Microsoft
Microsoft

61 Microsoft Senior Service Engineer Jobs Hiring Near You

Senior Service Engineer

Redmond, WA · On-site

$137K - $180K/yr

... Senior Software Engineer (Technical Lead) to design and deliver cloud-native services using ... Microsoft's mission is to empower every person and every organization on the planet to achieve more.

Sr. Service Engineer- CTJ- Poly

Redmond, WA · On-site

$117K - $160K/yr

... engineering teams to ensure service health meets the highest standards. Bring your passion for ... We own and operate Microsoft 365 services including Office 365, Exchange, Outlook, Teams ...

Metro Construction EHS Manager

Columbus, OH · On-site

$80K - $108K/yr

You will partner with design, engineering, construction, contractors, vendors, and operations teams ... Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a ...

The Senior Service Engineer serves as the technical authority for field service operations and advanced troubleshooting of charging systems. This role provides engineering-level support to internal ...

Senior Service Engineer

Costa Mesa, CA · On-site

$80K - $100K/yr

The Senior Service Engineer serves as the technical authority for field service operations and advanced troubleshooting of charging systems. This role provides engineering-level support to internal ...

Senior Service Engineer

Costa Mesa, CA · On-site

$80K - $100K/yr

The Senior Service Engineer serves as the technical authority for field service operations and advanced troubleshooting of charging systems. This role provides engineering-level support to internal ...

Senior Service Engineer

Irvine, CA · On-site

$80K - $100K/yr

The Senior Service Engineer serves as the technical authority for field service operations and advanced troubleshooting of charging systems. This role provides engineering-level support to internal ...

Senior Service Engineer

Costa Mesa, CA · On-site

$80K - $100K/yr

The Senior Service Engineer serves as the technical authority for field service operations and advanced troubleshooting of charging systems. This role provides engineering-level support to internal ...

Senior Service Engineer

Santa Ana, CA · On-site

$80K - $100K/yr

The Senior Service Engineer serves as the technical authority for field service operations and advanced troubleshooting of charging systems. This role provides engineering-level support to internal ...

The Senior Service Engineer serves as the technical authority for field service operations and advanced troubleshooting of charging systems. This role provides engineering-level support to internal ...

Senior Service Engineer

Irvine, CA · On-site

$80K - $100K/yr

The Senior Service Engineer serves as the technical authority for field service operations and advanced troubleshooting of charging systems. This role provides engineering-level support to internal ...

Senior Service Engineer

Tustin, CA · On-site

$80K - $100K/yr

The Senior Service Engineer serves as the technical authority for field service operations and advanced troubleshooting of charging systems. This role provides engineering-level support to internal ...

Senior Service Engineer

Costa Mesa, CA · On-site

$80K - $100K/yr

The Senior Service Engineer serves as the technical authority for field service operations and advanced troubleshooting of charging systems. This role provides engineering-level support to internal ...

Senior Service Engineer

Santa Ana, CA · On-site

$80K - $100K/yr

The Senior Service Engineer serves as the technical authority for field service operations and advanced troubleshooting of charging systems. This role provides engineering-level support to internal ...

Senior Service Engineer

Tustin, CA · On-site

$80K - $100K/yr

The Senior Service Engineer serves as the technical authority for field service operations and advanced troubleshooting of charging systems. This role provides engineering-level support to internal ...

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Microsoft Jobs Information

What is it like to work at Microsoft?

Microsoft is known for its collaborative and innovative culture, prioritizing employee growth and well-being while fostering a sense of community and teamwork. The company's diverse teams work on various projects, from software development to artificial intelligence, in a dynamic and fast-paced environment that encourages experimentation and learning. Working at Microsoft may appeal to candidates who are passionate about technology and innovation, with opportunities to contribute to groundbreaking projects and collaborate with experts from around the world.

What makes Microsoft an attractive place to work?

Microsoft is a leading technology company with a long history of innovation and a strong reputation for delivering cutting-edge solutions to the global market. The company offers a dynamic and collaborative work environment that fosters creativity, experimentation, and learning, with opportunities to work on diverse projects and contribute to the development of new technologies. By joining Microsoft, professionals can tap into a vast network of resources, mentorship, and training programs, enabling them to grow their skills, advance their careers, and make a meaningful impact in the tech industry.

Do workers at Microsoft get paid breaks?

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Microsoft pay people when they’re sick?

Yes. Most people get paid when they’re sick.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

At Microsoft, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
77% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Microsoft affordable enough for their workers?

Most people say the health insurance costs are okay.
96% of people say the health insurance costs are okay
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Microsoft?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 66% of people with changing schedules find out their shifts one week or less ahead of time.
  • 21% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 10% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 29 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Microsoft worry about hours?

