What Is a Health Unit Coordinator and How to Become One
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What Does a Health Unit Coordinator Do?
As a health unit coordinator (HUC), your primary responsibilities are to maintain medical records, coordinate patient admissions, transfers, and discharges, and triage incoming information. You also handle input of computer data, collaborate with the nursing coordinator, assist with bed placement, and complete administrative duties. You greet patients and visitors, gather appropriate information, document data in electronic medical records, and support other staff members as needed. The health unit coordinator also reviews office inventory and orders supplies and works fax machines, the paging system, and a nurse call system if necessary.
How to Become a Health Unit Coordinator
A high school diploma and experience in the medical field are the qualifications needed to become a health unit coordinator. Some colleges and vocational schools offer programs and classes in medical terminology and other related areas that can prepare you for the environment. Prior experience in customer service is desirable, as you work directly with patients. Additional training occurs on the job, where you learn the specific software and systems of the facility. Certifications for the healthcare industry are beneficial if you are hoping to move up in the future. Strong communications skills are essential as a HUC.
Health Unit Coordinator Job Description Sample
With this Health Unit Coordinator job description sample, you can get a good idea of what employers are looking for when hiring for this position. Remember, every employer is different and each will have unique qualifications when they hire for a Health Unit Coordinator role.
Job Summary
We are seeking a Health Unit Coordinator to handle many of the logistics of operating a healthcare facility. This will include overseeing admissions, discharges, and transfers, maintaining patient medical records, and coordinating with various other departments to facilitate easy communication. You will also perform standard administrative duties, including data entry and greeting patients. You should have several years of customer service experience, preferably in a medical setting. A vocational certificate in a medical field is also beneficial.
Duties and Responsibilities
- Greet patients as they come into the facility
- Collect and file medical information
- Process admission forms
- Coordinate with other departments to place patients in a bed or room
- Fill out discharge and transfer papers
Requirements and Qualifications
- High school diploma or GED certificate
- Customer service or reception experience (required)
- Experience in a medical office (preferred)
- Computer proficiency
- Familiarity with medical terms
- Communication and organizational skills
