About VBeyond
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Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Amwell, NJ, US
Year founded
2006
$103.30K - $141.50K/yr
Other
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Job description
Title : Sr. Associate Engineer, Network
Location : PHX, AZ
Type: Contract
Additional details :
• Provides 24x7 operations support of networking components through monitoring and problem resolution for all global network services (coax/fiber/wireless) connectivity, voice, data, SD-WAN, and security services.
• Coordinate with cross-functional teams, including network engineers, data center operations, and vendors, to resolve complex issues, support maintenance activities, and execute emergency response protocols
• Perform basic troubleshooting of SDWN, routers, switches, and firewalls.
• Troubleshoots, maintains integrity and configures network components along with implementing enhancements to improve reliability and performance
• Provides support for the escalation and communication of status to management and other internal customers
• Monitor network performance and alarms using NMS tools and dashboards
• Respond to s and events; perform initial triage and escalate issues per SOPs
• Log and track all incidents, events, and service requests in the ITSM platform (preferably ServiceNow)
• Collaborate with Tier 2/3 teams, field technicians, and vendors to restore services
• Conducts problem identification, diagnosis and resolution of problems
• Manage carrier planned maintenance by creating advisory changes and submitting to change management.
• Serve as first-tier support for Global Network Delivery team.
• This position will require schedule flexibility, including weekends, late nights, and holidays
Description:
This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
• Implement network changes during appropriate change windows (after hours)
• Create network changes as required by ticketing system per incident
• Perform LCM (Lifecycle Management) functions
• Perform Vulnerability Management functions
• Identify proper escalations associated with incidents as they occur
• Follow change and engineering standards documentation
• Provide network triage for all network incidents
• Serve as second-tier support for network operations team when needed.
• Participating in on-call support escalation rotation
ALL YOU'LL NEED FOR SUCCESS
Top 3 requirement:
- Routing & Switching (BGP, OSPF, Spanning Tree, LACP, TCP/IP)
- Meraki experience
- SDWAN (Velo Cloud)
Minimum Qualifications- Education & Prior Job Experience:
• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 3 years of experience in a NOC, help desk, or technical support environment within an enterprise data network/IT industry
• Good knowledge of Spanning-tree protocols (PVST,MSTP,RSTP), QOS, VPN, NAT, VoIP, IPSec, Multicast, DNS services, MPLS networks, network protocols (Ethernet, TCP/IP, SNMP, VLAN Trunking), and routing protocols (BGP, OSPF).
• Good knowledge on Cisco/Aruba/Meraki switches/routing networking
• Experience working with network monitoring tools such as CA Spectrum or Logic Monitor and ITSM platforms such as Cherwell or ServiceNow.
• Experience working with Velocloud/SDWAN/Aruba/Meraki/Nexus/Palo Alto & Fortinet Firewalls/Zscaler equipment is an advantage
• Experience in switch upgrades and refresh activity is a plus
• Basic understanding of public cloud and Azure cloud networking
Skills
Mandatory Skills : SSE - Cisco Umbrella/Secure Access,SSE - Forti SASE,SSE - NetSkope,SSE - Palo Alto Prisma,SSE - Zscaler (ZPA, ZIA),Network Security - Next Generation Firewalls/ NAC/ Zero Trust/ Segmentation/ APT / IPS/ IDS,Firewall as a Service (FaaS),Proxy,Secure Web Gateway,ZTNA (Zero Trust)
Location : PHX, AZ
Type: Contract
Additional details :
• Provides 24x7 operations support of networking components through monitoring and problem resolution for all global network services (coax/fiber/wireless) connectivity, voice, data, SD-WAN, and security services.
• Coordinate with cross-functional teams, including network engineers, data center operations, and vendors, to resolve complex issues, support maintenance activities, and execute emergency response protocols
• Perform basic troubleshooting of SDWN, routers, switches, and firewalls.
• Troubleshoots, maintains integrity and configures network components along with implementing enhancements to improve reliability and performance
• Provides support for the escalation and communication of status to management and other internal customers
• Monitor network performance and alarms using NMS tools and dashboards
• Respond to s and events; perform initial triage and escalate issues per SOPs
• Log and track all incidents, events, and service requests in the ITSM platform (preferably ServiceNow)
• Collaborate with Tier 2/3 teams, field technicians, and vendors to restore services
• Conducts problem identification, diagnosis and resolution of problems
• Manage carrier planned maintenance by creating advisory changes and submitting to change management.
• Serve as first-tier support for Global Network Delivery team.
• This position will require schedule flexibility, including weekends, late nights, and holidays
Description:
This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
• Implement network changes during appropriate change windows (after hours)
• Create network changes as required by ticketing system per incident
• Perform LCM (Lifecycle Management) functions
• Perform Vulnerability Management functions
• Identify proper escalations associated with incidents as they occur
• Follow change and engineering standards documentation
• Provide network triage for all network incidents
• Serve as second-tier support for network operations team when needed.
• Participating in on-call support escalation rotation
ALL YOU'LL NEED FOR SUCCESS
Top 3 requirement:
- Routing & Switching (BGP, OSPF, Spanning Tree, LACP, TCP/IP)
- Meraki experience
- SDWAN (Velo Cloud)
Minimum Qualifications- Education & Prior Job Experience:
• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 3 years of experience in a NOC, help desk, or technical support environment within an enterprise data network/IT industry
• Good knowledge of Spanning-tree protocols (PVST,MSTP,RSTP), QOS, VPN, NAT, VoIP, IPSec, Multicast, DNS services, MPLS networks, network protocols (Ethernet, TCP/IP, SNMP, VLAN Trunking), and routing protocols (BGP, OSPF).
• Good knowledge on Cisco/Aruba/Meraki switches/routing networking
• Experience working with network monitoring tools such as CA Spectrum or Logic Monitor and ITSM platforms such as Cherwell or ServiceNow.
• Experience working with Velocloud/SDWAN/Aruba/Meraki/Nexus/Palo Alto & Fortinet Firewalls/Zscaler equipment is an advantage
• Experience in switch upgrades and refresh activity is a plus
• Basic understanding of public cloud and Azure cloud networking
Skills
Mandatory Skills : SSE - Cisco Umbrella/Secure Access,SSE - Forti SASE,SSE - NetSkope,SSE - Palo Alto Prisma,SSE - Zscaler (ZPA, ZIA),Network Security - Next Generation Firewalls/ NAC/ Zero Trust/ Segmentation/ APT / IPS/ IDS,Firewall as a Service (FaaS),Proxy,Secure Web Gateway,ZTNA (Zero Trust)
vbeyond.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Senior Network Engineer?
A: To succeed as a Senior Network Engineer, key technical skills include in-depth knowledge of network protocols (e.g., TCP/IP, DNS, DHCP), network architecture (e.g., LAN, WAN, Wi-Fi), and network security (e.g., firewalls, VPNs, access control). Additionally, strong soft skills such as effective communication, problem-solving, and leadership abilities are crucial for managing teams, collaborating with stakeholders, and making informed technical decisions. By combining these technical and soft skills, Senior Network Engineers can drive network infrastructure improvements, optimize performance, and ensure high availability, ultimately supporting career growth and effectiveness in the role.
Q: What is the career path for a Senior Network Engineer?
A: A Senior Network Engineer's typical career progression involves starting as a Network Administrator or Junior Network Engineer, progressing to a Network Engineer or Senior Network Engineer role, and eventually moving into a Lead Network Engineer or Network Architect position. Key opportunities for skill development and professional growth include staying up-to-date with emerging technologies, such as cloud computing and cybersecurity, and developing expertise in areas like network design, implementation, and optimization. Long-term career prospects for Senior Network Engineers may include transitioning into technical leadership roles, such as a Chief Technology Officer (CTO) or Director of IT, or pursuing specialized roles like a Network Security Engineer or a Cloud Architect.