Most people don’t worry about getting enough hours.
84% of people report they don’t worry about getting enough hours.
Based on data from 43 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Microsoft workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 40 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it for Microsoft workers to change shifts?

Most people find it easy to change shifts.
73% of people report that it’s easy to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Microsoft?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Microsoft managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 49 people who took the Breakroom Quiz between April 2025 and April 2026.

Do jobs at Microsoft spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 51 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to take sick days at Microsoft?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Microsoft job good for students?

Only some students say this is a good place to work if you’re studying.
38% of students report this isn’t a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Microsoft good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Microsoft feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Microsoft get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Microsoft?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 53 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Microsoft enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Microsoft recommend working with their team?

Most people recommend working with their team.
74% of people report that they would recommend working with their immediate team to a friend.
Based on data from 57 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Microsoft?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Microsoft?

Most people are given support to advance their career here.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Microsoft’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Microsoft is doing?

Most people feel well informed about how the company is doing.
82% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.
Infographic showing various Senior Service Engineer job openings at Microsoft in the United States as of August 2026, with employment types broken down into 2% Internship, 95% Full Time, and 3% Contract. Highlights an 100% Physical job distribution.

Senior Service Engineer

Microsoft

Redmond, WA • On-site

$137K - $180K/yr

Full-time

Re-posted yesterday


Microsoft rating

8.5

Company rating: 8.5 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

78th of 242 rated software companies


Job description

Overview
Are you passionate about building scalable cloud services and applying AI to solve real-world problems?
We are looking for a Senior Software Engineer (Technical Lead) to design and deliver cloud-native services using Microsoft technologies, and to help shape how AI improves both our customer experience and internal engineering operations. In this role, you'll provide hands-on technical leadership, turning ambiguous problem areas into clear designs, high-quality implementations, and measurable reliability improvements.
This is a high-impact opportunity to work across teams, influence technical direction, and lead initiatives end-to-end as a senior individual contributor.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.
Responsibilities
  • Lead the design and development of scalable, secure, and reliable services using C#, .NET, and Azure.
  • Own key architectural decisions and drive technical strategy through design reviews, technical proposals, and hands-on prototypes.
  • Partner with support and operations to identify customer-impacting issues, clarify requirements, and translate operational pain points into engineering work.
  • Analyze incidents and trends to identify root causes, drive post-incident learnings, and deliver durable fixes that reduce recurrence
  • Build automation and self-service capabilities (tooling, diagnostics, guardrails) to reduce operational overhead.
  • Design and implement AI-powered capabilities (e.g., copilots, LLM integrations, and agent-based workflows) with appropriate evaluation, safety, and monitoring.
  • Collaborate across engineering, product, and business teams to deliver end-to-end solutions and align on tradeoffs.
  • Mentor engineers, raise engineering standards (quality, reliability, security), and foster a culture of learning and inclusion.

Qualifications
Required:
  • Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
    • OR equivalent experience.

Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred:
  • Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
    • OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
    • OR equivalent experience.
  • 8+ years of software engineering experience.
  • Solid experience with:C#, .NET / .NET Core.
  • Azure (cloud-native services, DevOps, monitoring).
  • Experience designing and operating distributed systems at scale.
  • Experience working with production systems, including incident management and troubleshooting.
  • Proven ability to collaborate effectively with support and operations teams.
  • Solid problem-solving, communication, and stakeholder management skills.
  • Exposure to modern AI technologies and a curiosity to apply them in practical scenarios.
  • Experience building or integrating AI agents (copilots, task automation, multi-step workflows).
  • Familiarity with emerging standards such as Model Context Protocol (MCP) or similar frameworks for tool/agent orchestration.
  • Experience connecting LLMs with enterprise systems, APIs, and data sources.
  • Experience with Power Platform (Power Apps, Power Automate) & Logic apps.
  • Experience reducing operational load through automation or platform improvements.
  • Prior experience mentoring engineers or leading technical initiatives.
  • Experience building or integrating AI agents (copilots, task automation, multi-step workflows).
  • Familiarity with emerging standards such as Model Context Protocol (MCP) or similar frameworks for tool/agent orchestration.
  • Experience connecting LLMs with enterprise systems, APIs, and data sources.
  • Experience with Power Platform (Power Apps, Power Automate) & Logic apps.
  • Experience reducing operational load through automation or platform improvements.
  • Prior experience mentoring engineers or leading technical initiatives.

#MicrosoftAI #MicrosoftAdvertising #MAI
Service Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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About Microsoft

Sourced by ZipRecruiter

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Redmond, WA, US

Year founded

1975

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