Administrative Assistant

JOB DESCRIPTION

We are a Third Party Administrator contracting with Taft Hartley Health and Welfare Plans. We are a small company. We pride ourselves on our ethics and ability to treat our clients and staff like family. For the right candidate, we'll develop a partnership for personal growth and success. Our structure is non-corporate and based solely on the hope that who works for us does so in a way because they want us all to succeed.

As the Administrative Assistant, you will responsible for understanding, communicating, and performing relevant tasks to ensure the CEO meets his direct client obligations and requirements. 

JOB REQUIREMENTS

We'd prefer a candidate that has computer proficiency and technical aptitude with the ability to use MS Word, Excel and Outlook. The candidate must be a good communicator both written and verbal. 

Other requirements include:

• Strong customer service skills • Proven ability to work effectively in a team environment • Proven ability to manage several complex projects simultaneously while working under pressure to meet deadlines

•Excellent interpersonal, communications, and proven leadership skills.

•Strong decision-making, organizational, and problem solving skills with respect to people, process, and technology.

•Ability to operate independently

•Ability to take initiative and display sound problem solving techniques.

•Excellent verbal and written communication skills.

•Ability to accurately interpret and communicate with sensitive member data generated through electronic and paper records, and member inquiries.

•Demonstrated customer service orientation, such as ability to deal with difficult persons, communicate both positive and difficult messages, and to identify informational needs of members.

• Experience in benefits program design and administration principles, practices and methods

• Knowledge of employee benefits laws and regulations

• Strong Microsoft Office (Excel, Word, PPT etc.), and HRIS skills

• Demonstrates excellent analytical skills, and applies functional benefits knowledge to solve problems and identify opportunities for improvement

• Communicates clearly and concisely, both orally and in writing

• Ability to manage and prioritize multiple projects, and stays focused on achieving goals

• Establishes and maintains cooperative working relationships with others

• Self-starter with adaptive work ethic

• Demonstrates good judgment and professionalism in all areas of work

This work requires a strong customer service orientation and meticulous attention to detail. Candidates must be able to engage with a wide range of audiences and have exceptional communication skills. Strong organizational skills are required. Candidates must possess benefits administration, or customer service experience as well as demonstrated knowledge of relevant Federal and State law. The position requires the ability to work proficiently with all the - Microsoft Office products. This candidate must work independently