About Westchester Medical Center
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Company size
1,001 - 5,000 Employees
Headquarters location
Valhalla, NY, US
Year founded
1917
Job description
Functions as a critical liaison to management, to assure established hospital wide health, safety, security, and environmental protection programs are functional and are being carried out on a routine basis throughout the hospital. Leads, supports, and coordinates security, specific functions for the protection of patients, staff and visitors, in a focused, productive, and cost-efficient manner. Closely interacts with others in controlling situations of emergency, crisis, and violent, disruptive behavior. Minimizes losses due to accidents and/or incidents which result in lost time, loss of property, or interruption to the business. Trains new security officers. Additionally, is responsible for the installation, maintenance and oversight of Security Technology Systems including Access Control, Alarm Monitoring, CCTV, and Infant Abduction Systems.
Responsibilities:
Experience:
Qualifications/Requirements:
Education:
Licenses / Certifications:
Other: N/A
Responsibilities:
- Efficiently manages safety-security, posts, tasks, requests for assistance, and complaint processing, while capturing and disseminating essential data. Works toward minimizing problem re-occurrence.
- Effectively manages protective services to patients, visitors and staff based on identified need. Uses Crisis intervention skills and maneuvers to control disruptive behavior and dangerous situations in a safe and discreet manner.
- Effectively manages and coordinates the tasks of "Specialist Positions" I.e.: Alarm Systems - Electronics, Locksmithing & Signage.
- Oversees and coordinates optimum performance, training, and education of officers, for the purpose of exceeding customer satisfaction.
- Plans, schedules and coordinates appropriate staffing levels which meet hospital objectives, in a manner which is cost-efficient and within an established budgetary framework.
- Performs and coordinates investigations, audits, and inspections for the purpose of analysis and identification. Provides recommendations for management to control and recover any losses.
- Effectively manages and coordinates security officer licensing programs, initial and ongoing training functions, Identifies and documents training programs to meet NYS guidelines.
- Defines, coordinates, and manages electronic communications and alarm systems, software and hardware to ensure business needs are met.
- Maintains a detailed knowledge of the current technology and Security systems currently being implemented in the WMC Health Network.
- Assist in the implementation and ongoing development of Security systems.
- Everyday operations (new installs, repairs, and maintenance for HealthAlliance.
- Responsible for troubleshooting system related problems, contacting vendors for support of systems, and contacting Information Support Desk for hardware and network-related problems.
- Works directly with the Locksmith Division to include security related door hardware that is separate from the man networked systems.
- Works with I.S. department representatives on preparing detailed specifications and system standards.
- Define system scope and objective through research and fact-finding to develop or modify moderately complex system.
- Installing and troubleshooting Security systems.
- Following our Preventive maintenance for Security Systems.
- Replace all outdated equipment to new current solution.
- Troubleshooting and repairing problems with all Security systems.
- Maintains safe work environment by following codes, standards, and legal regulations.
- Fire stopping all penetration after project.
Experience:
- Minimum of 2 years of experience in Security Systems. Must display firm organizational ability and time management skills. Must possess excellent human relations, oral and written communication skills.
Qualifications/Requirements:
Education:
- Associates Degree preferred, specializing in Criminal Justice, Civil Law, or Sciences.
- Minimum of 2-3 years of experience in a healthcare safety-security environment.
Licenses / Certifications:
- Registered NYS Security Guard Certificate required.
- Valid NYS driver's license required.
- Complete annual NYS - OMH Preventing and Managing Crisis Situations (PMCS training)
Other: N/A
westchestermedicalcenter.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Security Field Supervisor?
A: To succeed as a Security Field Supervisor, key technical skills include proficiency in security protocols, emergency response procedures, and crisis management techniques. Essential soft skills include strong communication and leadership abilities, as well as the capacity to remain calm and composed in high-pressure situations, which enables effective team management and decision-making. These strengths support career growth and effectiveness in the role by fostering a safe and secure environment, promoting team cohesion, and facilitating strategic problem-solving.
Q: What is the career path for a Security Field Supervisor?
A: A Security Field Supervisor's typical career progression involves starting as a Security Officer or Patrol Officer, advancing to a Security Sergeant or Shift Supervisor, and eventually becoming a Security Field Supervisor, overseeing teams and managing security operations. Key opportunities for skill development include training in security protocols, emergency response, and leadership, as well as certifications such as the Certified Security Supervisor (CSS) or the Certified Protection Professional (CPP). Long-term career prospects may include transitioning into senior leadership roles, such as a Security Manager or Director of Security, or pursuing specialized roles like a Security Consultant or Investigator.
