About Sevenwinds Casino, Lodge & Conference Center
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Other
Posted 11 days ago
Job description
Basic purpose or function: To professionally dispense alcoholic and non-alcoholic beverages to customers in a timely and efficient manner.
Job Responsibilities:
- Take drink orders in a friendly manner while moving about the gaming floor.
- Make the guests feel comfortable and welcome.
- Never argue with a guest
- Proper service to all guests
- Smile and be courteous and friendly.
- Be knowledgeable about Casino functions and give accurate information.
- Prepare and pay for all ordered drinks.
- Ensure all work areas including the bar are properly stocked and cleaned to the highest standards.
- Report all concerns to beverage supervisor in writing or verbally to insure proper action.
- Must observe and communicate to supervisors any customer that is near or in the "Need to decline service category."
- Perform any other duties as assigned by supervisor.
Minimum Qualifications:
- Must be 18 years or older.
- Must have a bartender license.
- Good sense of responsibility and self-motivated
- Maintain a professional demeanor and appearance.
- Be able to stand or walk for long periods of time.
- Be able to carry serving trays of beverage.
- Be able to make change (count money)
- Excellent communication skills, both verbal and written
- Flexible schedule when needed.
- Successfully complete Title 31 training
Native American Preference applies to all candidates who apply.
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Frequently asked questions
Q: What skills or qualities help someone succeed as a Beverage Server?
A: To succeed as a Beverage Server, key technical skills include knowledge of various beverages, including cocktails, wine, and beer, as well as proficiency in operating a point-of-sale system and handling cash transactions. Soft skills such as excellent communication and interpersonal skills, attention to detail, and the ability to multitask and work under pressure are also crucial, as they enable servers to provide exceptional customer service and manage multiple tables efficiently. By combining these technical and soft skills, Beverage Servers can deliver a high-quality dining experience, build strong customer relationships, and support their career growth through opportunities for advancement and increased earning potential.
Q: What is the career path for a Beverage Server?
A: A Beverage Server's typical career progression involves starting as a Server or Server Assistant, progressing to a Server Lead or Shift Manager role, and eventually becoming a Restaurant Manager or Assistant Manager. Key opportunities for skill development include learning about wine, spirits, and beer, as well as developing strong communication and customer service skills, which can be applied to roles in hospitality management, event planning, or sales. Long-term career prospects may lead to opportunities in restaurant ownership, food and beverage consulting, or even entrepreneurship in the hospitality industry.
