Customer Strategy Director
OR · On-site +1
Represent Cresta at external events as a credible voice in AI and CX transformation Strategic ... Partner with Sales to push deals toward full platform adoption where warranted, expanding beyond ...
50 Cresta Sales Development Representative Jobs Hiring Near You
Customer Strategy Director
OR · On-site +1
Represent Cresta at external events as a credible voice in AI and CX transformation Strategic ... Partner with Sales to push deals toward full platform adoption where warranted, expanding beyond ...
Represent Cresta at external events as a credible voice in AI and CX transformation Strategic ... Partner with Sales to push deals toward full platform adoption where warranted, expanding beyond ...
Represent Cresta at external events as a credible voice in AI and CX transformation Strategic ... Partner with Sales to push deals toward full platform adoption where warranted, expanding beyond ...
Finance Manager
$140K - $170K/yr
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... GTM & RevOps Partnership Own sales and pipeline generation capacity planning models with RevOps.
Finance Manager
$140K - $170K/yr
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... GTM & RevOps Partnership Own sales and pipeline generation capacity planning models with RevOps.
$140K - $170K/yr
GTM & RevOps Partnership Own sales and pipeline generation capacity planning models with RevOps ... Professional development budget for courses, conferences, and ongoing learning * Generous PTO and ...
... Cresta solutions. Solution Development & Integration * Collaborate with partners to define and ... Collaborate with internal and partner sales teams to support partner-sourced and partner-influenced ...
... Cresta solutions. Solution Development & Integration * Collaborate with partners to define and ... Collaborate with internal and partner sales teams to support partner-sourced and partner-influenced ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... life in pre-sales environments. This includes overseeing the development of scalable demo ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... life in pre-sales environments. This includes overseeing the development of scalable demo ...
Associate Conversational AI Designer
OR · On-site +1
$60K - $95K/yr
... using Cresta's AI product suite. * Assist in designing solutions for contact centers in sales ... The posted base salary range represents what we expect to pay for this role in a given location.
Associate Conversational AI Designer
OR · On-site +1
$60K - $95K/yr
... using Cresta's AI product suite. * Assist in designing solutions for contact centers in sales ... The posted base salary range represents what we expect to pay for this role in a given location.
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Own the sales experience while building and managing relationships with key decision-makers and ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Own the sales experience while building and managing relationships with key decision-makers and ...
Enterprise Account Executive
OR · On-site +1
You'll identify and articulate how Cresta can unlock significant value for our customers, build ... Own the sales experience while building and managing relationships with key decision-makers and ...
Enterprise Account Executive
OR · On-site +1
You'll identify and articulate how Cresta can unlock significant value for our customers, build ... Own the sales experience while building and managing relationships with key decision-makers and ...
Associate Conversational AI Designer
$60K - $95K/yr
... using Cresta's AI product suite. * Assist in designing solutions for contact centers in sales ... The posted base salary range represents what we expect to pay for this role in a given location.
Associate Conversational AI Designer
$60K - $95K/yr
... using Cresta's AI product suite. * Assist in designing solutions for contact centers in sales ... The posted base salary range represents what we expect to pay for this role in a given location.
Strategic Solutions Engineer, East
OR · On-site +1
Partnering with Sales Directors, you'll serve as both a business consultant and technical expert ... Qualify and translate customer requirements into robust, scalable Cresta configurations, ensuring ...
Strategic Solutions Engineer, East
OR · On-site +1
Partnering with Sales Directors, you'll serve as both a business consultant and technical expert ... Qualify and translate customer requirements into robust, scalable Cresta configurations, ensuring ...
... Cresta solutions. Solution Development & Integration * Collaborate with partners to define and ... Collaborate with internal and partner sales teams to support partner-sourced and partner-influenced ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Own the deployment lifecycle for AI Agents - from pre-sale scoping and kickoff to launch and post ...
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Own the deployment lifecycle for AI Agents - from pre-sale scoping and kickoff to launch and post ...
$120K - $175K/yr
As Cresta scales, this role exists to build and own the analytical infrastructure that powers our ... Key Responsibilities Sales, Marketing & CS Reporting * Own recurring reporting across Sales ...
Events and Field Marketing Manager
OR · On-site +1
$110K - $150K/yr
Act as the central lead between sales, demand, design, and partner teams for event GTM ... Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our ...
Events and Field Marketing Manager
OR · On-site +1
$110K - $150K/yr
Act as the central lead between sales, demand, design, and partner teams for event GTM ... Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our ...
Events and Field Marketing Manager
$110K - $150K/yr
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Act as the central lead between sales, demand, design, and partner teams for event GTM ...
Events and Field Marketing Manager
$110K - $150K/yr
Cresta unlocks the true potential of the customer experience, turning every conversation into a ... Act as the central lead between sales, demand, design, and partner teams for event GTM ...
Senior Infrastructure Engineer/SRE
OR · On-site +1
$108K - $147K/yr
Partner with engineers to build dev tools that empower developer workflows and deployment ... Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our ...
