Program Manager
Hoboken, NJ · On-site
A NiCE Program Manager of GTM Operations & Business Insights leads cross-functional programs that build scalable systems, reporting infrastructure, and governance frameworks empowering leadership to ...
60 Nice Program Management Jobs Hiring Near You
Program Manager
Hoboken, NJ · On-site
A NiCE Program Manager of GTM Operations & Business Insights leads cross-functional programs that build scalable systems, reporting infrastructure, and governance frameworks empowering leadership to ...
A NiCE Program Manager of GTM Operations & Business Insights leads cross-functional programs that build scalable systems, reporting infrastructure, and governance frameworks empowering leadership to ...
A NiCE Program Manager of GTM Operations & Business Insights leads cross-functional programs that build scalable systems, reporting infrastructure, and governance frameworks empowering leadership to ...
Senior Global Program Manager
Atlanta, GA · On-site
$111K - $112K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... management. • Experience working with global enterprise partners, ideally GSIs or large ...
Senior Global Program Manager
Atlanta, GA · On-site
$111K - $112K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... management. • Experience working with global enterprise partners, ideally GSIs or large ...
Business Program Manager - SLED
Atlanta, GA · On-site
$48K - $53K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The Public Sector Program Management & Operations Manager will lead and strengthen our Public ...
Business Program Manager - SLED
Atlanta, GA · On-site
$48K - $53K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... The Public Sector Program Management & Operations Manager will lead and strengthen our Public ...
Ensure the program is supported by strong systems and data (CRM/PRM alignment, reporting hygiene ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Ensure the program is supported by strong systems and data (CRM/PRM alignment, reporting hygiene ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
Coordinate with Product Management for product launches and technical documentation. Other duties ... As the market leader, every day at NICE is a chance to learn and grow, and there are endless ...
New
Coordinate with Product Management for product launches and technical documentation. Other duties ... As the market leader, every day at NICE is a chance to learn and grow, and there are endless ...
New
Senior Program Manager
Sandy, UT · On-site
$110K - $110K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Work closely with Product Management to break down product backlog items and disseminate them into ...
Senior Program Manager
Sandy, UT · On-site
$110K - $110K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Work closely with Product Management to break down product backlog items and disseminate them into ...
Program Manager
Hoboken, NJ · On-site
Job Summary : NiCE is a global leader in software solutions that enhance customer experiences and ensure public safety. The Program Manager of GTM Operations & Business Insights leads cross ...
Program Manager
Hoboken, NJ · On-site
Job Summary : NiCE is a global leader in software solutions that enhance customer experiences and ensure public safety. The Program Manager of GTM Operations & Business Insights leads cross ...
The Partner Readiness Program Manager operates and optimizes the operating rhythm for enabling NICE partners to sell and deliver high-quality implementations. This role owns partner training ...
The Partner Readiness Program Manager operates and optimizes the operating rhythm for enabling NICE partners to sell and deliver high-quality implementations. This role owns partner training ...
NiCE Actimize is currently seeking a technical, hands-on, customer-focused Lead Client Services Program Manager to join our dynamic Cloud Professional Services team. This person will be responsible ...
NiCE Actimize is currently seeking a technical, hands-on, customer-focused Lead Client Services Program Manager to join our dynamic Cloud Professional Services team. This person will be responsible ...
Lead Program Manager
Sandy, UT · On-site
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Management to disseminate market requirements and concepts into actionable work items for Project ...
New
Lead Program Manager
Sandy, UT · On-site
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Management to disseminate market requirements and concepts into actionable work items for Project ...
New
Senior Program Manager
$110K - $110K/yr
The Program Manager serves an instrumental role in delivering NICE CXone software features to the marketplace. Fulfilling the role as Program Manager will help drive, plan and standardize software ...
Senior Program Manager
$110K - $110K/yr
The Program Manager serves an instrumental role in delivering NICE CXone software features to the marketplace. Fulfilling the role as Program Manager will help drive, plan and standardize software ...
Senior Director, Quote to Cash Transformation
$100K - $119K/yr
... program that modernizes how NICE quotes, orders, bills, and recognizes revenue, from initial customer commitment through cash in the bank. It sits inside the Transformation Management Office, working ...
Senior Director, Quote to Cash Transformation
$100K - $119K/yr
... program that modernizes how NICE quotes, orders, bills, and recognizes revenue, from initial customer commitment through cash in the bank. It sits inside the Transformation Management Office, working ...
... or program management, leading cross-functional initiatives Demonstrated success owning and ... Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ ...
... or program management, leading cross-functional initiatives Demonstrated success owning and ... Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ ...
At NiCE, we are leveraging approved enterprise AI tools-including Claude (Cowork & Code), Microsoft ... or program management, leading cross-functional initiatives Demonstrated success owning and ...
At NiCE, we are leveraging approved enterprise AI tools-including Claude (Cowork & Code), Microsoft ... or program management, leading cross-functional initiatives Demonstrated success owning and ...
$98K - $116K/yr
... program that modernizes how NICE quotes, orders, bills, and recognizes revenue, from initial customer commitment through cash in the bank. It sits inside the Transformation Management Office, working ...
Director Product Management
$265K - $277K/yr
About the Role NICE is defining the future of AI-powered customer experience. As Director of ... Drive product reliability and customer trust, including get-well programs for escalated deployments
Director Product Management
$265K - $277K/yr
About the Role NICE is defining the future of AI-powered customer experience. As Director of ... Drive product reliability and customer trust, including get-well programs for escalated deployments
Director Product Management
Seattle, WA · On-site
$265K - $277K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Drive product reliability and customer trust, including get-well programs for escalated deployments
Director Product Management
Seattle, WA · On-site
$265K - $277K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Drive product reliability and customer trust, including get-well programs for escalated deployments
... management. Program Performance & Competitive Monitoring * Monitor programs to assess the sales impact of NICE Actimize solutions in the marketplace and the overall success of each alliance.
... management. Program Performance & Competitive Monitoring * Monitor programs to assess the sales impact of NICE Actimize solutions in the marketplace and the overall success of each alliance.
Partner Documentation Manager
Atlanta, GA · On-site
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... programs or sales operations • Familiarity with CRM/PRM systems • Experience working with ...
Partner Documentation Manager
Atlanta, GA · On-site
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... programs or sales operations • Familiarity with CRM/PRM systems • Experience working with ...
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Job description
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
A NiCE Program Manager of GTM Operations & Business Insights leads cross-functional programs that build scalable systems, reporting infrastructure, and governance frameworks empowering leadership to make informed, data-driven decisions. Sitting at the intersection of revenue performance, analytics, and operational execution, this role translates complex data into clear, actionable insights that strengthen organizational alignment and improve performance outcomes.
This position serves as a strategic program partner to Sales, CX, and executive leadership - ensuring visibility into KPIs, driving program execution, and implementing improvements that streamline processes, reduce friction, and accelerate growth across the business.
How will you make an impact?
Program Delivery & Reporting Systems
KPI Governance & Performance Management
Data-Driven Program Analysis
Cross-Functional Program Coordination
Process Improvement & Program Scalability
Have you got what it takes?
Role Impact
Preferred Qualifications
What's in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Requisition ID: 10586Reporting into: VP of Sales
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
So, what's the role all about?
A NiCE Program Manager of GTM Operations & Business Insights leads cross-functional programs that build scalable systems, reporting infrastructure, and governance frameworks empowering leadership to make informed, data-driven decisions. Sitting at the intersection of revenue performance, analytics, and operational execution, this role translates complex data into clear, actionable insights that strengthen organizational alignment and improve performance outcomes.
This position serves as a strategic program partner to Sales, CX, and executive leadership - ensuring visibility into KPIs, driving program execution, and implementing improvements that streamline processes, reduce friction, and accelerate growth across the business.
How will you make an impact?
Program Delivery & Reporting Systems
- Lead the design, maintenance, and continuous optimization of executive-ready dashboards, reports, and performance summaries across Excel, Power BI, and CRM data sources.
- Build and scale automated reporting systems that consolidate data for sales and CX leadership, reducing manual processes and improving reporting accuracy.
- Establish and manage structured reporting cadences supporting weekly, monthly, and quarterly business reviews.
- Develop centralized documentation, templates, workflows, and governance that improve reporting consistency across teams.
KPI Governance & Performance Management
- Define and maintain KPI frameworks that ensure alignment across Sales, CX, and Executive teams.
- Drive metric accuracy, consistency, and clarity across Salesforce dashboards, financial data, and operational reporting.
- Partner with Revenue and CX leadership to support forecasting, MRR/ARR analysis, and pipeline visibility.
- Manage program-level performance tracking systems that highlight risks, opportunities, and execution gaps.
Data-Driven Program Analysis
- Conduct deep-dive analysis into revenue, customer, and operational trends to surface insights used in leadership planning and decision-making.
- Deliver concise, executive-level summaries that translate complex datasets into clear, actionable recommendations that drive program direction.
- Support strategic planning discussions with data modeling, scenario analysis, and performance insights.
- Identify patterns or gaps in CRM usage and recommend improvements to enhance data quality and reporting integrity.
Cross-Functional Program Coordination
- Serve as the central coordination point for programs spanning Sales, CX, Operations, Enablement, and Executive stakeholders.
- Create and manage structured workflows, intake processes, and operational templates that improve cross-team program execution.
- Support program-focused meetings, including agenda planning, facilitation support, action tracking, and follow-up execution.
- Identify bottlenecks across teams and drive system or process solutions to improve execution, communication, and accountability.
Process Improvement & Program Scalability
- Evaluate existing workflows and design program improvements that reduce friction and increase transparency.
- Implement automation, templates, AI-driven tools, and standardized processes to create operational scale.
- Lead initiatives that improve performance visibility, streamline data sources, and enhance organizational readiness for leadership reviews.
- Partner with system owners and cross-functional teams to improve Salesforce usability, reporting structures, and data integrity.
Have you got what it takes?
- Program & Project Management (planning, governance, execution, risk management)
- Revenue & Forecasting Analysis (MRR/ARR frameworks, pipeline visibility)
- KPI Design, Governance & Leadership Reporting
- Salesforce Reporting, Data Quality & Dashboard Insights
- Advanced Excel & Power BI
- Process Documentation, Workflow Design & Automation
- Executive Communication & Presentation Development
- Cross-Functional Stakeholder Management & Alignment
- AI-Driven Productivity & Reporting Enhancements
Role Impact
- Programs are delivered on time and in scope, with clear structure and strong cross-team alignment.
- Leadership has consistent, accurate visibility into operational, sales, and revenue performance.
- Decision-making quality improves through centralized data, elevated insights, and streamlined executive reporting.
- Organizational scale increases through process standardization, automation, and workflow optimization.
- Cross-functional execution becomes more predictable, efficient, and accountable.
Preferred Qualifications
- Experience in Program or Project Management within SaaS, GTM, or operational environments.
- Strong analytical background with the ability to translate complex data into leadership-ready insights.
- Experience partnering closely with senior leadership in a fast-moving environment.
- Demonstrated ability to streamline processes, deliver programs, and build scalable frameworks.
What's in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Requisition ID: 10586Reporting into: VP of Sales
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.