Order Processing & Customer Service Manager

Order Processing & Customer Service Manager / Order Fulfillment
We are seeking a friendly, relationship oriented individual to join our team in an order fulfillment and customer service role. Ideal candidates have full cycle order processing experience in a high volume sales environment. You should also be within an easy commute to our Las Vegas office. This job requires experience and leadership. Please read carefully before applying.

To be considered for this position, click on the link below and fill out the short questionnaire. Do not reply to this advertisement as it will be ignored.

https://safetymax.wufoo.com/forms/mre5qx20wlziix/

Job Description
We have a small growing team in our Las Vegas office. We are fun, hardworking and the environment is fast paced. On most days, there will be many transactions to process; some straightforward, others complex that will require your concentration, attention to detail and problem solving skills. There will be extensive client, vendor and partner follow up.

Responsibilities Include:

• Establishing new accounts, credit and billing
• Entering sales orders into our accounting system promptly and accurately
• Creating purchase orders with suppliers and following up on delivery times
• Sourcing new products and negotiating with suppliers on large orders
• Supervising warehouse & office staff
• Invoicing promptly and accurately
• Managing accounts receivable and overdue accounts
• Ensuring inventory accuracy and conducting physical inventory counts
• Providing superior customer service and follow up to our clients

Experience Required:

• 2 years order entry in a high volume sales environment
• 2 years general office administration
• 2 years QuickBooks, Peachtree, Sage or similar accounting systems using 80% of program capabilities
• Posting of complex sales transactions like returns, credit memos and special orders
• Report generation
• Conducting physical inventory counts
• Pick, Packing and Shipping
• Maintaining vendor / supplier relationships
• Product sourcing & negotiation
• 3-5 years customer service
• Supervisory experience
• 4-year degree preferred
• Problem solving without supervision

Skills Required:

• Strong written and verbal communication skills
• Above average skills with MS Office applications
• Advance reporting skills using Excel and other applications
• Sourcing products
• Negotiating pricing
• Ability to manage multiple projects and priorities
• Problem solving

Compensation
Very Competitive Salary and benefits DOE

How to Apply
To be considered for this position, click (or copy and paste) on the link below and fill out the short questionnaire. Do not reply to this advertisement as it will be ignored.

https://safetymax.wufoo.com/forms/mre5qx20wlziix/

Thank you for your interests in SafetyMax.

DO NOT APPLY HERE. READ INSTRUCTIONS ABOVE