Medical Billing & Collections Specialist

OVERVIEW Join the Leader in the Home Healthcare Industry Rotech Healthcare Inc. is a national leader in providing Respiratory and Sleep Apnea treatment as well as home medical equipment. Each and every day, thousands of employees contribute to delivering outstanding customer service and patient care through hundreds of locations across 48 states.

Additional information can be found at www.rotech.com. TEXT ROTECH TO 51893 TO JOIN OUR TALENT NETWORK JOB INFORMATION Summary We are seeking a dedicated Medical Billing & Collections Specialist for our Billing Center. In this position you will be responsible for the collection of all Billing Center Accounts Receivables. Essential Duties and Responsibilities • Contacts payer, patient or store as appropriate • Documents all collections activity in IMBS patient collections notes and on the collections daily work sheet and sends completed sheet to Collections Supervisor • Documents work performed/action taken on AR Aging Report and/or Over/Under Report • Process all Payer appeal requests within the time frame required by the Payer • Processes all approved adjustments • Processes doctor and insurance changes • Processes Financial Assistance applications • Processes Hospice/Nursing Home Delivery Tickets • Processes rejections and denials to determine if the claim needs to be refiled or submitted for an appeal with the payer • Reviews amounts on the over/under report • Reviews patient information in IMBS to determine why the claim is unpaid, if an adjustment is valid and whether additional approval is required • Sorts and logs incoming correspondence • Performs other duties as assigned Supervisory Responsibilities • None Job Requirements: Employment is contingent on • Background investigation (company-wide) • Drug screen (when applicable for the position) • Valid driver’s license in state of residence with a clean driving record (when applicable for the position) Education and/or Experience • High school diploma or GED equivalent • One to three years of related prior work experience in a team-oriented environment • Experience in medical field and administrative record management • Strong customer service background Skills, Knowledge and Abilities • Effectively communicate in English; both oral and written, with physicians, location employees and patients to ensure questions and concerns are processed in a timely manner • Helpful, knowledgeable and polite while maintaining a positive attitude • Interpret a variety of instructions in a variety of communication mediums • Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME) • Knowledge of insurance policies and requirements • Knowledge of medical billing practices and of billing reimbursement • Maintain confidentiality and practice discretion and caution when handling sensitive information • Multi-task along with attention to detail • Must be able to accurately perform simple mathematical calculations using addition, subtraction, multiplication and division • Self-motivation, organized, time-management and deductive problem solving skills • Work independently and as part of a team Physical Demands • Requires sitting, walking, standing, talking or listening • Requires close vision to small print on computer and or paperwork Machines, Equipment and Technical Abilities • Email transmission and communication • High data entry speed on a 10-key computer and calculator is desired • Internet navigation and research • Microsoft applications including but not limited to Word, Excel, etc. • Office equipment; fax machine, copier, printer, phone and computer Work Environment • Office environment ROTECH INFORMATION Rotech Offers • Career Path and Management Opportunities • Bonus • Employee Discounts, Referral Bonus, Recognition Program and Employee Service Program • Cell Phone reimbursement (when applicable for the position) • Mileage reimbursement (when applicable for the position) Benefits • 401k • Medical, Prescription, Dental and Vision plans • Flexible Spending Account and Health Savings Account • Short Term and Long Term Disability • Supplemental Life Insurance • Employee Assistance Program • Paid Time Off and Paid Holidays Make the right move, create your job profile and apply today!! The hiring manager will review your resume and contact you if your qualifications match our needs. We appreciate your interest in Rotech Healthcare Inc. Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities Rotech Healthcare Inc.

recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.