Assistant Manager, Cafe

The RealReal

Chicago, IL

Expired: over a month ago Applications are no longer accepted.

Full-Time

Job Description

The Assistant Manager, Cafe Operations is responsible for implementing the vision and strategy of CafeCafe at all locations. Candidates should possess an entrepreneurial spirit, excelling in ability to innovate, implement strategies under pressure and grow successful teams around them, while maintaining a strong representation of community and brand awareness. Responsibilities include assisting in hiring and developing café staff, ensuring a superior client experience, and leading all café locations to achieve financial goals.

What You Get To Do Every Day

Responsible for implementing the vision and strategy as set forth by the F&B Manager.
Assist F&B Manager in menu development and implementation
Assist F&B Manager in overall budget reviews and analysis
Cover shifts & aid in organizing cover for shifts
Update POS menu changes
Maintain Equipment service logs & repairs
Maintain food safety records (time+temps+FIFO)
Work with Cafe leads to budget, analyze and present all financials on a weekly & monthly basis
Aid Cafe leads with invoice management & payment remittance
Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.
Rectify all deficiencies across all Cafes
Ability to work in a high volume environment.
Strong free pour latte art skills & able to train employees
Ensure that all staff opening/closing duties are completed

What You Bring To The Role

Ensure monthly deep cleaning tasks are being met
Ensure the café is consistently meeting or exceeding the highest standards of quality in every drink and food item served
Help to organize and lead any coffee-based community or educational events, held within or outside of the store
Be knowledgeable on all products offered, including coffee rotations, origins, and attributes.
Be knowledgeable in allergens
Work with store management to maintain alignment with key store and company-wide strategies
Help in the Management of events from set-up to tear down, ordering, handling all communication with event staff & culinary staff.
Complete any other tasks to which the F&B Manager sets out

GHR6747 #LI-JP31 #LI-Onsite

The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with more than 20 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our eight shoppable stores, customers can sell, meet with our experts and receive free valuations.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.