Full-time
Posted 25 days ago
Job description
- Monitor the exchange of currency for gaming chips.
- Oversee the payment and collection of bets in accordance with company and regulatory rules.
- Ensure accuracy and proper completion of all signatory paperwork and transactions.
- Protect and maintain the integrity of assigned games, assets, and table operations.
- Support dealers in maintaining game security, asset protection, and adherence to rules and regulations.
- Stay current with industry practices and communicate any beneficial opportunities to management.
- Acknowledge, greet, and engage with customers at or approaching assigned games.
- Maintain up-to-date knowledge of company events and promotions and assist customers accordingly.
- Advise supervisors of disputes, operational issues, and any suspicious activity.
- Communicate effectively with supervisors and obtain all required approvals and acknowledgments per established policies.
- Issue complimentaries in accordance with internal controls.
- Perform all other duties as assigned.
- Provide professional, courteous, and attentive service to all guests.
- Acknowledge and warmly greet customers who play at or approach assigned games.
- Conduct table transactions and provide required signatory validations in compliance with company and regulatory rules.
- Ensure accuracy and proper completion of all signatory paperwork and transactions.
- Protect the integrity of assigned games and safeguard currency, chips, playing cards, dice, and other gaming assets.
- Comply with all gaming regulations, internal controls, policies, and business processes.
- Foster clear, open, and professional communication with all related departments and supervisors.
- Interact positively with coworkers to promote teamwork, good rapport, and effective cross-department communication.
- Maintain current knowledge of company events and promotions and respond to customer inquiries accurately.
- Perform all other duties as assigned.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Frequently asked questions
Q: What skills or qualities help someone succeed as a Table Games Manager?
A: To succeed as a Table Games Manager, key technical skills include proficiency in table games rules, procedures, and operations, as well as knowledge of casino management systems and data analysis tools. Soft skills such as excellent communication, interpersonal, and conflict resolution skills are also crucial, as they enable effective management of staff, patrons, and high-pressure situations. By combining these technical and soft skills, a Table Games Manager can effectively oversee table games operations, drive revenue growth, and foster a positive work environment, ultimately supporting career advancement and success in the role.
Q: What is the career path for a Table Games Manager?
A: A Table Games Manager typically starts as a Table Games Dealer or Floor Person, progressing to a Shift Manager or Assistant Table Games Manager role, where they oversee daily operations and develop leadership skills. As they gain experience, they can move into a Table Games Manager position, responsible for managing a team, controlling table limits, and ensuring regulatory compliance. Ultimately, senior roles such as Senior Table Games Manager or Director of Table Games may be available, offering opportunities for strategic planning, budgeting, and departmental leadership.
