About SDH Systems
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Englewood, CO, US
Year founded
2018
Job description
Job Title: CRM Senior Developer
Location: New Jersey, NJ - 08807
Interview Process: Video (2 Rounds)
Work Schedule: Onsite
Job Description:
Please Confirm Must Have Skills (TOP 3 SKILLS) –Microsoft Dynamics 365 CRM, Power automate, Power apps.
The role encompasses comprehensive ownership of Dynamics 365 Customer Service solutions and related integrations:
• Design, develop, and support Dynamics 365 Customer Service solutions including Cases, Activities, Queues, SLAs, and ARC, Email Template management, PCF controls
• Build and maintain complex Power Automate flows for email-to-case, ARC logic, routing, and exception handling
• Manage and troubleshoot email integration (Exchange sync, mailbox configuration, correlation logic, disclaimer handling)
• Promote solutions safely across DEV → UAT → PROD, including hotfixes and rollback planning
• Participate in UAT readiness, go-live checklists, and post-deployment validation
sdhsystems.com
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Frequently asked questions
Q: What skills or qualities help someone succeed as a CRM Developer?
A: To succeed as a CRM (Customer Relationship Management) Developer, key technical skills include proficiency in programming languages such as Java, Python, or C#, as well as experience with CRM platforms like Salesforce, Microsoft Dynamics, or Zoho. Additionally, strong analytical and problem-solving skills, along with knowledge of data modeling and integration, are essential for designing and implementing effective CRM solutions. Soft skills like communication, collaboration, and adaptability are also crucial for working with cross-functional teams and stakeholders to understand business needs and deliver tailored CRM solutions.
Q: What is the career path for a CRM Developer?
A: A CRM Developer's typical career progression involves starting as a Junior CRM Developer, where they focus on implementing and customizing CRM systems, followed by mid-level roles such as CRM Developer or Senior CRM Developer, where they take on more complex projects, lead teams, and contribute to system architecture. As they gain experience, they can move into senior roles like Technical Lead or CRM Solutions Architect, where they oversee large-scale CRM implementations and drive strategic technology decisions. Throughout their career, CRM Developers can develop skills in areas like data analytics, cloud computing, and cybersecurity, and may also pursue certifications like Salesforce Administrator or Microsoft Dynamics 365 Developer to enhance their career prospects.
