Manager, Restaurant Group Sales

The Manager, Restaurant Group Sales oversees the creation and delivery a world class food, beverage and entertainment experience for our Group Sales guests at The Cosmopolitan of Las Vegas.

PRIMARY JOB DUTIES:

Duties include, but are not limited to, the following:

• Responsible to meet or exceed a yearly sales goal, while providing a luxury standard of service.
• Responds to sales inquiries, initiates new sales, prospects and qualifies leads.
• Solicit potential clients, entertain and conducts site visits.
• Determines food & beverage minimums, prepares proposals and negotiates contracts.
• Upsells menus items and creates memorable dining experiences.
• Creates BEOS and distributes according to schedule.
• Communicate with all other departments as they relate to the restaurant group sales to coordinate activities or correct problems.
• Adheres to department policies and procedures to control costs while maintaining quality service.
• Knowledge of budgeting, forecasting, accounting and managerial tasks in food and beverage and sales environment.
• Maintains and monitors set standards of guest service.
• Responsible for promoting the restaurants through marketing efforts.
• Communicate effectively in one-on-one, small group, and large group situations.
• Maintains a professional, courteous and friendly demeanor with all Co-Stars and guests.
• Maintain an effective working relationship with management and Co-Stars.
• Respond to common inquiries from other Co-Stars or guests.
• Performs other business and professional activities as requested.
• Adhere to PCI Compliance Standards.
• Performs other related duties as assigned/required.

QUALIFICATIONS:

Required:

• At least two years' experience in Restaurant Management and/or Group Sales.
• Intermediate skills in Microsoft Word, Excel, Tripleseat, Sevenrooms, Outlook and email.
• Strong written and verbal communication skills with the ability to effectively communicate in English.
• Extensive knowledge of Food and Beverage industry, including steps of service.
• Extensive food, liquor & wine knowledge.
• A true desire to be of service to others in a fast-paced environment.
• Skill in developing, leading and maintaining guest relations.
• Pleasant personality, team oriented and enjoys working with and assisting people.
• Ability to maintain confidentiality of sensitive information.
• Ability to understand questions and instructions from supervisors.
• Ability to read, analyze and interpret documents.
• Knowledge of general office skills.
• Excellent organizational and coordination skills.
• Ability to apply reasoning to variety of situations.
• Minimum two years college required or equivalent combination of education and experience.
• At least 21 years of age.

Preferred:

• Experience working in a large, luxury resort environment.
• Previous Casino/Hotel or high volume catering sales experience

PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in an office environment and throughout the property in all locations.
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud.
• A casino environment typically allows smoking.
• Constant contact with executives, department management, applicants, employees and guests is necessary.
• Prolonged sitting or standing and mobility.
• Bending and reaching.
• Transporting, pushing, pulling, and maneuvering items weighing up to 25 lbs.
• Eye/hand coordination.
• Use of standard office equipment.
• Intermediate Math.
• Ability to push and/or pull file cabinet drawers weighing up to 5 lbs.
• Requires the ability to distinguish letters, numbers and symbols.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.