Senior Infrastructure Engineer/SRE
OR · On-site +1
$108K - $147K/yr
Partner with engineers to build dev tools that empower developer workflows and deployment ... Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our ...
Director of Partner Marketing
OR · On-site +1
$180K - $220K/yr
You will serve as a key architect of one of Cresta's fastest-growing and most strategic go-to ... Act as a cross-functional leader and connector across sales, marketing, product, and partnerships ...
Director of Partner Marketing
OR · On-site +1
$180K - $220K/yr
You will serve as a key architect of one of Cresta's fastest-growing and most strategic go-to ... Act as a cross-functional leader and connector across sales, marketing, product, and partnerships ...
Enterprise Account Manager
OR · On-site +1
This is a highly strategic and intentional hire, the second Account Manager at Cresta. Reporting ... You navigate complexity, setbacks, and long sales/adoption cycles with resilience. Your ability to ...
Enterprise Account Manager
OR · On-site +1
This is a highly strategic and intentional hire, the second Account Manager at Cresta. Reporting ... You navigate complexity, setbacks, and long sales/adoption cycles with resilience. Your ability to ...
Forward Deployed Product Manager, AI Agent
OR · On-site +1
Own the deployment lifecycle for AI Agents - from pre-sale scoping and kickoff to launch and post ... Improve our playbooks for agent development and customer deployment What We're Looking For: * 5+ ...
Forward Deployed Product Manager, AI Agent
OR · On-site +1
Own the deployment lifecycle for AI Agents - from pre-sale scoping and kickoff to launch and post ... Improve our playbooks for agent development and customer deployment What We're Looking For: * 5+ ...
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Medical, Dental, Vision, Life, Retirement, PTO
Posted 12 days ago
Job description
About the Role:
This is a senior individual contributor role on Cresta's Customer Strategy team, a small, high-impact group that operates at the intersection of AI strategy, contact center transformation, and enterprise sales. We show up as operators, not software vendors. Our job is to turn AI anxiety into AI confidence for the enterprises ready to lead the next era of customer experience.
You'll engage at the C-suite and executive level with Cresta's largest and most strategic accounts, acting as a trusted advisor who can make the value of AI concrete and stay accountable to real, measurable outcomes. You'll partner closely with Sales, Professional Services, and Customer Success, and serve as a thought leader both in customer engagements and internally across product, marketing, and GTM.
East or Central US strongly preferred. This role involves regular customer travel (1-2 days/week) and the majority of Cresta's largest strategic accounts are concentrated in the Eastern time zone.
What You'll Do:
Vision & Thought Leadership
- Open strategic enterprise engagements with executive-level vision sessions, not pure product pitches, establishing Cresta's point of view on how AI will reshape contact center operations
- Help customers see where AI is taking their business, not just what's available today
- Represent Cresta at external events as a credible voice in AI and CX transformation
Strategic Customer Engagement
- Lead business value discovery, stakeholder alignment, and use-case scoping across complex, multi-stakeholder enterprise accounts
- Guide customers through operational readiness, change management, and deployment planning, including Center of Excellence models and governance structures
- Support pilot and Conversational Assessment design, goal-setting, and executive readouts
- Facilitate business case development as a collaborative exercise with the customer, rather than a Cresta-owned spreadsheet, so customers internalize and own the value story
Scope & Deal Strategy
- Partner with Sales to push deals toward full platform adoption where warranted, expanding beyond initial narrow use cases
- Advise on pricing strategy and business models for non-standard deal structures
- Own positioning and sale of professional services as part of a broader engagement strategy
Internal Contribution
- Serve as voice of the customer for Product, Marketing, and Partner teams
- Build repeatable playbooks, frameworks, and executive assets that scale the team's approach across the Enterprise segment
- Help Cresta stay ahead of AI trends and their implications for customers and our own GTM
What We're Looking For:
- Deep credibility in AI agents: you understand the technology, its current limitations, and the competitive landscape well enough to advise customers making real transformation decisions
- Contact center domain expertise, whether from operating inside one or selling into them at enterprise scale
- Exceptional executive presence and storytelling ability; you can hold a C-suite room, make complex AI strategy legible, and leave customers with conviction, not just information
- A visionary orientation; customers are anxious about AI and overwhelmed with options, you're the person who gives them clarity and a path forward
- Strong product and technical fluency; PM background is a strong signal, you need to engage credibly on integration tradeoffs, deployment architecture, and model behavior without necessarily being an engineer
- Proven experience leading large, complex enterprise engagements with multiple stakeholders and long sales cycles
- Comfort with an IC role and a high-travel cadence; this is not a team management position, the leverage comes from depth of customer engagement
Perks & Benefits:
We offer a comprehensive and people-first benefits package to support you at work and in life:
- Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- Flexible PTO to take the time you need, when you need it
- Paid parental leave for all new parents welcoming a new child
- Retirement savings plan to help you plan for the future
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced
- In-office meal program and commuter benefits provided for onsite employees
Compensation at Cresta
Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai