-delivered with Product and PS
- Make sure partners always have the demo environments, sandboxes, and labs they need - ready when they need them - for both training and live pre-sales engagements
Have you got what it takes?
- 5+ years in partner enablement, partner programs, sales enablement, or program management in B2B SaaS/enterprise software
- Proven track record building training programs with measurable outcomes (curriculum governance, learning paths, certification, instructor-led delivery)
- Strong operational rigor: prioritization frameworks, stakeholder management, and KPI reporting
- Ability to package existing product and services knowledge into partner-ready enablement (playbooks, workshops, labs) in collaboration with SMEs
- Cross-functional experience with Product, Professional Services, Sales, and Customer Success
- Excellent communication skills; able to influence without authority across regions and functions
You will have an advantage if you also have:
- Experience enabling channel partners, GSIs, or service providers to deliver implementations (including readiness gates and quality assurance)
- Familiarity with LMS platforms, PRM tools, and building training/certification dashboards
- Background in contact center, CX, CCaaS, and/or AI automation solutions
- Experience running in-person bootcamps/workshops globally with regional capacity management
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Requisition ID:
Reporting into: VP, Partner Strategy and Operations
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.